Crm Call Center Case Study - IT Management Guide Results for Crm Call Center Case Study (Page 20)
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Solve Five Key IT Security Challenges with Cloud-Based Authentication
by VeriSign, Inc
October 06, 2009
- (Free Research) This paper shows how to implement greater security for data and applications using two-factor authentication. It demonstrates how a cloud-based solution for two-factor authentication delivers a high level of security with minimal user impact and protects against unauthorized access. Read on to learn more.
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Governance, Risk and Compliance Tools
by Red Hat
October 06, 2009
- (Free Research) This videocast provides an overview of governance, risk and compliance, including the different roles played by each in the enterprise, as well as tools that can aid the various GRC processes.
(VIDEO)
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Mobility Management the ITIL and ITSM Way: An Enterprise BlackBerry, iPhone (and Beyond) Imperative
by BoxTone
October 08, 2009
- (Free Research) In this Handbook, you'll learn how Mobile User Management has emerged as the most effective application of ITSM leveraging ITIL to support mobile user connectivity and mobile application access.
(WHITE PAPER)
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Intercepting Interference
by Motorola, Inc.
September 01, 2009
- (Free Research) Motorola’s industry leading wireless broadband expertise helps to substantially reduce the effects of interference for point-to-multipoint wireless access and distribution networks in both licensed and unlicensed frequencies. This solution paper gives the details.
(WHITE PAPER)
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Reinforce Business Objectives and Achieve ROI with Internet Identity Security
by Ping Identity Corporation
June 17, 2009
- (Free Research) Read this white paper to learn how after deploying PingFederate or PingConnect your organization will yield a high return on investment and run more efficiently and will have distinct competitive advantage over companies that do not leverage Internet Identity Security Software.
(WHITE PAPER)
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Analyzing the Total Cost of a Global Service Desk
by CompuCom Systems, Inc.
April 01, 2009
- (Free Research) Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution.
(WHITE PAPER)
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Accelerated Process Development and Execution in Large IP Service and Network Migration Programs
by Alcatel-Lucent
March 26, 2009
- (Free Research) The lessons from this whitepaper are applicable to a wide array of IP transformation programs and technically complex change management projects.
(WHITE PAPER)
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Sustaining Sarbanes-Oxley Compliance: Best Practices to Mitigate Risk, Automate Compliance, and Reduce Costs
by Tripwire, Inc.
January 08, 2008
- (Free Research) To successfully sustain compliance, organizations must implement best practices to ensure IT systems not only achieve a known and trusted state but they also maintain that state. Check out this white paper to learn how Tripwire solutions enable organizations to achieve and sustain SOX compliance.
(WHITE PAPER)
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The Dynamic Infrastructure Worldwide Forum
by IBM
June 17, 2009
- (Free Research) View this on demand Dynamic Infrastructure Worldwide Virtual Forum for advice from leading experts on today's IT challenges.
(WEBCAST)
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Manage Oracle Database Users and Roles Centrally in Active Directory or Sun Directory
by Oracle Corporation
February 13, 2009
- (Free Research) This paper illustrates how you can now centrally administer database users and role memberships leveraging your existing LDAP directories.
(WHITE PAPER)
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On-Demand ERP in the Enterprise: A practical CIO guide to implementation
by NetSuite
May 01, 2009
- (Free Research) This paper sets out a framework for deciding on and implementing on-demand ERP within enterprises.. It examines key concerns such as data integrity in enterprise systems, maintaining compliance and ensuring proper process management, as well as discussing new skills and approaches to help maximize returns on investment.
(WHITE PAPER)
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The Massachusetts Data Protection Law
by SearchSecurity.com & SearchCompliance.com
June 18, 2009
- (Free Research) Massachusetts businesses facing down MA 201 CMR 17.00 can meet the challenge with preparation and execution. Read this e-book to learn more about important topics such as identity theft, data breach prevention, mandatory encryption, and getting ahead of the game where Massachusetts data protection law is concerned.
(EBOOK)
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Five Steps to Successful Data Center Consolidation
by BMC Software, Inc
June 15, 2009
- (Free Research) Using the five step process outlined in this white paper, we were able to eliminate more than 2,000 servers from our own IT infrastructure, saving an estimated $10 million dollars in data center costs.
