Ibm Help Desk Software - IT Management Guide Results for Ibm Help Desk Software (Page 2)
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Agile Eval Guide
by IBM
November 04, 2009
- (Free Research) IBM Rational® software has helped thousands of companies worldwide improve their agility with software best practices, tools and services. This evaluation guide is designed to help you choose the best tool for your needs today, while protecting your investment as your team, needs and agile maturity grow.
(WHITE PAPER)
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Information Security Magazine - September 2009: Readers’ Choice Awards
by Information Security Magazine
September 15, 2009
- (Free Research) This issue of Security Information Magazine features the 2009 Readers’ Choice Awards. For the fourth consecutive year, our readers voted to determine the best security products. A record 1,721 voters participated this year, rating products in 17 different categories. There’s also a great article on the facts and myths about encryption and more.
(EZINE)
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IBM Service Management: Visibility. Control. Automation
by IBM
June 25, 2009
- (Free Research) This brochure shows how IBM Service Management combines industry-leading software, hardware and services to deliver solutions that help today's organizations transform assets and infrastructure into smarter services and products that deliver greater business value.
(BROCHURE)
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ILOG is Now IBM
by IBM
December 01, 2009
- (Free Research) Check out this page of links to learn what ILOG has to offer as it is now part of IBM. Read on for more information about IBM WebSphere ILOG BRMS, optimization, and visualization products.
(RESOURCE CENTER)
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Strategies and Best Practices: Reduce IT Costs with Red Hat Enterprise Linux and IBM Software
by Red Hat
November 24, 2009
- (Free Research) CIOs are focused on raising the ROI of IT, expanding business impact, and making innovations real. This whitepaper focuses on two high return options–license cost optimization and migration to a lower total cost infrastructure to deliver the same or better business value.
(WHITE PAPER)
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Managing the Amazon Elastic Compute Cloud with CA
by CA
October 30, 2009
- (Free Research) Read this paper to learn how innovative management solutions from CA add comprehensive support for Amazon EC2 with real-time automation, application performance, service, and database management.
(WHITE PAPER)
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Delivering More Value: What’s New in RRC 2.0
by IBM
November 04, 2009
- (Free Research) IBM Rational ® Requirements Composer helps teams define requirements more effectively and apply 'just enough' management to them across the project lifecycle. Join this webcast to learn more.
(WEBCAST)
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Podcast: Staying competitive and Showing ROI
by IBM
September 18, 2009
- (Free Research) According to recent research conducted by IBM® ISS X-Force®, more than half of all disclosed vulnerabilities in 2008 were Web application flaws. Learn how IBM Web application security solutions can help you reduce costs, manage risk and improve service. Listen to the podcast.
(PODCAST)
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Building Mission Critical Aerospace and Defense systems with IBM Rational Quality Management Products
by IBM
August 05, 2009
- (Free Research) Start smart: get powerful techniques to improve your mission critical systems and product development process by viewing the On Demand Webcast, Building Mission Critical Aerospace and Defense systems with IBM Rational Quality Management Products.
(WEBCAST)
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Application Lifecycle Management (ALM) software solutions for green IT
by IBM
February 23, 2009
- (Free Research) This whitepaper will explore best practices for green IT and how Application Lifecycle Management (ALM) can help companies achieve green IT processes for software application management. Specifically, ALM solutions can help IT organizations reduce energy consumption and costs associated with multi-site software development.
(WHITE PAPER)
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Smarter Products - The Building Blocks for a Smarter Planet
by IBM
May 01, 2009
- (Free Research) IBM offers the first integrated software platform dedicated to the delivery of smarter products, with our portfolio of software, hardware and services, IBM can help companies create and manage smarter products for a smarter planet. Read on to learn more.
(WHITE PAPER)
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Smarter Healthcare Processes in 2010. Reduce Costs, Increase Productivity, Deliver Best Outcomes with IBM ILOG Business Rule Management System (BRMS) and Optimization Software
by IBM
September 14, 2009
- (Free Research) Find out how the role technologies such as Business Rule Management Systems (BRMS) and Optimization software will play in helping Healthcare organizations of all types and sizes build smarter processes that allow you to adapt to change faster, overcome process silos and improve patient care and safety.
