Call Center Mission Statements - IT Management Guide Results for Call Center Mission Statements (Page 4)
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Managed Services Delivery: From Packets to Applications
by Blue Coat
April 29, 2009
- (Free Research) Check out this brief analyst report to learn how a comprehensive up-the-stack approach supports today's mission-critical enterprise networks and provides reliable, rapid response times for network-centric business practices and applications on a 24/7 basis.
(ANALYST REPORT)
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Desktop Authority Password Self-Service Version 4.1.1 -
Free 30 Day Trial!
by ScriptLogic Corporation
April 10, 2009
- (Free Research) Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.
(TRIAL SOFTWARE)
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Desperate Times Call for Strategic Measures, Part II
by Atos Origin
November 04, 2009
- (Free Research) This is a follow up to "Desperate Times Call for Strategic Measures" which argued that now is the time to consider an IT transformation project. This article will explore the viability and benefits of upgrading to SAP 6.0.
(WHITE PAPER)
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A Guide to Understanding Hosted and Managed Messaging
by Concentric
January 13, 2009
- (Free Research) The purpose of this document is to offer an unbiased discussion and analysis of the key elements that must be considered by decision makers as they evaluate options for managing their messaging systems.
(WHITE PAPER)
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Countdown: Top 5 Fastest Ways to Improve Database Security
by Guardium
December 03, 2009
- (Free Research) In this podcast featuring expert Adrian Lane, learn how to improve database security quickly. Get tips on key points such as conducting a data inventory, developing a security plan, creating an audit trail and prioritizing risks.
(PODCAST)
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Top 10 Reasons to Outsource
by Everyone.net
December 03, 2009
- (Free Research) Read this white paper today and learn how outsourcing your email service can increase employee productivity, reduce costs and improve the overall experience for your employees, vendors and customers.
(WHITE PAPER)
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Human Capital Management for the Public Sector: Make Every Employee a Strategic Asset With Sap® Solutions
by SAP AG
January 01, 2007
- (Free Research) Discover how public sector agencies are shifting the focus in HR departments from transactional activities to performance with strategic human capital management (HCM).
(ARTICLE)
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A New Mandate for IT
by SAP AG
April 01, 2007
- (Free Research) Learn more about the changing role of IT in business. This report includes research targeted towards senior executives responsible for managing and deploying information technology in pursuit of business objectives.
(WHITE PAPER)
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Documenting VMware Infrastructure is 98 Percent Faster at LifeChurch.tv
by Veeam Software
November 09, 2009
- (Free Research) Read this case study to learn how LifeChurch.tv implemented the Veeam Management suite Plus to manage their virtual infrastructure to decrease file-level recovery time from hours to seconds, reduce time to document infrastructure by 98 percent, and improve file copy speed six times faster than other products.
(CASE STUDY)
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The Anatomy of an Insider: Bad Guys Don't Always Wear Black
by Imperva
August 12, 2009
- (Free Research) Rather than focusing on process or technology, this paper examines people. It is based on years of experience and research and offers detailed analysis into the "anatomy of an insider" with the goal of illuminating that which makes insiders tick. Read on to learn more about insider threats and how to protect your organization from them.
(WHITE PAPER)
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Achieving Breakthrough Performance in Analytics and Reporting
by Sybase, Inc.
September 11, 2009
- (Free Research) This webcast discusses how you can accelerate your data analysis, reporting and business intelligence (BI) applications with the help of a column-based analytics server.
(WEBCAST)
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Northern Storage Suite V8
by Northern Parklife
February 12, 2009
- (Free Research) Northern Storage Suite V8, Northern's latest release, meets the central challenge of designing practical storage strategies. It's highly customizable and can be tailored to fit any environment. With a better user experience, increased administrative efficiency and decreased costs, it's exactly what an SRM solution should offer.
(WHITE PAPER)
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Using an SRM Tool to Ground In-the-Cloud Storage
by Northern Parklife
August 25, 2009
- (Free Research) This paper addresses the challenges and drawbacks of in-the-cloud storage, addressing such issues as control, security, compliance, data availability, and overall management. It also shows how storage can work within a private or internal cloud framework.
