Ibm Help Desk Software - IT Management Guide Results for Ibm Help Desk Software (Page 3)
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Realizing Business Value with Identity and Access Management
by IBM
September 25, 2009
- (Free Research) Read this white paper to learn how IBM identity and access management solutions help organizations realize business value through a centralized, automated identity and access management infrastructure.
(WHITE PAPER)
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Take a Holistic Approach to Business-Driven Security
by IBM
March 06, 2008
- (Free Research) This paper introduces actions that organizations can take to drive security efforts from a business and operational perspective and discusses how security leadership from IBM can help enable their success.
(WHITE PAPER)
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Securing Virtualization in Real-World Environments
by IBM
June 25, 2009
- (Free Research) This paper examines many of the concerns associated with virtualization and describes how the breadth of security experience, focused under the IBM Security Framework, helps customers better understand and prioritize these risks, and helps build a strong security posture that positions organizations to reap the full rewards of this technology.
(WHITE PAPER)
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Dynamic Infrastructure in Action: Reducing Costs While Increasing Value
by IBM
October 01, 2009
- (Free Research) Learn how IBM can help you deliver superior business and information technology services with agility and speed. Hear from IBM and our clients who are taking the next step to create their own dynamic infrastructures.
(WEBCAST)
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Getting your requirements right: Collaborate with Stakeholders to Work Smarter
by IBM
May 26, 2009
- (Free Research) This white paper considers the changing focus of the requirements space and how requirements definition differs from requirements management. A business analyst's struggles with defining requirements using common office software and tools are related. Finally, a requirements definition solution is introduced and discussed.
(WHITE PAPER)
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Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs
by BMC Software, Inc
June 15, 2009
- (Free Research) Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, “Strategies for Modernizing IT, Reducing Costs, and..”
(WHITE PAPER)
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Robot/SCHEDULE Enterprise Takes the Tension Out of Job Schedule Audits
by Help/Systems
September 17, 2009
- (Free Research) Learn how Robot/SCHEDULE, the job scheduling and batch management software for IBM AS/400, has helped companies pass their internal and external audits for over 25 years. You can monitor who changed what job, produce reports that prove you are monitoring the schedule, and demonstrate the basic security that prevents unauthorized editing of jobs.
(WHITE PAPER)
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Podcast: How to Virtualize your Servers
by IBM
October 02, 2009
- (Free Research) Virtualization has become one of the latest trends in helping to drive efficiencies in the data center -- from management to energy costs, server virtualization may be able to help you optimize your IT environment. Listen to Tom Ready, IBM vice president as he describes the latest trends and benefits of server virtualization.
(PODCAST)
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Driving business agility through SOA Connectivity and Integration
by PointSource
January 15, 2009
- (Free Research) This paper describes some of the business and IT issues that enterprises must address to become more agile and to improve their responses to challenges and opportunities. Included is how a service oriented architecture (SOA) can help an enterprise align its IT infrastructure with business needs.
(WHITE PAPER)
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Rational Build Forge Demo Series
by IBM
October 15, 2008
- (Free Research) Access IBM Rational Build Forge demos to see how it can be used to create a software assembly line to automate and accelerate software delivery. Learn how Rational Build Forge can help development teams automate repetitive tasks, uncover development bottlenecks, determine trends for specific projects and manage compliance mandates.
(DEMO)
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EMA Impact Brief: CA Spectrum Service Assurance Bridges Service Management Gap
by CA
October 19, 2009
- (Free Research) Read this brief paper to learn how the new CA integrated service management product offers real hope for beleaguered IT organizations that are trying to bring together the pieces to build an integrated service management story.
(WHITE PAPER)
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Optimize energy use for the data center through enhanced measurement and management
by IBM
May 01, 2008
- (Free Research) Along with an in-depth discussion of energy measurement and management, this white paper provides a brief overview of IBM solutions that can help organizations support their initiatives for developing energy-efficient and environmentally responsible data centers.
