Help Desk Survey Software - IT Management Guide Results for Help Desk Survey Software (Page 4)
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Improving Employee Productivity with Cisco® Unified Mobility
by Global Knowledge
August 27, 2009
- (Free Research) This white paper will focus on discovering and implementing Cisco's Unified Mobility solutions so that we can give our mobile employees an easier, and yet, more robust way of communicating, no matter the wired or wireless network they are currently connected to.
(WHITE PAPER)
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The Development Executive’s Guide to Open Source Software Policy Implementation
by Black Duck Software
October 07, 2009
- (Free Research) Black Duck provides a framework that not only allows your software development organization to benefit from open source but also allows other enterprise stakeholders—including legal, IT, security, export and purchasing personnel—to access timely and relevant information to effectively manage business risks.
(WHITE PAPER)
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Document Automation Strategies in a SaaS Environment
by Esker Inc.
September 21, 2009
- (Free Research) This podcast explores what makes Software as a Service (SaaS) a solid strategy to automate processing of vendor, customer and sales documents and discusses why this is fast becoming a popular option for cost-conscious businesses.
(PODCAST)
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Syberworks Learning Management System Product Suite
by SyberWorks, Inc.
March 01, 2008
- (Free Research) This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.
(WHITE PAPER)
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Operational Excellence: The New Lever of Profitability and Competitive Advantage
by SAP AG
January 01, 2009
- (Free Research) The paper provides valuable evidence about the benefits of achieving aligned operational excellence. In it you'll discover why companies that build and align their operational capabilities for strategic advantage earn a distinct execution premium in their business performance.
(WHITE PAPER)
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Ingersoll Rand Increases Business Agility with Microsoft Online Services
by Microsoft
May 01, 2009
- (Free Research) Ingersoll Rand is a global diversified industrial firm. Ingersoll Rand contracted with Microsoft to standardize desktops, improve infrastructure, and optimize the IT platform resulting in lower IT costs, better agility and increased service levels.
(CASE STUDY)
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Better Reporting, Better Results: Successful Strategies from the Field
by SPSS Inc. Worldwide Headquarters
March 17, 2009
- (Free Research) Learn how top companies successfully deliver research results to customers and decision-makers. If you want to know more about how to leverage all of your research data, how to communicate insights effectively, and how to get researchers and decision-makers engaged in analysis, you'll want to view this webcast.
(WEBCAST)
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Process Manufacturing Companies Going Global: GTM Challenges and Solutions
by SAP America Inc
July 01, 2009
- (Free Research) This paper focuses on Global Trade Management (GTM) trends in chemical and pharmaceutical manufacturing companies, with an emphasis on the challenges and solutions for Global Trade Compliance (GTC).
(ANALYST REPORT)
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ITIL® v3: What It Is and Why You Should Care
by Global Knowledge
October 2008
- (Free Research) This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started.
(WHITE PAPER)
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Under the Spotlight: The transition of environmental risk management
by SAP AG
June 2009
- (Free Research) This EIU global research report, based on survey of 320 executives, discusses current challenges and the importance of managing environmental risks.
(WHITE PAPER)
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Doing Good: Business and the sustainability challenge: An Executive Summary focusing on North America
by SAP AG
December 2008
- (Free Research) Read this report on an EIU survey of 320 executives. Focusing on North America case studies and issues, the report reviews the growing importance of sustainability strategies and management and the challenges included.
(WHITE PAPER)
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The Trends and Direction of Enterprise Architecture (EA)
by Infosys Technologies Limited
February 2009
- (Free Research) Infosys' Enterprise Architecture (EA) Survey 2008-09 reveals that EA enables business transformation, its practices continue to mature, and increased outsourcing of EA functions is a strong future possibility.
(ANALYST REPORT)
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IT Modernization: An Exercise In Alignment
by Hewlett Packard Company and Intel
June 2009
- (Free Research) A survey conducted in February 2009 by the Economist Intelligence Unit, sponsored by Oracle and HP, shows in most companies the business functions and the IT function understand the benefits of modernization. But that does not mean that most companies know how to do it right. Read this white paper for practical advice on achieving modernization.
