Business Continuity Planning For Call Center - IT Management Guide Results for Business Continuity Planning For Call Center
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How to sell business continuity to management in tough times
by CDW Corporation
August 25, 2008
- (Free Research) Although more companies than ever have continuity plans, an AT&T study discovered that a high percentage of those plans are outdated. If your company is one of those with an outdated plan or no plan, here are some things that might help them understand the importance of good continuity planning.
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Secrets to Successful DR and Continuity Planning
by Compellent
December 10, 2008
- (Free Research) This webinar reviews several enabling technologies that greatly simplify Disaster Recovery and business continuity like Silver Peak's WAN optimization solution. You'll also hear how OfficeWare was able to implement an effective and fully verified DR solution on a limited budget.
(WEBCAST)
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The Importance of Including Email with Business Continuity Planning
by Iron Mountain Digital
September 23, 2009
- (Free Research) This paper will interest those concerned with creating or implementing email management strategies, as well as managers with responsibility for business continuity processes. It looks at the general approaches available to ensure email continuity and the implications on infrastructure, budget, people and resilience of deploying each strategy.
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Business Resiliency—The Context for Continuity: Part II
by Storage Decisions
August 13, 2009
- (Free Research) This hour provides an overview of the context of contemporary business continuity planning. Participants will learn about the root causes of unplanned interruption events and the role of planners in preventing them.
(VIDEOCAST)
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Business Resiliency—The Context for Continuity: Part I
by Storage Decisions
August 13, 2009
- (Free Research) This hour provides an overview of the context of contemporary business continuity planning. Participants will learn about the root causes of unplanned interruption events and the role of planners in preventing them.
(VIDEOCAST)
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Step Up Your Strategy – Fine-Tune Use of Storage Availability Processes as a Part of a Business-Continuity Plan
by CDW Corporation
September 08, 2009
- (Free Research) Business continuity (BC) and disaster recovery (DR) should be major components of any risk-management strategy. After all, no business wants to be caught unprepared for unforeseen events such as floods, fires, terrorist attacks, power outages or other disturbances. That's why planning and regularly testing BC and DR programs is essential.
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PODCAST: MS SQL Server 2008
by Fusion-IO
September 24, 2009
- (Free Research) Solid state drives (SSD) are going to play everywhere in the enterprise—at the storage array level, at the server level and in users’ notebook computers. This podcast discusses the issues involved in integrating SSDs at these three junctions in enterprise storage environments.
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MS SQL Server 2008
by Fusion-IO
September 24, 2009
- (Free Research) Solid state drives (SSD) are going to play everywhere in the enterprise—at the storage array level, at the server level and in users’ notebook computers. This webcast discusses the issues involved in integrating SSDs at these three junctions in enterprise storage environments.
(WEBCAST)
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Ice Cream Maker Puts the Freeze on Server Sprawl, Saves More Than $500,000
by Microsoft
March 01, 2009
- (Free Research) Wells' Dairy needed to provide cost-effective services and promote business continuity and agility. It deployed the Windows Server 2008 Datacenter operating system and Hyper-V™ virtualization technology. Today, it has a scalable server consolidation solution and a data center that is saving more than US.$12,000 in annual electrical costs.
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Virtualize at the Speed of Your Business - The Dell Guide to Virtualization
by Dell, Inc. and Intel
December 01, 2008
- (Free Research) Virtualization is changing everything, from how you manage resources to the way you support your business, it addresses many of today's IT challenges - cost, responsiveness, availability, disaster recovery - and is a key element for achieving a more automated, agile infrustructure. Dell helps you virtualize at the speed of <i>your</i> business...
(BROCHURE)
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Presentation Transcript: Network Attached Storage
by Dell, Inc.
September 14, 2009
- (Free Research) Because network attached storage (NAS) is file-based (rather than block-based) storage, it is particularly suited for storing the types of unstructured, file-based data that is a challenge for many storage pros today. This FAQ Presentation Transcript answers key questions about NAS advantages and implementations.
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Best Practices for Backup - Podcast
by Hewlett-Packard Company
July 23, 2009
- (Free Research) There are more and better tools to protect data than ever, but how they're implemented and used in a storage environment can determine how effective they'll be. In this expert podcast, W. Curtis Preston, one of the leading backup experts in the country, describes some key best practices that will help you build a better backup system.
