IT Management Guide - H Listing of Enterprise Software and Services
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Harnessing the Power of ITIL  by SkillSoft Corporation


December 01, 2008 - ITIL is quickly becoming the global standard in IT service delivery, and for good reason - it offers IT leaders a robust, flexible, and transparent way to manage technology services and align with the business. Read this brief for advice on it's proper implementation.

 

HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance  by Micro Focus, Ltd


October 27, 2009 - Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.

 

Healthcare Case Study: The Doctor Will B.R.M.S. You Now (New York Times article)  by IBM


March 18, 2009 - Learn how Vanderbilt University uses business rules in complex, critical patient care decisions to deliver increased speed and accuracy and arrive at better outcomes.

 

Healthcare Video: Wake Forest Univ: Web-based Data Collection: A Case Study in Clinical Trial Data Management  by IBM


November 30, 2009 - Watch this video to learn the value of a BRMS when building Web-based applications for data collection and processing. This case study will showcase the challenges of clinical trial data management, but the highlighted techniques are applicable to any business needing smart, dynamic and adaptive Web-based user interfaces.

 

HEALTHsuite® - Claims Processing Software  by RAM Technologies, Inc.


HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.

 

Help Desk Authority Professional Edition - 30 Day Free Trial!  by ScriptLogic Corporation


September 08, 2009 - How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help.

 

Help Desk vs. Service Desk: Which One is Right for You  by Numara Software


March 05, 2009 - This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.

 

High Availability Database Solutions for PostgreSQL & Postgres Plus  by EnterpriseDB Corporation


November 01, 2008 - Making sure mission critical databases are highly availably (HA) is the main challenge of IT departments. This paper discusses the failover and redundancy capabilities of specific HA products that can be used in conjunction with PostgreSQL, Postgres Plus, and the Oracle compatible database Postgres Plus Advanced Server.

 

High Availability in Virtual Environments: Featuring Xiotech’s TimeScale GeoRAID Software  by Xiotech Corporation


April 19, 2009 - Virtualizing your servers enhances server consolidation and provides easier server management. It might also introduce new availability requirements for your applications. Your virtual environment must be able to quickly recover from physical server failures. This paper introduces SAN solutions that work with VMware to deliver high availability.

 

High Availability with Oracle Database 11g Release 2  by Oracle Corporation


September 25, 2009 - This white paper reviews the common causes of application downtime and discusses Oracle's Maximum Availability Architecture framework that provides clear and concise guidance on implementing best practices using Oracle's proven high availability technologies.

 

High Technology Manufacturers Journey to Best in Class Performance  by SAP AG


January 23, 2009 - This report highlights the process, organization, knowledge management, performance and technology characteristics of High Tech manufacturers that enable their elevated performance.

 

High-Tech Industries: The Supply Chain Executive's Strategic Agenda  by SAP AG


September 18, 2008 - This paper explores the concerns and process roadmap of supply chain executives in high-tech industries.

 

High-speed, Power-efficient Deduplication: Saving Costs Without Sacrificing Performance  by FalconStor Software


September 10, 2009 - Industry innovators Nexsan and FalconStor have formed a strategic venture to deliver the cost saving benefits of these technologies in an integrated system designed to optimize almost any backup environment and deliver immediate ROI.

 

Highly Available Virtualization With Microsoft Hyper-V and System Center Virtual Machine Manager 2008  by Dell and Microsoft


December 11, 2008 - Combining Microsoft Hyper-V technology with SCVMM 2008 on Dell platforms can help organizations create highly available virtualized systems while offering simplified management, dynamic performance, and reduced costs.

 

Hitachi Consulting Sees Its Way to Application Control with Blue Coat  by Blue Coat


October 22, 2009 - With two data centers serving 24 offices in the U.S., Europe and India, Hitachi Consulting required a solution that could provide visibility into the applications running on the network while selectively accelerating business critical ones. Read on to learn about the solution they found.

 

Hitachi IT Operations Analyzer Software  by Hitachi Data Systems


November 12, 2009 - Hitachi IT Operations Analyzer delivers all-in-one monitoring for the data center. A single interface provides a view to the availability and performance of servers and network and storage devices on a network. It eases troubleshooting without agents.

