Call Center Mission Statements - IT Management Guide Results for Call Center Mission Statements (Page 4)
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Achieving Breakthrough Performance in Analytics and Reporting
by Sybase, Inc.
September 11, 2009
- (Free Research) This webcast discusses how you can accelerate your data analysis, reporting and business intelligence (BI) applications with the help of a column-based analytics server.
(WEBCAST)
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Desktop Authority Password Self-Service Version 4.1.1
by ScriptLogic Corporation
April 10, 2009
- (Free Research) Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.
(TRIAL SOFTWARE)
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Desperate Times Call for Strategic Measures, Part II
by Atos Origin
November 04, 2009
- (Free Research) This is a follow up to "Desperate Times Call for Strategic Measures" which argued that now is the time to consider an IT transformation project. This article will explore the viability and benefits of upgrading to SAP 6.0.
(WHITE PAPER)
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Northern Storage Suite V8
by Northern Parklife
February 12, 2009
- (Free Research) Northern Storage Suite V8, Northern's latest release, meets the central challenge of designing practical storage strategies. It's highly customizable and can be tailored to fit any environment. With a better user experience, increased administrative efficiency and decreased costs, it's exactly what an SRM solution should offer.
(WHITE PAPER)
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Using an SRM Tool to Ground In-the-Cloud Storage
by Northern Parklife
August 25, 2009
- (Free Research) This paper addresses the challenges and drawbacks of in-the-cloud storage, addressing such issues as control, security, compliance, data availability, and overall management. It also shows how storage can work within a private or internal cloud framework.
(WHITE PAPER)
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Driving Business Success with Software Reuse
by IBM
March 01, 2008
- (Free Research) This white paper explains how Software Reuse and its underlying fundamentals have evolved dramatically. It also discusses the benefits of constructing critical enterprise software applications through reusable parts.
(WHITE PAPER)
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Speeding ETL Processing in Data Warehouses
by Syncsort
October 12, 2009
- (Free Research) For processing data for BI analytics and other applications, the usual go-to software products include various extract, transform, load (ETL) and data warehousing solutions. However, these products do not always provide the speed required to deliver data on time. An additional product can speed the processing of high volumes of data.
(WHITE PAPER)
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The Business Value of Novell SUSE Linux Enterprise Server on HP ProLiant x86 Servers vs. Sun Solaris 10 on Sun Servers
by Hewlett-Packard Company
October 01, 2009
- (Free Research) Alinean, a leader in IT value measurement, teamed up with HP and Novell to assess the financial merits of moving from a legacy Sun Solaris and SPARC environment to Novell SUSE Linux Enterprise Server (SLES) running on HP ProLiant DL 785 G6 x86 Servers versus upgrading to SUN Solaris 10 running on Sun SPARC T5440. Read this paper for the results.
(WHITE PAPER)
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HP Integrity Server Blades and Oracle Real Application Clusters (RAC) in SAP application environments
by Arrow ECS HP Group and Intel
October 05, 2009
- (Free Research) Enterprises that rely on enterprise resource planning and business intelligence applications have a solution that can manage exploding volumes of data while lowering cost and simplifying operations. HP Integrity server blades are designed to be always available, always scalable, and always virtualized to support applications such as SAP.
(PRODUCT OVERVIEW)
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Open Technology Solutions (OTS) Forecasts $10 Million in Savings
by Innotas
September 04, 2009
- (Free Research) Listen to this podcast to learn how an IT organization serving four credit unions adopted Innotas project management solutions to identify the difference between requested project portfolio and actual company resources, and how Innotas solutions helped them make drastic process improvements and reset expectations.
(PODCAST)
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The Wolf Organization: Building Materials Supplier Selects AventX to Fax from SAP
by STR Software
May 08, 2009
- (Free Research) Prior to The Wolf Organization's move of SAP to production in 2000, the company spent significant time and resources on manually faxing and mailing approximately 5,000 invoices per week. They chose AventX Connector for SAP ERP for automating the fax delivery of purchase orders, invoices, and acknowledgements. Read more about their experiences.
