Help Desk Survey Software - IT Management Guide Results for Help Desk Survey Software (Page 5)
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Achieving Service Excellence Across The Enterprise
by Numara Software
February 01, 2009
- (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..
(WHITE PAPER)
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CCNA Wireless Certification
by Global Knowledge
December 2008
- (Free Research) This paper will describe the growing need for CCNA Wireless certification, what the CCNA Wireless certification is, its benefits, and what pre-requisites, exams, and training is required to get certified.
(WHITE PAPER)
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Tough Economic Times Demand Tough Choices in Business Intelligence
by IBM
July 2009
- (Free Research) This white paper will focus on the acquisition of Business Objects by SAP and the pain points caused by the uncertainty of SAP's product roadmaps and the difficulty of integrating their products. It will then outline some effective business intelligence strategies.
(WHITE PAPER)
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BPM Technology Taxonomy: A Guided Tour to the Application of BPM
by SAP AG
March 2009
- (Free Research) This paper provides a survey of the practices and technology related to business process management (BPM). Basic concepts are explained, the transformational effect on the enterprise is examined, and the value that BPM can create is analyzed. The paper then presents a survey of the vast array of technology that is related to BPM.
(WHITE PAPER)
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Microsoft Dynamics RoleTailored Business Productivity: "Software Designed for Your People"
by Microsoft
March 2007
- (Free Research) By automating and streamlining financial, customer relationship and supply chain processes, Microsoft Dynamics brings together people, processes and technologies, increasing the productivity and effectiveness of the business, and helping drive business success. Explore the Microsoft Dynamics Customer Model and how it's reflected in this software.
(WHITE PAPER)
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Overcoming the Complexity of Data Center Virtualization
by Sun Ops Center
October 2009
- (Free Research) View this screencast to learn about a new management approach for virtual and physical systems that helps reduce data center complexity. Discover how this tool combines provisioning, patching, managing and monitoring through a single console to enable IT pros to gain control over system sprawl and provide more flexible infrastructures.
(VIDEO)
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Increasing Competitiveness and Reducing Costs in Today's Economy
by Microsoft Corporation India Pvt Ltd
November 2009
- (Free Research) This paper outlines the Microsoft Business Productivity Online Suite, illustrates its relevance to small and midsized business customers, and provides the resources to help you evaluate how your business might benefit from the service.
(WHITE PAPER)
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Business-Ready Security: Secure Endpoint Solution
by Microsoft Corporation India Pvt Ltd
November 2009
- (Free Research) Microsoft Forefront™ has combined essential capabilities to provide an integrated solution that helps secure corporate endpoints. The Secure Endpoint solution helps protect client and server operating systems from emerging threats and information loss, while enabling more secure access from virtually anywhere.
(DATA SHEET)
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Ensuring Success: Conesco chooses IBM servers with multi-core Intel Xeon processors to consolidate its data center and reduce costs
by CompuCom and IBM
November 2009
- (Free Research) When Conseco IT management needed to consolidate their hundreds of different servers into a more streamlined hardware and software environment, they chose the IBM 3850 M2 server and the Intel Xeon processor 7300 series with four cores per processor. Read this paper and find out why.
(CASE STUDY)
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The Value of Good Database Development Software: Expert Evaluation of SQL Developer and Toad Development Suite
by Quest Software
November 2009
- (Free Research) In this technical brief, John Weathington, President and CEO of Excellent Management Systems, Inc.,explores Toad® Development Suite and Oracle's SQL Developer. He provides an honest look at both solutions, and helps you see how a simple side-by-side comparison isn't enough when choosing the right tool.
(WHITE PAPER)
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DELL™ PowerEdge™ Half-Height M610 and Full-Height M710 Blade
by Dell, Inc. and Intel
December 2008
- (Free Research) The Dell PowerEdge M-Series blade servers help cut operating expenses through energy efficiency, product flexibility, and efficient use of data center space.