 

How an SRM Tool can Improve and Centralize Storage Technologies  by Northern Parklife


October 16, 2009 - Massive data growth and long retention periods of fixed-content data is changing the landscape of enterprise data storage and is challenging storage administrators to deliver a cost effective storage strategy. A Storage Resource Management [SRM] tool can help manage the flow/volume of data.

 

How Application Whitelisting Can Increase Your Desktop Security  by Faronics


November 19, 2009 - In the past, many security pros relied on one technology to protect their computers and networks. Today, most organizations use several technologies to protect their organization. In this webcast, learn how application whitelisting enhances current defenses and covers situations not addressed by firewalls and antivirus.

 

How CIOs can drive growth, business flexibility and innovation in a flex-pon-sive* company  by IBM


April 01, 2007 - This white paper is a study on the business value of service-oriented architecture (SOA). What they found was that those companies moving to what we would call the flex-pon-sive* world were seeing the results in flexibility from SOA.

 

How CIOs Drive Innovation with Mykolas Rambus, Forbes  by Innotas


September 04, 2009 - Listen to this podcast to learn how CIOs drive value and innovation through project portfolio management and IT governance. Innotas' founder, Demian Entrekin, interviews Mykolas Rambus, CIO at Forbes.

 

How Customers Are Cutting Costs and Building Value with Microsoft Virtualization  by Microsoft


November 03, 2008 - Virtualization provides powerful, tangible ways to streamline many traditionally time-consuming processes and minimize the resources needed to deploy and manage IT resources. This white paper examines how Microsoft® customers are using virtualization technology to simplify their IT infrastructure, IT processes, and save money.

 

How Dallas Cowboys Merchandising Scored Big with Rapid-fire BI  by Tableau Software


November 09, 2009 - In this videocast, discover how the Dallas Cowboys adopted BI strategies that optimized their tracking of manufacturing, distribution and sales. Hear from Bill Priakos, Cowboys' COO, as he explains the steps that the team took in being able to get a real-time look into the distribution chain and see trends over time.

 

How Dell EqualLogic Auto-Snapshot Manager/VMware Edition Helps Protect Virtual Environments  by Dell, Inc.


December 02, 2008 - Dell™ EqualLogic™ Auto-Snapshot Manager/VMware Edition enables administrators to quickly and easily create hypervisor-aware snapshots of VMs--helping simplify data management, and increase application performance.

 

How Effective Email Management Helps Solve IT Challenges  by Iron Mountain Digital


September 11, 2009 - How long could your company survive if email suddenly stopped? This webcast presents how Iron Mountain's Total Email Management Suit can give you more control over corporate email, while cutting costs and complexity and reducing risks.

 

How Exchange 2010 Handles Archiving and Retentions - What's there and what isn't?  by Mimosa Systems


September 28, 2009 - In this webcast, learn more about the buzz surrounding Exchange 2010's archiving and retention capabilities. Discover how the features of this technology can improve message management and ensure compliance requirements are met. Get a handle on expanding email volume with Exchange 2010 archiving functionalities.

 

How IT at the City of Memphis Avoided a $200,000 Upgrade  by Innotas


September 04, 2009 - Listen to this podcast to learn why the City of Memphis implemented Innotas IT governance solutions and how they were able to improve project response times and achieve significant cost savings.

 

How IT Can Help Companies Make Better, Faster Decisions  by SAP AG


October 30, 2009 - IT management in small and medium companies can and must understand the information needs and language of their business colleagues within the organization. IT managers must show business managers how IT can enable them to meet and exceed their departmental goals.

 

How Manufacturers Can Use Project ERP to Weather Tough Times  by IFS


May 22, 2009 - This paper discusses how an organization can Survive poor economic conditions with strategic thinking and use of Project ERP by managing a downturn like a variance in a project.

 

How NOT to waste 50% of your virtualization budget  by HP, Citrix, and Intel


October 15, 2009 - In this webcast, viewers will discover a new combination of tools that can help them transform their IT systems into agile, virtual infrastructures. Discover how to leverage this approach for a quicker return on investment and reduced operations, management and networking costs.