(CASE STUDY)
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Daily Active Directory Administration: Simplified, Streamlined - and Successful
by Quest Software
October 02, 2009
- (Free Research) Active Directory certainly gets plenty of attention when it comes to high-profile issues like security, compliance, auditing, and so forth—but what about all of the work you do managing AD on a day-to-day basis? Learn how Quest ActiveRoles Server (ARS)makes AD administration more efficient, automated, consistent, powerful and faster.
(TECHNICAL ARTICLE)
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Six Secrets to 24x7 Exchange Availability
by Marathon Technologies
September 28, 2009
- (Free Research) The following six secrets to 24x7, disaster-tolerant Exchange will show you how to implement an Exchange environment with zero lost data and continuous application availability—with no IT intervention—in the event of a disaster.
(WHITE PAPER)
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Deterministic Garbage Collection: Unleash the Power of Java with Oracle JRockit Real Time
by Oracle Corporation
August 21, 2008
- (Free Research) This free white paper demonstrates how Java can be successfully deployed for real-time applications that were previously off-limits.
(WHITE PAPER)
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Ensuring Web Service Quality for Service-Oriented Architectures
by Oracle Corporation
June 12, 2008
- (Free Research) This white paper discusses the testing challenges presented by Web services, and introduces best practices to ensure SOA application quality through the use of Oracle’s award-winning Web service testing solution, Oracle Application Testing Suite.
(WHITE PAPER)
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A New Mandate for IT
by SAP AG
April 01, 2007
- (Free Research) Learn more about the changing role of IT in business. This report includes research targeted towards senior executives responsible for managing and deploying information technology in pursuit of business objectives.
(WHITE PAPER)
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Fundamentals of a Well-Built SAN
by Hewlett-Packard Company
August 12, 2009
- (Free Research) The purpose of this white paper is to describe the benefits of a clustered architecture in comparison with traditional controller-based architectures, and to discuss the technology that makes HP LeftHand SANs better by design.
(WHITE PAPER)
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Desperate Times Calls for Strategic Measures: Get the most out of your SAP ERP System
by Atos Origin
November 04, 2009
- (Free Research) In this paper a veteran SAP consultant argues why now is the perfect time implement a Business Process Lifecycle Management (BPLM) enabled ERP system.
(WHITE PAPER)
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Continuous Innovation for Product and Service Leadership: An Approach Driven by Business Value
by SAP America Inc
October 21, 2009
- (Free Research) The need to keep product and service offerings fresh is not a new concept in business today, but the new approach is involving a network of business partners and even customers in their quest to innovate. This process is called "continuous product and service innovation."
(WHITE PAPER)
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Anatomy of a PeopleSoft Enterprise Archiving Project
by IBM
February 01, 2008
- (Free Research) The basic principles for managing an archiving project presented in this paper can help you initiate and plan an archiving strategy that meets your organization’s requirements.
(WHITE PAPER)
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Tips for Managing ERP Software Vendors during the Software Selection Process
by Panorama Consulting Group
November 03, 2009
- (Free Research) It is often said that desperate times call for desperate measures. In recent months, this is certainly the case for some ERP vendors. The good news, however, is that there are ways to manage ERP software vendors to ensure a fair, consistent, and unbiased selection process for your organization. Read on to learn what they are.
(ANALYST BRIEF)
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How CIOs can drive growth, business flexibility and innovation in a flex-pon-sive* company
by IBM
April 01, 2007
- (Free Research) This white paper is a study on the business value of service-oriented architecture (SOA). What they found was that those companies moving to what we would call the flex-pon-sive* world were seeing the results in flexibility from SOA.
(WHITE PAPER)
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SEC Exam Survival Guide: Prepare in 12 Steps
by Advent Software, Inc
August 2008
- (Free Research) This Securities and Exchange Commission Exam Survival Guide provides you with the actions you can take to prepare for an SEC exam so that when the call comes, there is minimal stress and disruption to your firm.
(WHITE PAPER)
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HEALTHsuite® - Claims Processing Software
by RAM Technologies, Inc.
HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.
(ASP & SOFTWARE PRODUCT)
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IT Excellence: Achieving Optimised Business Outcomes
by SAP AG
February 2007
- (Free Research) Information technology is ubiquitous in organizations, but what distinguishes top-notch IT from merely adequate IT? Read this article written by the Economist, to learn how leading companies enable IT to perform optimally.
(WHITE PAPER)
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