(WHITE PAPER)
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2009 Annual Study: U.S. Enterprise Encryption Trends
by PGP Corporation
September 2009
- (Free Research) Check out this study, which analyzes survey results from 997 U.S. business and IT managers about their current and future needs, motivations, uses, budgets, and strategies for enterprise data protection.
(ANALYST REPORT)
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New Ponemon Study Reveals Disconnects in Building the Business Case for Data Protection
by Ounce Labs, an IBM Company
September 2009
- (Free Research) In this webcast, newly released research reveals that C-level executives lack confidence in their organization's ability to safeguard sensitive data. This survey, conducted by Ponemon Institute and sponsored by Ounce Labs, an IBM Company, determines what senior executives think about the value proposition of corporate data protection efforts.
(WEBCAST)
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Best Practices: Protect Your Online Revenue Through Web Performance Testing
by Gomez
September 2009
- (Free Research) Tune in to this webcast to hear from an industry expert as she discusses drivers and best practices for effective web performance testing and quality life-cycle management for today's rich and complex applications.
(WEBCAST)
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A Complete View Of The Enterprise: Linking Operational And Financial Planning In Global Organizations
by SAP AG
May 2008
- (Free Research) In February 2008, CFO Research Services, a unit of CFO Publishing and part of The Economist Group, began a research project with Business Objects, an SAP company, asking senior finance executives to give views on their priorities and challenges around integrating operational and financial planning processes.
(WHITE PAPER)
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Databases at Risk: Current State of Database Security (Enterprise Strategy Group)
by Guardium
September 2009
- (Free Research) This ESG Research Brief analyzes the current state of database security and categorizes databases as a “dangerous and growing security gap”. Read this brief which offers steps to improve database security across the enterprise.
(ANALYST BRIEF)
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The Trends and Changing Landscape of DDoS Threats and Protection
by VeriSign® EMEA
July 2009
- (Free Research) In March 2009, VeriSign commissioned Forrester Consulting to conduct a study, which included 400 respondents from the US and Europe and was designed to provide quantitative data regarding today's DDoS threats and companies' defense strategies against these threats. In this report you'll explore key findings of this study.
(ANALYST REPORT)
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American Recovery and Reinvestment Act: How the Pioneers Plan to meet Reporting and Compliance Mandates
by SAP BusinessObjects
November 2009
- (Free Research) The ARRA was enacted to jumpstart the US economy and drive it out of the recession. One of the requirements of the recovery act is that organizations that receive funds for projects must report on the outcomes of those projects. Read on to learn what these executives and managers plan to do to meet the reporting and compliance mandates.
(ANALYST REPORT)
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Enable Your Workforce with True Anytime, Anywhere Connectivity
by Dell, Inc.
December 2008
- (Free Research) In August 2008, Qualcomm commissioned Forrester Consulting to evaluate the benefits that North American businesses have experienced as a result of providing notebook users with mobile broadband connectivity. In this paper you'll hear what IT and telecom/network decision-makers had to say.
(ANALYST REPORT)
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Optimizing Business System Management in a Challenging Global Economy: Delivering Service Quality While Improving IT Efficiency
by Hewlett-Packard Company
May 2009
- (Free Research) This IDC White Paper examines the roles of virtualization and automation in improving operational efficiencies. Delivering end-to-end service visibility across both physical and virtual infrastructures is a key requirement for preventing service outages or failures.
(ANALYST REPORT)
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State of the Data Integration Market
by Oracle Corporation
November 2008
- (Free Research) This white paper reviews the state of the market for data integration for 2008 and 2009. It defines data integration, discusses the trends in the data integration market, and provides lessons learned from real implementations.
(WHITE PAPER)
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Achieving Service Excellence Across The Enterprise
by Numara Software
February 2009
- (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..
(WHITE PAPER)
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Value-driven product management: Six keys to product success
by IBM
January 2009
- (Free Research) This paper explains how assessment, alignment, achievability, accessibility, agility and accountability, the six key concepts of value-driven product management, can be applied to create a repeatable process for developing successful products.
(WHITE PAPER)
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