Crm Call Center Case Study - IT Management Guide Results for Crm Call Center Case Study (Page 20)
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The Acid Test for the On-Demand Data Center: A CIO's Evaluation and Selection Guide
by NetSuite
July 01, 2009
- (Free Research) This paper sets out a framework for evaluating a data center. It considers the special factors that apply to an on-demand infrastructure, many of which go well beyond the standards applicable to the average enterprise data center.
(WHITE PAPER)
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Maximizing Customer Value with Oracle Business Intelligence Applications
by Oracle Corporation
December 01, 2007
- (Free Research) This technology brief highlights how BI applications can integrate information across data sources and departments, provide a single, integrated view of customer and enterprise information, and enable greater alignment of decisions and execution to drive higher customer profitability and share of wallet.
(WHITE PAPER)
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eGuide: Expert Tips for Comprehensive Data Center and Server Hardware Management
by Dell and Symantec
October 09, 2009
- (Free Research) In this E-Guide brought to you by SearchWindowsServer.com and Dell, you will discover expert tips for comprehensive remote data center management, server hardware maintenance and much more!
(EGUIDE)
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Green IT: Beyond the Data Center -- How IT Can Contribute to the Environmental Agenda Across and Beyond the Business
by Accenture
February 2009
- (Free Research) This whitepaper looks at the ecological impact of a business's entire IT infrastructure and provides the CIO with a holistic prospective to a business's carbon footprint.
(WHITE PAPER)
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Five Steps to Successful Data Center Consolidation
by BMC Software, Inc
June 2009
- (Free Research) Using the five step process outlined in this white paper, we were able to eliminate more than 2,000 servers from our own IT infrastructure, saving an estimated $10 million dollars in data center costs.
(WHITE PAPER)
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Identifying and Fixing Data Center Hot Spots
by APC
August 2009
- (Free Research) Hot spots can seriously reduce the efficiency of an organization's computer equipment. Watch this webcast for expert tips on remediating your data center's hot spots and discover the costs associated with the task.
(WEBCAST)
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Data Center Automation - Facing the Air of Change
by Wipro Technologies
June 2009
- (Free Research) Many IT organizations still perform a majority of Data Center administration tasks manually. Today, manual techniques are obsolete as Information Technology is required to manage complex multivendor infrastructures cost-effectively. There is one way to meet this challenge and that is Automation.
(WHITE PAPER)
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Datacenter Management Optimization with Microsoft System Center
by Microsoft
September 2009
- (Free Research) System Center lowers the cost of delivering datacenter services through integrated, end-to-end management of physical and virtual environments, and supports the optimization of the datacenter in three primary ways. Each of these benefits, and the solutions that enable them, are discussed in this paper.
(WHITE PAPER)
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Managing the Dynamic Desktop with System Center Solutions
by Microsoft
September 2009
- (Free Research) System Center desktop solutions help IT to reconcile competing demands of security with resource availability by streamlining the connection of any authorized user to any application, regardless of their location or connectivity, through a unified system that provides both secure access and the consistent, optimized performance your users expect.
(DATA SHEET)
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Data Center Lifecycle Management with Sun™ Ops Center
by Sun Ops Center
September 2009
- (Free Research) Sun Ops Center cuts through the complexity of today’s datacenters with single-pane-of-glass management. It is a single, comprehensive, end-to-end system management tool that integrates physical and virtual management across the hardware/software stack and the entire system lifecycle.
(WHITE PAPER)
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Redefining the Economics of Running the Modern Data Center
by Eaton Corporation
September 2009
- (Free Research) The cost of operating the data center is outpacing the cost of IT resources themselves. High-density equipment pressures power and cooling systems to the max. Learn of the new approaches and technologies that are redefining the economics of running the modern data center.
(WHITE PAPER)
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Globo.com Acquires 200,000 New Customers in 2 years and Reduces Churn by 30% with Data Mining
by SPSS Inc. Worldwide Headquarters
May 2009
- (Free Research) This Internet service provider/portal operator of Globo, Brazil's largest media conglomerate, delivers the content Brazilian Web users want using PASW Statistics.
(CASE STUDY)
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Data Center Virtualization
by Compellent
March 2009
- (Free Research) Many organizations are adopting server virtualization technologies to reduce capital costs, create a flexible pool of resources and shrink the data center footprint. But to take full advantage of the benefits of server virtualization, organizations need the support of an advanced storage platform. This data sheet gives more details.
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Three Must Haves for the Virtual Data Center
by Compellent
January 2009
- (Free Research) To take full advantage of server virtualization, and create a true virtual data center, IT departments need a holistic storage solution that allows fully shared resources, easy and automated storage classification and migration and complete data protection. Read this white paper for three "must haves" to achieve those objectives.
(WHITE PAPER)
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The Business Value of Insurance Compensation Management Systems
by CSSI
February 2008
- (Free Research) This white paper describes some of the problems insurance carriers face regarding compensation and presents the advantages of using an automated system to simplify incentive compensation.
(WHITE PAPER)
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Securing Loyalty: Insurance Carrier Strategies for Optimizing Agent Retention and Productivity
by CSSI
December 2008
- (Free Research) Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways.
(WHITE PAPER)
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5 Best Practices for Telling Great Stories with Data
by Tableau Software
February 2008
- (Free Research) Data doesn't have to be only fact driven and metric. Learn these five best practices to help you make sense and order out of a disparate collection of facts.
(WHITE PAPER)
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Four Common ERP Implementation Mistakes
by IFS
January 2009
- (Free Research) Here are four common mistakes an implementation leader and team can make, and suggestions on how to avoid them.
(WHITE PAPER)
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Migrating Millions to IP: A Mission Impossible? Not with a Migration Control Center
by Alcatel-Lucent
January 2007
- (Free Research) This paper describes the key business drivers for the creation and operation of the MCC, the critical functions of the MCC, and the basic principles for establishing an effective MCC organization.
(WHITE PAPER)
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Increasing Customer Experience via Rich Information Applications
by Actuate
September 2009
- (Free Research) This whitepaper shares key points and recommendations from leading analysts such as Forrester to assist organizations in leveraging RIAs to enhance online user experience.
(WHITE PAPER)
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Performance Monitor: ERP at the Speed of Light
by Oracle Corporation
January 2007
- (Free Research) Quickly implementing an ERP software solution can be of tremendous benefit. Read this white paper to learn about easy-to-follow best practices for achieving a successful accelerated implementation.
(WHITE PAPER)
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Circumstances and Customers Have Changed: Has Your Loyalty Program Kept Pace?
by Oracle Corporation
October 2009
- (Free Research) According to the 2009 COLLOQUY Loyalty Marketing Census, while the average household is enrolled in 14.1 loyalty programs, they're only active in 6.2 programs. In fact, poorly implemented loyalty strategies can actually diminish customer loyalty. So what do you do? Find out in this new complimentary white paper by Peppers & Rogers Group and Oracle.
(WHITE PAPER)
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Ice Cream Maker Puts the Freeze on Server Sprawl, Saves More Than $500,000
by Microsoft
March 2009
- (Free Research) Wells' Dairy needed to provide cost-effective services and promote business continuity and agility. It deployed the Windows Server 2008 Datacenter operating system and Hyper-V™ virtualization technology. Today, it has a scalable server consolidation solution and a data center that is saving more than US.$12,000 in annual electrical costs.
(CASE STUDY)
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