Ibm Help Desk - IT Management Guide Results for Ibm Help Desk (Page 3)
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Robot/SCHEDULE Enterprise
by Help/Systems
September 17, 2009
- (Free Research) Are you prepared for your next audit? This webcast explores a new tool that expands job scheduling and server management to your server. Discover how this approach can help your organization pass its next audit with ease.
(WEBCAST)
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Smarter Healthcare Processes in 2010. Reduce Costs, Increase Productivity, Deliver Best Outcomes with IBM ILOG Business Rule Management System (BRMS) and Optimization Software
by IBM
September 14, 2009
- (Free Research) Find out how the role technologies such as Business Rule Management Systems (BRMS) and Optimization software will play in helping Healthcare organizations of all types and sizes build smarter processes that allow you to adapt to change faster, overcome process silos and improve patient care and safety.
(WHITE PAPER)
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Staying in Control When Requirements Change: Learn Ways to Keep Schedules and Costs in Line
by IBM
October 30, 2009
- (Free Research) An effective change management process can help you better identify how alterations will affect cost and schedule so you can keep them in control. This paper will explore change management approaches and how you can use IBM Rational® solutions to manage changes to development, system and IT artifacts.
(WHITE PAPER)
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Optimize energy use for the data center through enhanced measurement and management
by IBM
May 01, 2008
- (Free Research) Along with an in-depth discussion of energy measurement and management, this white paper provides a brief overview of IBM solutions that can help organizations support their initiatives for developing energy-efficient and environmentally responsible data centers.
(WHITE PAPER)
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System i (IBM iSeries) Management Best Practices -- an Executive Overview
by Vision Solutions
January 2007
- (Free Research) System i provides a wealth of data to help analyze performance and storage usage, but System i administration tools make this information cumbersome to access. This white paper offers best practices for selecting third-party system management tools to take full advantage of this information.
(WHITE PAPER)
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IT Quality Health Assessment Tool
by IBM
September 2009
- (Free Research) This one minute survey consists of ten questions to assess your software quality environment. When complete, you will receive custom recommendations that you can view and print out to help plan your QA strategy; complete with next steps, and thought leadership guidance and papers.
(ASSESSMENT TOOL)
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Gartner's Magic Quadrant for IT Event Correlation and Analysis
by BMC Software, Inc
November 2009
- (Free Research) Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis.
(ANALYST BRIEF)
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Webcast: Trust but Verify....Managing and Auditing Privileged Users
by IBM
September 2009
- (Free Research) Discover the hidden dangers posed by privileged users and the damages they have caused. This webcast features two senior analysts from Burton Group Identity and Privacy Strategies, as well as IBM identity and access management solutions that can help address this challenge.
(WEBCAST)
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Compression ROI Tool
by IBM
October 2009
- (Free Research) The IBM DB2 ROI tool has been designed for developers, database administrators and senior IT management personnel alike, to help them perform a clinical analysis of the cost savings gained from the Storage Optimization feature of DB2 for Linux, UNIX and Windows.
(DEMO)
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Information Agenda Assessment Tool
by IBM
October 2009
- (Free Research) The cost and complexity of managing increasing volumes of data and content, plus the need to provide trusted information to all users, are driving CIOs to rethink approach to information delivery. This quick self-assessment is the first step to find out how IBM's Info Agenda approach can help your company unlock the business value of information.
(ASSESSMENT TOOL)
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IBM Performance Manager online demo
by IBM
October 2009
- (Free Research) See how plans, financial reports and scorecards can help you manage performance across all data sources in this flash demo.
(PRODUCT DEMO)
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Dynamic Infrastructure - Helping Build a Smarter Planet: Delivering Superior Business and IT Services with Agility and Speed
by IBM
February 2009
- (Free Research) IBM has developed a strategy for a dynamic infrastructure that will help organizations address higher service expectations, rising cost pressures and new risks and threats.