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Best Practices for Backup - Videocast
by Hewlett-Packard Company
July 23, 2009
- (Free Research) There are more and better tools to protect data than ever, but how they're implemented and used in a storage environment can determine how effective they'll be. In this expert videocast, W. Curtis Preston, one of the leading backup experts in the country, describes some key best practices that will help you build a better backup system.
(VIDEO)
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Presentation Transcript: How to Economically Boost System and Application Performance with NAND Flash
by Sun Microsystems, Inc.
March 04, 2009
- (Free Research) Read this prsentation transcript and learn how to optimize your storage infrastructure using the latest NAND technologies, HDD and DRAM.
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Sun HPC Virtual Tradeshow
by Sun Microsystems, Inc.
September 23, 2009
- (Free Research) Performance Computing (HPC) is business ready. HPC can give your organization a competitive advantage through shorter development cycles, better decision making and lower costs. Download this webcast to discuss new technologies, accomplishments, and collaborations in HPC, networking, storage, software, and data management.
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Six Secrets to 24x7 Exchange Availability
by Marathon Technologies
September 28, 2009
- (Free Research) The following six secrets to 24x7, disaster-tolerant Exchange will show you how to implement an Exchange environment with zero lost data and continuous application availability—with no IT intervention—in the event of a disaster.
(WHITE PAPER)
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A Smart Data Protection Strategy: Lower IT Costs and Improve Storage Efficiency
by ExaGrid Systems, Inc.
August 12, 2009
- (Free Research) View this Webcast to learn how disk backup with data deduplication technology can help solve data protection issues and directly impact your organization's bottom line.
(WEBCAST)
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Replication options for virtualized environments
by Quantum Corporation
August 25, 2009
- (Free Research) W. Curtis Preston, executive editor of the Storage Media Group and independent backup expert, discusses the options currently available for performing replication as part of a backup strategy for virtual machines, benefits and drawbacks of using replication in a virtualized environment.
(PODCAST)
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WAN acceleration and optimization FAQ Guide
by Riverbed Technology, Inc.
August 10, 2009
- (Free Research) Taneja Group senior analyst Jeff Boles discusses WAN optimization and how it's accomplished, best practices for cutting bandwith costs of a WAN, and how to increase WAN performance.
(PODCAST)
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ESG Paper: What Data Domain is Doing to Storage
by Data Domain
April 09, 2009
- (Free Research) This paper outlines the impact of data deduplication on data protection, and specifically how Data Domain pioneered the combination of storage system interfaces and software to make the disk-based solution an efficient and cost-effective alternative to tape-based methods.
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Brown & Brown Protector Plans: E-Discovery Results 5X Faster - Data Integrity Ensured, Hardware And Labor Requirements Minimized With SaaS-Based Unified Email Management Solution
by Mimecast
August 06, 2009
- (Free Research) In this case study, we'll see why Brown & Brown Protector Plans turned to Mimecast's SaaS-based, "always available" enterprise email management in the cloud for their archiving, discovery, continuity, security and policy needs.
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North Shore Medical Center Provides Better Support with AMD Processor-based Solutions
by HP, Vmware and AMD
July 01, 2008
- (Free Research) Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions.
(CASE STUDY)
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Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution
by Microsoft
July 25, 2008
- (Free Research) After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.
(CASE STUDY)
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Virtual Desktop Management: Reducing Infrastructure Costs
by HP, Vmware and AMD
September 17, 2009
- (Free Research) This webcast discusses ways to reduce costs and improve return on investment with desktop virtualization. Learn how implementing this technology enables you to reduce IT staff costs by more than 40 percent. Discover ways to reduce infrastructure expenses and total cost of ownership by more than 50 percent.
(WEBCAST)
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Green IT Matters at Wipro LTD
by Wipro Technologies
September 01, 2009
- (Free Research) In September 2009, Wipro Ltd (Wipro), a global corporation in the Information Technology Enabled Services (ITES) industry which was head-quartered in Bangalore, India, was reviewing its Green IT plan. Read this white paper to learn more about Wipro's quest to become a true ecologically sustainable company.
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