Crm Call Center Case Study - IT Management Guide Results for Crm Call Center Case Study (Page 5)
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Municipal Government with Limited IT Resources Uses Google Message Discovery to Archive Email and Protect Users From Offensive Spam
by Google
December 03, 2009
- (Free Research) The City of Monroe posted its employees' and elected officials' email addresses on its web site (without a spam filter) - to disastrous results. In this case study, you'll learn how Google Message Security solution immediately reduced the number of offensive and often pornographic, spam that reached the City's email servers by 95 percent.
(CASE STUDY)
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Prince George’s County School District Streamlines Email Investigations and Boosts IT Productivity with Google Apps and Google Message Discovery
by Google
December 03, 2009
- (Free Research) In March 2008, Prince George's County Public Schools ran a pilot of Google Apps Education Edition. In this case study, you'll learn how they used it to dramatically reduce time searching for email records from weeks to minutes, and how it also helped reduce costs in their messaging and collection system.
(CASE STUDY)
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North Shore Medical Center Provides Better Support with AMD Processor-based Solutions
by HP, Vmware and AMD
July 01, 2008
- (Free Research) Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions.
(CASE STUDY)
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IDC WhitePaper: The Business Case for a Unified Wired and Wireless Solution
by Hewlett-Packard Company
August 29, 2008
- (Free Research) To determine the return on investment (ROI) associated with the implementation of an HP ProCurve UWW network solution, IDC conducted a study of eight organizations world wide that have successfully performed HP ProCurve UWW implementations and are running the solution in their production environments today. This paper gives the results.
(WHITE PAPER)
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Designing Compelling Business Intelligence Business Cases for an SAP® Software Landscape: Scenarios for Leveraging Solutions From SAP and Business Objects
by SAP BusinessObjects
June 19, 2009
- (Free Research) A recent worldwide survey listed business intelligence (BI) as CIOs' number one priority for 2008, the third consecutive year BI topped the list. From a business user perspective, this translates into more interactive and pervasive BI, both creating a richer user experience and reaching every place where work is done.
(WHITE PAPER)
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Doing Good: Business and the sustainability challenge: An Executive Summary focusing on North America
by SAP AG
December 29, 2008
- (Free Research) Read this report on an EIU survey of 320 executives. Focusing on North America case studies and issues, the report reviews the growing importance of sustainability strategies and management and the challenges included.
(WHITE PAPER)
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BPM Technology Taxonomy: A Guided Tour to the Application of BPM
by SAP AG
March 01, 2009
- (Free Research) This paper provides a survey of the practices and technology related to business process management (BPM). Basic concepts are explained, the transformational effect on the enterprise is examined, and the value that BPM can create is analyzed. The paper then presents a survey of the vast array of technology that is related to BPM.
(WHITE PAPER)
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Software-As-A-Service: An Ideal E-mail Archive Solution for Medium-Size Businesses
by Google
July 31, 2009
- (Free Research) Despite the many benefits of using email archiving, many organizations still have not adopted an archiving solution and continue to manage their messaging storage levels with quotas. In this analyst report, we'll discuss why medium sized businesses need email archiving, how to make an informed purchase, and make the case for SaaS based archiving.
(ANALYST REPORT)
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Dell Cuts IT Work, Tightens Security, Improves Performance with New Software
by Dell, Inc. and Intel
November 25, 2009
- (Free Research) Dell is planning to upgrade its 100,000 desktop and portable computers to the Windows® 7 operating system to reduce desktop management costs and enhance data security. Read this case study to learn more about Dell's business needs as well as the features and benefits achieved from Microsoft's solutions.
(CASE STUDY)
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File Systems Define the Future for Managing Storage
by Hewlett-Packard Company
December 30, 2008
- (Free Research) Read this study for a thorough review of the file-based storage market. It describes technology while establishing use cases, analyzing the opportunity, and putting forth assumptions about the future.
(WHITE PAPER)
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Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services
by Infoblox
March 02, 2009
- (Free Research) This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution.
(WHITE PAPER)
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Documenting VMware Infrastructure is 98 Percent Faster at LifeChurch.tv
by Veeam Software
November 09, 2009
- (Free Research) Read this case study to learn how LifeChurch.tv implemented the Veeam Management suite Plus to manage their virtual infrastructure to decrease file-level recovery time from hours to seconds, reduce time to document infrastructure by 98 percent, and improve file copy speed six times faster than other products.
(CASE STUDY)
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Virtualization For Better, Faster, More Cost-Effective Quality Assurance
by Hewlett-Packard Company
April 01, 2008
- (Free Research) Read this white paper to learn how adding Surgient VQMS to HP Quality Center helps you centrally manage and allocate test lab resources from HP Quality Center across multiple and distributed teams according to business policies and quotas, and more.