(WHITE PAPER)
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Green IT: Beyond the Data Center -- How IT Can Contribute to the Environmental Agenda Across and Beyond the Business
by Accenture
February 2009
- (Free Research) This whitepaper looks at the ecological impact of a business's entire IT infrastructure and provides the CIO with a holistic prospective to a business's carbon footprint.
(WHITE PAPER)
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Identifying and Fixing Data Center Hot Spots
by APC
August 2009
- (Free Research) Hot spots can seriously reduce the efficiency of an organization's computer equipment. Watch this webcast for expert tips on remediating your data center's hot spots and discover the costs associated with the task.
(WEBCAST)
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Data Center Automation - Facing the Air of Change
by Wipro Technologies
June 2009
- (Free Research) Many IT organizations still perform a majority of Data Center administration tasks manually. Today, manual techniques are obsolete as Information Technology is required to manage complex multivendor infrastructures cost-effectively. There is one way to meet this challenge and that is Automation.
(WHITE PAPER)
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Datacenter Management Optimization with Microsoft System Center
by Microsoft
September 2009
- (Free Research) System Center lowers the cost of delivering datacenter services through integrated, end-to-end management of physical and virtual environments, and supports the optimization of the datacenter in three primary ways. Each of these benefits, and the solutions that enable them, are discussed in this paper.
(WHITE PAPER)
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Managing the Dynamic Desktop with System Center Solutions
by Microsoft
September 2009
- (Free Research) System Center desktop solutions help IT to reconcile competing demands of security with resource availability by streamlining the connection of any authorized user to any application, regardless of their location or connectivity, through a unified system that provides both secure access and the consistent, optimized performance your users expect.
(DATA SHEET)
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The Acid Test for the On-Demand Data Center: A CIO's Evaluation and Selection Guide
by NetSuite
July 2009
- (Free Research) This paper sets out a framework for evaluating a data center. It considers the special factors that apply to an on-demand infrastructure, many of which go well beyond the standards applicable to the average enterprise data center.
(WHITE PAPER)
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Data Center Lifecycle Management with Sun™ Ops Center
by Sun Ops Center
September 2009
- (Free Research) Sun Ops Center cuts through the complexity of today’s datacenters with single-pane-of-glass management. It is a single, comprehensive, end-to-end system management tool that integrates physical and virtual management across the hardware/software stack and the entire system lifecycle.
(WHITE PAPER)
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eGuide: Expert Tips for Comprehensive Data Center and Server Hardware Management
by Dell and Symantec
October 2009
- (Free Research) In this E-Guide brought to you by SearchWindowsServer.com and Dell, you will discover expert tips for comprehensive remote data center management, server hardware maintenance and much more!
(EGUIDE)
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Redefining the Economics of Running the Modern Data Center
by Eaton Corporation
September 2009
- (Free Research) The cost of operating the data center is outpacing the cost of IT resources themselves. High-density equipment pressures power and cooling systems to the max. Learn of the new approaches and technologies that are redefining the economics of running the modern data center.
(WHITE PAPER)
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Globo.com Acquires 200,000 New Customers in 2 years and Reduces Churn by 30% with Data Mining
by SPSS Inc. Worldwide Headquarters
May 2009
- (Free Research) This Internet service provider/portal operator of Globo, Brazil's largest media conglomerate, delivers the content Brazilian Web users want using PASW Statistics.
(CASE STUDY)
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Data Center Virtualization
by Compellent
March 2009
- (Free Research) Many organizations are adopting server virtualization technologies to reduce capital costs, create a flexible pool of resources and shrink the data center footprint. But to take full advantage of the benefits of server virtualization, organizations need the support of an advanced storage platform. This data sheet gives more details.
(DATA SHEET)
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Three Must Haves for the Virtual Data Center
by Compellent
January 2009
- (Free Research) To take full advantage of server virtualization, and create a true virtual data center, IT departments need a holistic storage solution that allows fully shared resources, easy and automated storage classification and migration and complete data protection. Read this white paper for three "must haves" to achieve those objectives.
(WHITE PAPER)
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