Altiris Helpdesk - IT Management Guide Results for Altiris Helpdesk
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Results for keyword: Altiris Helpdesk
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Legacy Tools: Not Built for Today's Helpdesk
by LogMeIn, Inc.
September 16, 2009
- (Free Research) This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.
(WHITE PAPER)
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WorkplaceControl for Notes
by AedifiComm
November 05, 2009
- (Free Research) Migration, Consolidation, Upgrade or just to simplify the helpdesk support, WorkplaceControl is the ultimate tool to assist you with any project or issue concerning the Lotus Notes client.
(TRIAL SOFTWARE)
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Migrating to the New Dell Management Console
by Dell, Inc. and Intel
May 19, 2009
- (Free Research) Read this white paper to learn how the Dell™ Management Console Powered by Altiris™ from SymantecTM centralizes multiple aspects of systems management into a single easy-to-use tool.
(WHITE PAPER)
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Implementing Best Practices: The Dell Management Console and ITIL
by Dell and Symantec
March 01, 2009
- (Free Research) The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.
(WHITE PAPER)
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Midmark Aims for Excellence with Efficient Products and Support
by LogMeIn, Inc.
September 16, 2009
- (Free Research) Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones.
(CASE STUDY)
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Numara Track It! - Change Management Webinar
by Numara Software
June 08, 2009
- (Free Research) The Numara Track It! helpdesk/ asset management solution offers a fully integrated Change Management module that provides flexibility for seamless upgrades of services - hardware and software. Watch this webinar to learn how this comprehensive solution tool allows anyone to manage change from any location without the cost of...
(WEBCAST)
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SharePoint Customization Best Practices
by Global Knowledge
December 2008
- (Free Research) This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional "out of the box" customization elements are available.
(WHITE PAPER)
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Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment
by NTR Global
October 2009
- (Free Research) Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.
(WHITE PAPER)
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VI Service Desk Version 4.0.1 - Free 30 Day Trial!
by Velocity Integrations Software, Inc.
September 2009
- (Free Research) VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.
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Windows 7 Information Management with Symantec
by Symantec
November 2009
- (Free Research) Considering migrating to Windows 7 but don't how to best approach the project? These podcasts explore the essential tools and management techniques for a successful transition to this operating system. Discover an integrated tool that can improve your data protection.
(PODCAST)
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Why Symantec is Your Best Choice for Windows 7 Migration
by Symantec
November 2009
- (Free Research) Considering migrating to Windows 7 but don't how to best approach the project? These podcasts explore the essential tools and management techniques for a successful transition to this operating system. Discover an integrated tool that can improve your data protection.
(PODCAST)
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Moving Beyond Windows 7: It's time to Upgrade more than your Operating System
by Symantec
November 2009
- (Free Research) Considering migrating to Windows 7 but don't how to best approach the project? These podcasts explore the essential tools and management techniques for a successful transition to this operating system. Discover an integrated tool that can improve your data protection.
(PODCAST)
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Symantec Workspace Profiles
by Symantec
October 2009
- (Free Research) SWP is a new software product from Symantec's Endpoint Virtualization group. SWP separates (virtualizes) the user's profile (user data, settings and personality) from the underlying operating system allowing users to easily roam from device to device, work on two sessions simultaneously, or access their profile in the context...
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