Software Magic Help Desk Software - IT Management Guide Results for Software Magic Help Desk Software (Page 2)
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Top 10 Most Overlooked Causes of Trouble in a Cisco Network
by Global Knowledge
November 05, 2009
- (Free Research) This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide.
(WHITE PAPER)
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Virtual Desktop Management: Reducing Infrastructure Costs
by HP, Vmware and AMD
September 17, 2009
- (Free Research) This webcast discusses ways to reduce costs and improve return on investment with desktop virtualization. Learn how implementing this technology enables you to reduce IT staff costs by more than 40 percent. Discover ways to reduce infrastructure expenses and total cost of ownership by more than 50 percent.
(WEBCAST)
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Magic Quadrant for WAN Optimization Controllers, 2009
by Blue Coat
June 30, 2009
- (Free Research) WAN optimization controllers seek to improve applications performance and reduce bandwidth requirements by intelligently managing traffic across the WAN. This analyst report presents a snapshot of the current market situation as well the results and explanation of Gartner's study of nine separate WOC vendors. Read the full report to learn more.
(ANALYST REPORT)
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Midmark Aims for Excellence with Efficient Products and Support
by LogMeIn, Inc.
September 16, 2009
- (Free Research) Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones.
(CASE STUDY)
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The Dynamic Infrastructure Worldwide Forum
by IBM
June 17, 2009
- (Free Research) View this on demand Dynamic Infrastructure Worldwide Virtual Forum for advice from leading experts on today's IT challenges.
(WEBCAST)
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Selling to the C-Level: How to Convince Company Leaders to Buy
by ZoomInfo
November 09, 2009
- (Free Research) This paper examines how to conduct successful C-level sales calls and the psychological strategies and linguistic tactics that help you convince company leaders to buy. Read on to learn the five steps for conducting the successful C-level sales call.
(WHITE PAPER)
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Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment
by NTR Global
October 29, 2009
- (Free Research) Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.
(WHITE PAPER)
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ITSM guidance: ITIL V3 Update
by SkillSoft Corporation
August 07, 2009
- (Free Research) In an exclusive interview with Sharon Taylor, you'll hear her address the negative user comments about ITIL V3, the improved potential for ROI and the new V3 certification path.
(VIDEO)
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Drive Business Processes: Achieving the "Last Mile" of Business Productivity
by Microsoft
March 01, 2007
- (Free Research) Bring the two most powerful information systems in your business together more intuitively and more completely than ever before. Microsoft Dynamics and the Microsoft Office system work together in new ways to help workers reach the information and people they need to be productive and deliver excellent customer service.
(WHITE PAPER)
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Customer Relationship Management: The Winning Strategy in a Challenging Economy
by Microsoft
April 08, 2009
- (Free Research) In a growth economy, businesses typically spend aggressively to stoke the growth engine. When money is tight, however, organizations seek more cost-effective ways to nurture their business expansion. This paper explains how organizations can save money over tough times and find themselves better positioned to take the lead when times improve.
(WHITE PAPER)
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Managing the Amazon Elastic Compute Cloud with CA
by CA
October 30, 2009
- (Free Research) Read this paper to learn how innovative management solutions from CA add comprehensive support for Amazon EC2 with real-time automation, application performance, service, and database management.
(WHITE PAPER)
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Dell servers & storage help with data center hardware consolidation by 40%, improving application performance and growth headroom 200%
by Dell, Inc. and Intel
August 24, 2009
- (Free Research) Read this paper to find out how Instantis managed to accommodate rapid customer growth, deliver outstanding performance, ensure “five-nines” availability for customers around the globe, cut ongoing IT costs, and reduce the environmental footprint of data center operations through reduced energy consumption.
(CASE STUDY)
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HP Enterprise Virtual Array tiered storage solution for Oracle: Aligning storage performance and availability with the business value of information
by Hewlett Packard Company and Intel
February 08, 2008
- (Free Research) Together HP and Oracle offer a comprehensive suite of information management tools to help efficiently capture, manage, retain, and deliver information over time. This yields a highly integrated hardware and software infrastructure, leveraging storage tiers with differing performance and availability characteristics. Read this paper to learn more.