(WHITE PAPER)
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EMA Impact Brief: CA Spectrum Service Assurance Bridges Service Management Gap
by CA
October 2009
- (Free Research) Read this brief paper to learn how the new CA integrated service management product offers real hope for beleaguered IT organizations that are trying to bring together the pieces to build an integrated service management story.
(WHITE PAPER)
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IDC Report: IT Service Management Adoption Trends and Strategies
by Hewlett-Packard Company
September 2008
- (Free Research) Check out this white paper that discusses the findings of an IDC survey of over 600 IT organizations worldwide. The survey identifies issues confronting IT departments that are adopting service models and to better understand the status and priorities of key functions and processes that underlie successful implementation of IT service management.
(WHITE PAPER)
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ITSM guidance: ITIL V3 Update
by SkillSoft Corporation
August 2009
- (Free Research) In an exclusive interview with Sharon Taylor, you'll hear her address the negative user comments about ITIL V3, the improved potential for ROI and the new V3 certification path.
(VIDEO)
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E-book: Smart Data Management: 3 ways to optimize your infrastructure without cutting corners
by IBM
July 2009
- (Free Research) This e-book from IBM discusses three solutions that can help you deal with data growth, optimize your resources for the best possible throughput, and increase overall application and database performance.
(EBOOK)
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Getting your requirements right: Collaborate with Stakeholders to Work Smarter
by IBM
May 2009
- (Free Research) This white paper considers the changing focus of the requirements space and how requirements definition differs from requirements management. A business analyst's struggles with defining requirements using common office software and tools are related. Finally, a requirements definition solution is introduced and discussed.
(WHITE PAPER)
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IDC Paper – Services for Virtualization
by IBM
October 2008
- (Free Research) IDC's white paper reviews finds that virtualization can have significant benefits to an organization, like increased utilization, simplified management and reduced energy costs, but it can be a complex undertaking and if not planned correctly, it can hurt instead of help.
(WHITE PAPER)
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Midmark Aims for Excellence with Efficient Products and Support
by LogMeIn, Inc.
September 2009
- (Free Research) Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones.
(CASE STUDY)
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Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns
by Five9
September 2009
- (Free Research) Read case study to learn how Vonage selected the Five9 Virtual Call Center Suite to launch an ambitious campaign to win back over 70,000 customers. Read on to learn how Five9 Virtual Call Center Suite offers superior-quality VoIP, predictive dialer, inbound call capabilities, comprehensive management and customer tracking tools, and more.
(CASE STUDY)
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Robot/SCHEDULE Enterprise Takes the Tension Out of Job Schedule Audits
by Help/Systems
September 2009
- (Free Research) Learn how Robot/SCHEDULE, the job scheduling and batch management software for IBM AS/400, has helped companies pass their internal and external audits for over 25 years. You can monitor who changed what job, produce reports that prove you are monitoring the schedule, and demonstrate the basic security that prevents unauthorized editing of jobs.
(WHITE PAPER)
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Rational Build Forge Demo Series
by IBM
October 2008
- (Free Research) Access IBM Rational Build Forge demos to see how it can be used to create a software assembly line to automate and accelerate software delivery. Learn how Rational Build Forge can help development teams automate repetitive tasks, uncover development bottlenecks, determine trends for specific projects and manage compliance mandates.
(DEMO)
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Bloor white paper: The Importance of an Information Strategy
by IBM
December 2008
- (Free Research) In this paper we will discuss what an Information Strategy is, why it is important, and what it takes to build one. We will also consider IBM's Information Agenda, that company's approach to assisting in the development of an Information Strategy.
(WHITE PAPER)
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Quest Connect 2009
by Quest Software
October 2009
- (Free Research) Interact and learn, virtually, at Quest Connect '09. With 67 webcasts in three session halls, we're bringing content that directly benefits the way you do business - right to your desk.
(VIRTUAL SEMINAR)
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Anatomy of a JD Edwards EnterpriseOne Archiving Project
by IBM
February 2008
- (Free Research) The basic principles for managing an archiving project presented in this paper can help you initiate and plan an archiving strategy that meets your organization’s requirements.
(WHITE PAPER)
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