Target User: IT Manager, Help Desk Manager, Network Admins

IT Problem:

Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm.

IT Download Description:

Remote Support Center increases the productivity of local and remote workers with web-based remote support functionality, extending the reach of the IT help desk to provide anytime management of machines on the LAN or across the internet. Remote Support Center's extensive feature set reduces the cost of providing support, centralizes your remote assistance toolset, and features Desktop Authority's award-winning ExpertAssist remote management technology, used on over 6 million desktops worldwide.

Download size: 45MB

Terms of Trial License: 30 Day Free Trial

Special Requirements:

Core Server

Windows Server 2003 (SP1), 2008

Client OS Requirements

Windows 2000 or later. Supports both desktops and servers