 

How Outsourcing Drives Business Process Improvements  by CompuCom Systems, Inc.


June 01, 2009 - More than ever, business and IT must collaborate to meet current business realities. Significantly, CIOs must map out long-term strategies that address business plans over the next three to five years, with the delivery of high-quality IT services as a key element of strategic planning. Read this white paper to learn more.

 

How SAP Customers Quit Paper: Keeping Inbound Documents Electronic  by Esker Inc.


July 10, 2009 - View this webcast to learn about the advantages of an electronic lifecycle for inbound documents, as well as the benefits of quitting paper and going green. Along with efficiencies and cost-savings results achieved by Esker customers who have quit paper, the web seminar will demonstrate automation of two inbound document processes as examples.

 

How Software Can Help You Run Your Business More Efficiently  by SAP AG


December 01, 2007 - Streamlining your business means reducing costs and increasing the amount of time you can spend focusing on outperforming the competition and growing sales –without increasing your head count. The right business management software can help you do just that, and you'll see results that directly affect your bottom line.

 

How Technology Can Help You Expand Your Business  by SAP AG


December 01, 2007 - Your company's growing fast. Your days are consumed with the flurry of activities it takes to manage that expansion. With the right business management software, you can integrate your business, improve customer service, make more informed business decisions, and move into online sales.

 

How the Fastest Growing Companies Use Business Intelligence  by Information Builders


June 19, 2009 - This paper investigates various levels of business intelligence, discusses the challenges organizations face with today's typical BI deployments, and highlights how many high-growth companies have implemented strategic, analytical, and operational initiatives to work seamlessly together to enhance performance and boost competitive advantage.

 

How to Achieve 100% Electronic AR Invoicing Realistic Steps to Quit Paper  by Esker Inc.


November 24, 2009 - This paper illustrates that solutions exist today with a proven track record of success in helping companies make the transition to 100% electronic AR invoicing while satisfying their customers' needs.

 

How to Address the Federal Government’s Records Management Challenges  by IBM


March 14, 2009 - This report documents the systemic failure of the U.S. federal government to understand the nature of electronic record keeping. There is a way forward, but first we must change attitudes and perceptions. Read on to learn more about overcoming records management challenges.

 

How to Assure ERP Success: Taking Ownership  by IFS


January 12, 2009 - CarSound CFO Steve Ragow encourages you to take ownership of and master your ERP system to assure your success.

 

How to avoid encryption chaos: The art of key management  by PGP Corporation


October 08, 2009 - Review common frustrations that organisations experience when implementing and managing encryption technology. Nigel Stanley of Bloor Research reveals top tips for avoiding encryption chaos and references recent headlines to emphasize the need for encrypted data.

 

How to Calculate The ROI & TCO of Your Mobile Users Before Cost Overruns Blindside You  by BoxTone


October 08, 2009 - This handbook is designed to help senior IT management calculate their organization's mobile ROI and TCO -- using an enterprise environment of 2,000 mobile users to demonstrate the approach -- and includes a 5-step analytical approach for reducing that TCO by as much as 15-20 percent.

 

How to control the risk and costs of e-discovery  by Hewlett-Packard Company


March 06, 2009 - In this webcast hear from leading analyst firm Gartner Research and Information Management solution providers HP on how to reduce the cost and risk of e-discovery, with a focus on Legal Hold best practice and solutions, and how a proactive e-discovery strategy will help you optimize the Legal Hold process.

 

How to develop the right skills to make selling UC profitable for your business  by Catalyst Telecom


November 05, 2009 - Many networking channel partners have put up the investment to understand and sell hardware components for unified communications (UC). This Pocket E-Guide details what skills you need to have to bring UC to life.

 

How to Embrace CRM and Make it Succeed in Your Organization  by SYSPRO


October 12, 2009 - This White Paper shows you how the Customer Relationship has changed and what companies are doing to secure those customers.

 

How To Ensure "Always-on" Blackberry High Availability & Disaster Recovery with Marathon's everRun®  by Marathon Technologies


September 10, 2009 - This paper will discuss why common practices for protecting the Blackberry environment are not the most effective, and how Marathon's everRun® software works as the better solution for achieving high availability for both physical and virtual environments.