(WHITE PAPER)
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Solutions for Small to Medium Data Centers
by APC
October 23, 2009
- (Free Research) APC® by Schneider Electric enables you to adapt your data center to the changing needs of a business. With the same InfraStruXure® HD-Ready architecture, you can start out with a low-density data center, and later scale up to high density as needed without picking up the phone to call for more capacity, engineering or quotes.
(WHITE PAPER)
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Improve Server Configuration Control: Meet PCI Quickly and Without Added Staff
by Tripwire, Inc.
October 05, 2009
- (Free Research) Read this case study to learn how Tripwire provided this subscription billing service company achieve broad PCI compliance and helped them become proactive in handling security and compliance issues.
(CASE STUDY)
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Beloit Creates New Opportunities with Google Apps
by Google Apps Authorized Reseller Program
October 15, 2009
- (Free Research) Read this case study to learn how Beloit grew their customer base by using Google Apps as a 'win-leader', created additional revenue streams, and deepened relationships with customers and opened up new oppurtunities.
(CASE STUDY)
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Agosto Takes Managed Services to a New Level with Google Apps
by Google Apps Authorized Reseller Program
October 15, 2009
- (Free Research) Read this case study to learn how Agosto used Google Apps to help their client, Dunn Bros', communicate and collaborate between its many store and office locations.
(CASE STUDY)
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Blue Bell Creameries® Improves its Inventory Management and Standardizes Procedures with an Automated Data Collection System
by TAKE Supply Chain
October 14, 2009
- (Free Research) To improve inventory management and standardize procedures, Blue Bell turned to TAKE Supply Chain's Gemini Series™ for OPM mobile software solution. Read this case study to learn more about the benefits Blue Bell experienced from switching to TAKE Supply Chain’s Gemini Series™, and learn how your company can do the same.
(CASE STUDY)
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Career Builder Puts the Network Into Networking
by CDW Corporation
September 01, 2009
- (Free Research) Read this case study and see how CareerBuilder turned to CDW to redefine a technology solution that could sustain the company's growth, and give them a competitive advantage to propel their fast-growing job network and keep their clients happy.
(CASE STUDY)
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Unified Email and Web Security for Small Businesses: Reduce Management Complexities and Increase Security
by Webroot Software, Inc.
September 03, 2009
- (Free Research) The head of IT for Sunco Cabinets, a small business, felt the new Web Security service might be the answer to simplify enforcement of Sunco's Internet use policy and protect against emerging web-based threats. Read this case study to learn how this Webroot solution gave Sunco the protection they needed.
(CASE STUDY)
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30% faster performance seen at CareerBuilder using Dell PowerEdge servers and Microsoft SQL Server
by Dell, Inc.
March 01, 2008
- (Free Research) In this case study learn how Dell and Microsoft partnered to provide a new business intelligence solution based on Microsoft® SQL Server®, Microsoft business intelligence software, Dell™ PowerEdge™ servers, and a Dell/EMC storage system.
(CASE STUDY)
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Sea Star Line, LLC: Clear Sailing for Inbound Document Workflow
by Esker Inc.
July 13, 2009
- (Free Research) Read this case study to learn how Sea Star Line worked with Esker Professional Services to help implement Esker DeliveryWare as their solution and the benefits that resulted from Sea Stars decision to use Esker DeliveryWare, which includes better visibility, productivity, and time and cost savings.
(CASE STUDY)
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PharmaCorr: Filling the Bill for High-Volume Order Processing
by Esker Inc.
July 13, 2009
- (Free Research) Read this case study to learn how PharmaCorr turned to Esker DeliveryWare to transition to a less paper-centric process and read all the benefits PharmaCorr reaped from implementing Esker DeliveryWare, including better accessibility, visibility, lower costs and higher ROI.
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Firm Boosts Collaboration, Responsiveness to Customers with Unified Communications
by Microsoft
August 22, 2008
- (Free Research) This case study examines the benefits BSA LifeStructures was able to gain by deploying a communications solution using Microsoft Office Communications Server 2007, Exchange Server 2007with Unified Messaging, and LifeCam webcams.
(CASE STUDY)
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TAC Prepared for Aggressive Growth
by Microsoft
September 12, 2008
- (Free Research) In the face of aggressive growth, TAC Americas found it increasingly difficult to conduct month-end financial closing and report results. This case study examines how they addressed this problem by implementing a solution that incorporated Microsoft Office PerformancePoint Server 2007.
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