(WHITE PAPER)
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IT Quality Health Assessment Tool
by IBM
September 09, 2009
- (Free Research) This one minute survey consists of ten questions to assess your software quality environment. When complete, you will receive custom recommendations that you can view and print out to help plan your QA strategy; complete with next steps, and thought leadership guidance and papers.
(ASSESSMENT TOOL)
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Address the PCI Data Security Standard with IBM Tivoli Security Information and Event Manager
by IBM
September 18, 2009
- (Free Research) Read the white paper that shows how IBM Tivoli solutions help address the demands of broad-based commitments in terms of people, time and technology resources required to meet Payment Card Industry (PCI) Data Security Standard (DSS).
(WHITE PAPER)
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Robot/SCHEDULE Enterprise
by Help/Systems
September 17, 2009
- (Free Research) Are you prepared for your next audit? This webcast explores a new tool that expands job scheduling and server management to your server. Discover how this approach can help your organization pass its next audit with ease.
(WEBCAST)
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Legacy Tools: Not Built for Today's Helpdesk
by LogMeIn, Inc.
September 16, 2009
- (Free Research) This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.
(WHITE PAPER)
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Staying in Control When Requirements Change: Learn Ways to Keep Schedules and Costs in Line
by IBM
October 30, 2009
- (Free Research) An effective change management process can help you better identify how alterations will affect cost and schedule so you can keep them in control. This paper will explore change management approaches and how you can use IBM Rational® solutions to manage changes to development, system and IT artifacts.
(WHITE PAPER)
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Gartner's Magic Quadrant for IT Event Correlation and Analysis
by BMC Software, Inc
November 03, 2009
- (Free Research) Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis.
(ANALYST BRIEF)
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Webcast: Trust but Verify....Managing and Auditing Privileged Users
by IBM
September 18, 2009
- (Free Research) Discover the hidden dangers posed by privileged users and the damages they have caused. This webcast features two senior analysts from Burton Group Identity and Privacy Strategies, as well as IBM identity and access management solutions that can help address this challenge.
(WEBCAST)
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IBM Web Seminar: Dynamic Process Change to Optimize Cost and Agility
by IBM
October 15, 2009
- (Free Research) Tune into this Web Seminar to hear BPM industry analysts, Dr. Bruce Silver and Amy Lipton share how dynamic BPM powered by the IBM Smart SOA approach can help you react quickly and drive ROI. After the seminar you'll receive a complimentary IBM BPM assessment for a targeted analysis of your current situation.
(WEBCAST)
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Robot/SCHEDULE Enterprise Takes the Tension Out of Job Schedule Audits
by Help/Systems
September 17, 2009
- (Free Research) Learn how Robot/SCHEDULE, the job scheduling and batch management software for IBM AS/400, has helped companies pass their internal and external audits for over 25 years. You can monitor who changed what job, produce reports that prove you are monitoring the schedule, and demonstrate the basic security that prevents unauthorized editing of jobs.
(WHITE PAPER)
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Midmark Aims for Excellence with Efficient Products and Support
by LogMeIn, Inc.
September 16, 2009
- (Free Research) Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones.
(CASE STUDY)
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Top 10 Most Overlooked Causes of Trouble in a Cisco Network
by Global Knowledge
November 05, 2009
- (Free Research) This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide.
(WHITE PAPER)
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Virtual Desktop Management: Reducing Infrastructure Costs
by HP, Vmware and AMD
September 17, 2009
- (Free Research) This webcast discusses ways to reduce costs and improve return on investment with desktop virtualization. Learn how implementing this technology enables you to reduce IT staff costs by more than 40 percent. Discover ways to reduce infrastructure expenses and total cost of ownership by more than 50 percent.
(WEBCAST)
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Dynamic Infrastructure in Action: Reducing Costs While Increasing Value
by IBM
October 01, 2009
- (Free Research) Learn how IBM can help you deliver superior business and information technology services with agility and speed. Hear from IBM and our clients who are taking the next step to create their own dynamic infrastructures.
(WEBCAST)
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