(WHITE PAPER)
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Business Ready Solutions for Virtual Infrastructure Availability Using Dell™ PowerEdge™ Servers, Dell Powervault™ Storage, and VMware vSphere™
by Dell, Inc. and Intel
July 24, 2009
- (Free Research) This white paper presents an example configuration and best practices for deploying and configuring a highly available architecture using an example solution configuration and then discussing how the configuration helps in maximizing uptime.
(WHITE PAPER)
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A Unified Approach to Managing the Virtual Infrastructure
by Forsythe
November 23, 2009
- (Free Research) Managing the virtual infrastructure end-to-end is becoming more challenging as virtual environments continue to grow and more data center elements meld into the "cloud". This whitepaper will discuss the push for continued virtualization and the "cloud", and present you with questions that will help you create the best organizational strategy.
(WHITE PAPER)
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Tackle the Challenges of Virtualization Management
by BMC Software, Inc
June 15, 2009
- (Free Research) Virtualization adds a whole new level of complexity to the IT infrastructure, introducing new challenges in every step of the process - from planning to configuration and management. Read how effective service management can help tackle the challenges of virtualization in this white paper from BMC Software.
(WHITE PAPER)
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Oracle eAM's Best Friend - Automated Work Order Attachment Printing
by STR Software
March 09, 2009
- (Free Research) Check out this paper to learn how Oracle Enterprise Asset Management (eAM) successfully automates the printing of Oracle eAM documents such as work orders and accompanying attachments into company business processes.
(WHITE PAPER)
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Oracle Grid Computing Achieved: Service-oriented HP Adaptive Infrastructure offerings for Oracle Grid Computing and Service Oriented Architecture (SOA)
by Hewlett Packard Company and Intel
November 07, 2007
- (Free Research) Oracle's vision of the next-generation data center is the Oracle Grid Computing architecture, which provides the software building blocks for creating a service-oriented, shared-resource environment. Read this paper to discover more of what Oracle has to offer.
(WHITE PAPER)
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STR Software Webcasts
by STR Software
May 08, 2009
- (Free Research) STR Software frequently delivers informative webcasts to help you learn more about our AventX Product Suite. These webcasts usually include a live product demonstration or PowerPoint presentation, and an interactive question and answer period. Please click through to see our schedule of upcoming webcasts.
(WEBCAST)
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Merging Backup and Disaster Recovery (DR) Processes
by FalconStor Software
June 16, 2009
- (Free Research) This paper describes how continuous data protection (CDP) technology can bridge various DR methodologies to help organizations overcome the challenges of tape and achieve maximum benefits from their IT investments.
(WHITE PAPER)
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10 Red Hat® Linux™ Tips and Tricks
by Global Knowledge
December 2008
- (Free Research) Global Knowledge and Red Hat have assembled 10 Tips and Tricks from Red Hat Certified Engineers® (RHCEs) to give you a quick reference guide to help you navigate Red Hat® Linux™ systems.
(WHITE PAPER)
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FAX From SAP: Free Quote and ROI Analysis
by STR Software
May 2009
- (Free Research) This Free Quote and ROI Analysis tool helps you determine the what sending faxes manually costs your organization annually, demonstrating how an automated FAX solution from STR Software can save your company money.
(ASSESSMENT TOOL)
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EMA Impact Brief: CA Spectrum Service Assurance Bridges Service Management Gap
by CA
October 2009
- (Free Research) Read this brief paper to learn how the new CA integrated service management product offers real hope for beleaguered IT organizations that are trying to bring together the pieces to build an integrated service management story.
(WHITE PAPER)
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IDC Report: IT Service Management Adoption Trends and Strategies
by Hewlett-Packard Company
September 2008
- (Free Research) Check out this white paper that discusses the findings of an IDC survey of over 600 IT organizations worldwide. The survey identifies issues confronting IT departments that are adopting service models and to better understand the status and priorities of key functions and processes that underlie successful implementation of IT service management.
(WHITE PAPER)
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Quest Connect 2009
by Quest Software
October 2009
- (Free Research) Interact and learn, virtually, at Quest Connect '09. With 67 webcasts in three session halls, we're bringing content that directly benefits the way you do business - right to your desk.
(VIRTUAL SEMINAR)
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