(WHITE PAPER)
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IDC Report: IT Service Management Adoption Trends and Strategies
by Hewlett-Packard Company
September 08, 2008
- (Free Research) Check out this white paper that discusses the findings of an IDC survey of over 600 IT organizations worldwide. The survey identifies issues confronting IT departments that are adopting service models and to better understand the status and priorities of key functions and processes that underlie successful implementation of IT service management.
(WHITE PAPER)
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ITSM guidance: ITIL V3 Update
by SkillSoft Corporation
August 07, 2009
- (Free Research) In an exclusive interview with Sharon Taylor, you'll hear her address the negative user comments about ITIL V3, the improved potential for ROI and the new V3 certification path.
(VIDEO)
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Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment
by NTR Global
October 29, 2009
- (Free Research) Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.
(WHITE PAPER)
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Quest Connect 2009
by Quest Software
October 21, 2009
- (Free Research) Interact and learn, virtually, at Quest Connect '09. With 67 webcasts in three session halls, we're bringing content that directly benefits the way you do business - right to your desk.
(VIRTUAL SEMINAR)
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Compression ROI Tool
by IBM
October 19, 2009
- (Free Research) The IBM DB2 ROI tool has been designed for developers, database administrators and senior IT management personnel alike, to help them perform a clinical analysis of the cost savings gained from the Storage Optimization feature of DB2 for Linux, UNIX and Windows.
(DEMO)
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Information Agenda Assessment Tool
by IBM
October 07, 2009
- (Free Research) The cost and complexity of managing increasing volumes of data and content, plus the need to provide trusted information to all users, are driving CIOs to rethink approach to information delivery. This quick self-assessment is the first step to find out how IBM's Info Agenda approach can help your company unlock the business value of information.
(ASSESSMENT TOOL)
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IBM Performance Manager online demo
by IBM
October 07, 2009
- (Free Research) See how plans, financial reports and scorecards can help you manage performance across all data sources in this flash demo.
(PRODUCT DEMO)
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Dynamic Infrastructure - Helping Build a Smarter Planet: Delivering Superior Business and IT Services with Agility and Speed
by IBM
February 13, 2009
- (Free Research) IBM has developed a strategy for a dynamic infrastructure that will help organizations address higher service expectations, rising cost pressures and new risks and threats.
(WHITE PAPER)
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Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns
by Five9
September 10, 2009
- (Free Research) Read case study to learn how Vonage selected the Five9 Virtual Call Center Suite to launch an ambitious campaign to win back over 70,000 customers. Read on to learn how Five9 Virtual Call Center Suite offers superior-quality VoIP, predictive dialer, inbound call capabilities, comprehensive management and customer tracking tools, and more.
(CASE STUDY)
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Bridging the Gap Between Change Activity and Change Management: Real Time Accountability and Change Prevention
by McAfee, Inc.
August 17, 2009
- (Free Research) Check out this paper to learn about McAfee Change Control, an operational-friendly, low-touch and low overhead software that can be deployed on a wide range of hardware platforms. McAfee Change Control provides change control on servers, network devices (including switches, routers and firewalls), and databases.
(ARTICLE)
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Anatomy of a JD Edwards EnterpriseOne Archiving Project
by IBM
February 01, 2008
- (Free Research) The basic principles for managing an archiving project presented in this paper can help you initiate and plan an archiving strategy that meets your organization’s requirements.
(WHITE PAPER)
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Enabling Sustainable Compliance Management across the Organization
by IBM
December 2008
- (Free Research) This paper discusses the growing tide of data security standards and regulations and the need for a sustainable security compliance strategy.
(WHITE PAPER)
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Reducing Cost and Risk Through Improved Quality Management
by IBM
August 2009
- (Free Research) During the Webcast, we'll show you how adopting a proactive quality management approach to systems and software development can help minimize risk and assist in improving predictability across your development lifecycle.
(WEBCAST)
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