 

How to Ensure a Pain-Free PCI Audit  by Lumension


June 19, 2008 - This white paper details a strategy that enables companies to painlessly gain PCI compliance and ensure effective security.

 

How to Ensure That Your Employees Will Want to Use CRM  by Pivotal CRM, a CDC Software solution


February 20, 2009 - This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.

 

How to Evolve your Compliance Program as Technologies and Mandates Change  by ArcSight, Inc.


September 11, 2009 - This video describes how organizations can effectively interpret particular requirements from regulations such as HIPAA and PCI and implications these interpretations have on compliance activities, administration, and auditors.

 

How to expand enterprise reporting and capitalize on the benefits of BI  by Sybase, Inc.


October 27, 2009 - Is your organization making the most of BI and reporting projects? Find out how to improve your enterprise reporting with best practices advice and tips from BI expert Kimberly Nevala of Baseline Consulting.

 

How to Increase Velocity and Value with Agile Development using Open Source  by Black Duck Software


October 07, 2009 - This whitepaper explains the advantages of reusing open source components in projects implemented by agile development teams, discusses the issues and risks that must be managed, and highlights the benefits organizations can receive by leveraging open source components.

 

How to Make the Most of Your Energy in the Data Center  by APC


November 30, 2009 - IT pros often lack an understanding of the importance of energy efficiency in the data center. This videocast explores how operational efficiency can enable your organization to reduce infrastructure costs and improve resource utilization.

 

How to Manage Security: When Less is More  by McAfee, Inc.


September 01, 2009 - Management--Command and control from one location. Just enough may not be enough when it comes to security. But how much is enough? Find out how McAfee can help you stay protected without turning security into a full-time job.

 

How to Market and Sell Services with Webinars  by Citrix Online


June 01, 2009 - This new Quantum Leap Marketing white paper explores how to successfully market and sell services with Webinars so that you get maximum mileage out of your marketing budget.

 

How to Maximize Revenue by Sending Targeted Promotions to Customers  by Infor CRM


October 23, 2009 - This paper discusses the key obstacles that stand in the way of marketers garnering good insights into retention rates and customer profitability and presents a solution on how to overcome these obstacles. You'll also learn how to increase customer loyalty and retention while increasing revenue.

 

How To Optimize Resource Utilization and Increase VM Densities on Your Existing Hardware  by VKernel


July 09, 2009 - View this VKernel webcast to learn how to best optimize resource utilization in your current ESX environment. During this 30 minute presentation, we'll discuss how capacity planning is different in an ESX environment, resource alignment, and many other aspects of capacity planning within your current environment.

 

How to Optimize Supply Chain Management in SAP Environments  by TAKE Supply Chain


September 18, 2009 - It's getting more and more difficult for SAP customers to contain the costs of supply chain management. This eBook looks at the technologies and techniques that SAP customers are using to optimize their sourcing processes and to make their supply chains as efficient as possible.

 

How to Protect Data Against Theft and Ensure That it Remains Confidential - No Matter Where it is Stored  by Sophos Inc.


September 01, 2009 - This white paper introduces SafeGuard Enterprise 5.40, an innovative solution from Sophos that fulfills all the requirements a company could have for protecting confidential data on mobile PCs and data media.

 

How to Reduce Eclipse BIRT Development Effort for Data Visualizations  by Actuate


September 09, 2009 - Actuate BIRT Interactive Viewer is a web-based tool for the interactive analysis and modification of reports. Download this white paper to learn how with Actuate BIRT Interactive Viewer end users can change formatting, hide, add or move data, create charts, sort data and apply functions to data.

 

How to Resolve Capacity Bottlenecks and Ensure Great Performance in Your VMware ESX Environment  by VKernel


February 01, 2008 - In virtualized data centers, the fact that all applications and users can impact each other combined with a lack of resource monitoring can cause poor performance and even system downtime. This white paper provides a formula to avoid these problems.

 

How to sell business continuity to management in tough times  by CDW Corporation


August 25, 2008 - Although more companies than ever have continuity plans, an AT&T study discovered that a high percentage of those plans are outdated. If your company is one of those with an outdated plan or no plan, here are some things that might help them understand the importance of good continuity planning.