(WHITE PAPER)
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Dell and Microsoft solutions help ServiceU deliver reliable system performance and create a virtualized environment that reduces power consumption by 50 percent
by Dell and Microsoft
February 2009
- (Free Research) ServiceU Corporation was challenged to deploy reliable hardware to support its Microsoft® SQL Server® 2008 environment and virtualize other applications to enhance business flexibility. Read this case study to learn about the benefits that ServiceU achieved through by implementing Dell hardware and Microsoft Hyper-V technology.
(CASE STUDY)
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Symantec’s 7 Steps to Windows 7: Planning and Assessment
by Symantec Corporation
November 2009
- (Free Research) With the release of Windows 7, many organizations are considering migrating to this new platform. This webcast explores best practices to aid IT pros in this transition. Discover a wide range of hardware and software technology that will help you prepare for this switch.
(WEBCAST)
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Taking Relationship Management to a New Level with Microsoft Dynamics CRM
by Microsoft
September 2009
- (Free Research) Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT.
(WEBCAST)
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Agile Eval Guide
by IBM
November 2009
- (Free Research) IBM Rational® software has helped thousands of companies worldwide improve their agility with software best practices, tools and services. This evaluation guide is designed to help you choose the best tool for your needs today, while protecting your investment as your team, needs and agile maturity grow.
(WHITE PAPER)
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Change Management: Reduce the Chaos by Taking Control
by Numara Software
February 2009
- (Free Research) This webinar discusses the challenges in designing a change management process, defining approval workflows, and conforming to IT governances such as Sarbanes-Oxley and SAS70. It also shows you how quickly Numara FootPrints Change Management helps effectively change, ensure compliance in IT, as well as other functional areas of your business.
(WEBCAST)
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Delivering More Value: What’s New in RRC 2.0
by IBM
November 2009
- (Free Research) IBM Rational ® Requirements Composer helps teams define requirements more effectively and apply 'just enough' management to them across the project lifecycle. Join this webcast to learn more.
(WEBCAST)
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Improve Customer Relationships Using the 2007 Office System
by Microsoft
September 2009
- (Free Research) This webcast demonstrates how Microsoft software can help you develop more profitable customer relationships by simplifying how your employees work with colleagues, partners, and customers.
(WEBCAST)
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Driving Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit
by Microsoft
September 2009
- (Free Research) This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment.
(WEBCAST)
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Transforming Customer Service into a Strategic Asset
by Microsoft
February 2008
- (Free Research) View this webcast to discover how Microsoft Dynamics CRM can help you transform customer service into a strategic business asset.
(WEBCAST)
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Solutions Provider Improves Productivity with Flexible Implementation Methodology
by Microsoft
June 2007
- (Free Research) Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers...
(CASE STUDY)
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BMC Helps Dell IT Automate
by BMC Software, Inc
November 2009
- (Free Research) BMC helped the Dell IT group to consolidate job scheduling and job monitoring within a single dashboard, reduce by 75 percent the number of IT administrators needed for patch management, and accelerate trouble-ticket resolution with automation. Watch the customer video.
(WEBCAST)
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eBook: Building Effective Dashboards and Scorecards
by Tableau Software
October 2009
- (Free Research) In this eBook, learn advanced strategies for creating actionable, interactive and user-friendly dashboards that will help your organization track key performance indicators (KPIs).
(EBOOK)
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How Software Can Help You Run Your Business More Efficiently
by SAP AG
December 2007
- (Free Research) Streamlining your business means reducing costs and increasing the amount of time you can spend focusing on outperforming the competition and growing sales –without increasing your head count. The right business management software can help you do just that, and you'll see results that directly affect your bottom line.
(WHITE PAPER)
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A Better Bottom Line - Implementing Efficient Business Solutions
by SAP AG
February 2008
- (Free Research) Efficient operations help you better control costs and enable you to offer more competitive pricing and terms to your customers. SAP Business One, a single, affordable application designed for small businesses, lets you streamline operations, access accurate information quickly, and get a 360-degree view of key business areas.
(WHITE PAPER)
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