 

How to Set Up and Track Small Parcel Shipments Via a Single Point of Access  by CDC Global Services - Catalyst


November 02, 2009 - This Webcast will demonstrate a new application that delivers seamless integration between SAP and leading global parcel carriers, including FedEx, UPS, DHL, TNT, Purolator and more, without middleware. You will also be able to understand how to track your shipment without accessing multiple systems, from any PC or terminal with access to SAP.

 

How to Use the Six Laws of Persuasion during a Negotiation  by Global Knowledge


October 01, 2006 - Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations.

 

How to write a RFP for Master Data Management: 10 Common Mistakes to Avoid  by Siperian, Inc.


September 01, 2007 - Critical master data management (MDM) functionality can be easily overlooked when request for proposals (RFPs) are narrowly focused on a single business data type. Ensure success by avoiding 10 costly mistakes when writing your RFP.

 

How vStorage Enabled SANs Will Help Maximize VMware Investment  by Dell and VMware


May 29, 2009 - Check out this podcast to learn how VMware and Dell are leveraging VMware vStorage with the Dell EqualLogic PS Series SANs for greater virtual server performance and more efficient management.

 

HP Enterprise Virtual Array tiered storage solution for Oracle: Aligning storage performance and availability with the business value of information  by Hewlett Packard Company and Intel


February 08, 2008 - Together HP and Oracle offer a comprehensive suite of information management tools to help efficiently capture, manage, retain, and deliver information over time. This yields a highly integrated hardware and software infrastructure, leveraging storage tiers with differing performance and availability characteristics. Read this paper to learn more.

 

HP Integrity Server Blades and Oracle Real Application Clusters (RAC) in SAP application environments  by Arrow ECS HP Group and Intel


October 05, 2009 - Enterprises that rely on enterprise resource planning and business intelligence applications have a solution that can manage exploding volumes of data while lowering cost and simplifying operations. HP Integrity server blades are designed to be always available, always scalable, and always virtualized to support applications such as SAP.

 

HP Network Lifecycle Services and Solutions: Extend Your Connected World on Every Front  by Hewlett-Packard Company


September 01, 2009 - This white paper details how HP enables an enterprise to get the most from their network investment, giving users fast, secure access to the information they need - whenever they need it - quickly and cost-effectively.

 

HP reference configuration for BladeSystem: BL495c with Flex-10 and VMware View  by HP, Vmware and AMD


February 01, 2009 - This paper is for decision makers that are familiar with and interested in VMware View as a desktop replacement strategy. An understanding of networking and fibre channel infrastructure and how they interact with HP Virtual Connect technologies, virtualization benefits and techniques, VMware software, and datacenter practices is recommended.

 

HP StorageWorks SAN Virtualisation Services Platform: Simplifying Heterogeneous Storage Virtualisation  by Hewlett-Packard Company


December 22, 2008 - This report documents the results of ESG Lab testing of the HP StorageWorks SAN Virtualization Services Platform (SVSP). The enhanced high availability and disaster recovery capabilities of asynchronous remote mirroring are also presented.

 

HP Virtual Desktop Infrastructure with VMware View: Bring the benefits of industry-standard servers to your desktop environment  by HP, Vmware and AMD


January 01, 2009 - This solution provides a centralized approach to managing your desktop environment and protecting the information within it. It brings the far-reaching benefits of industry-standard servers and shared storage to your desktop environment, while delivering a full virtual PC experience.

 

Hurwitz: Virtualization is Not a Silver Bullet  by CA


October 30, 2009 - Read this white paper for a discussion of the many benefits of virtualization, how it has evolved, and how it intersects with data center optimization strategies.

 

Hyper-V and System Center Virtual Machine Manager Cloning  by Dell and Microsoft


December 12, 2008 - In this video, learn how to close a Microsoft Hyper-V VM with Systems Center virtual machine manager.

 

Hyper-V workarounds: How to ensure high availability  by Dell and Microsoft


July 14, 2009 - High availability (HA) for hypervisors is vital to limit unplanned downtime, making it critical to discern which technology works best for your virtual environment. This videocast compares popular hypervisor methods used to ensure high availability.

 
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