(WHITE PAPER)
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Driving Business Success with Software Reuse
by IBM
March 01, 2008
- (Free Research) This white paper explains how Software Reuse and its underlying fundamentals have evolved dramatically. It also discusses the benefits of constructing critical enterprise software applications through reusable parts.
(WHITE PAPER)
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The Wolf Organization: Building Materials Supplier Selects AventX to Fax from SAP
by STR Software
May 08, 2009
- (Free Research) Prior to The Wolf Organization's move of SAP to production in 2000, the company spent significant time and resources on manually faxing and mailing approximately 5,000 invoices per week. They chose AventX Connector for SAP ERP for automating the fax delivery of purchase orders, invoices, and acknowledgements. Read more about their experiences.
(CASE STUDY)
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Speeding ETL Processing in Data Warehouses
by Syncsort
October 12, 2009
- (Free Research) For processing data for BI analytics and other applications, the usual go-to software products include various extract, transform, load (ETL) and data warehousing solutions. However, these products do not always provide the speed required to deliver data on time. An additional product can speed the processing of high volumes of data.
(WHITE PAPER)
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Daily Active Directory Administration: Simplified, Streamlined - and Successful
by Quest Software
October 02, 2009
- (Free Research) Active Directory certainly gets plenty of attention when it comes to high-profile issues like security, compliance, auditing, and so forth—but what about all of the work you do managing AD on a day-to-day basis? Learn how Quest ActiveRoles Server (ARS)makes AD administration more efficient, automated, consistent, powerful and faster.
(TECHNICAL ARTICLE)
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Six Secrets to 24x7 Exchange Availability
by Marathon Technologies
September 28, 2009
- (Free Research) The following six secrets to 24x7, disaster-tolerant Exchange will show you how to implement an Exchange environment with zero lost data and continuous application availability—with no IT intervention—in the event of a disaster.
(WHITE PAPER)
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Deterministic Garbage Collection: Unleash the Power of Java with Oracle JRockit Real Time
by Oracle Corporation
August 21, 2008
- (Free Research) This free white paper demonstrates how Java can be successfully deployed for real-time applications that were previously off-limits.
(WHITE PAPER)
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Ensuring Web Service Quality for Service-Oriented Architectures
by Oracle Corporation
June 12, 2008
- (Free Research) This white paper discusses the testing challenges presented by Web services, and introduces best practices to ensure SOA application quality through the use of Oracle’s award-winning Web service testing solution, Oracle Application Testing Suite.
(WHITE PAPER)
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The Business Value of Novell SUSE Linux Enterprise Server on HP ProLiant x86 Servers vs. Sun Solaris 10 on Sun Servers
by Hewlett-Packard Company
October 01, 2009
- (Free Research) Alinean, a leader in IT value measurement, teamed up with HP and Novell to assess the financial merits of moving from a legacy Sun Solaris and SPARC environment to Novell SUSE Linux Enterprise Server (SLES) running on HP ProLiant DL 785 G6 x86 Servers versus upgrading to SUN Solaris 10 running on Sun SPARC T5440. Read this paper for the results.
(WHITE PAPER)
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HP Integrity Server Blades and Oracle Real Application Clusters (RAC) in SAP application environments
by Arrow ECS HP Group and Intel
October 05, 2009
- (Free Research) Enterprises that rely on enterprise resource planning and business intelligence applications have a solution that can manage exploding volumes of data while lowering cost and simplifying operations. HP Integrity server blades are designed to be always available, always scalable, and always virtualized to support applications such as SAP.
(PRODUCT OVERVIEW)
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Advancing Return on Investment Analysis for Government IT: A Public Value Framework
by SAP AG
January 23, 2009
- (Free Research) The range and complexity of government information technology (IT) investments makes assessing their returns a daunting prospect. This white paper presents a public ROI assessment framework that addresses the shortcomings in the available methods and models for assessing public returns.
(WHITE PAPER)
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Desperate Times Calls for Strategic Measures: Get the most out of your SAP ERP System
by Atos Origin
November 04, 2009
- (Free Research) In this paper a veteran SAP consultant argues why now is the perfect time implement a Business Process Lifecycle Management (BPLM) enabled ERP system.
(WHITE PAPER)
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Fundamentals of a Well-Built SAN
by Hewlett-Packard Company
August 12, 2009
- (Free Research) The purpose of this white paper is to describe the benefits of a clustered architecture in comparison with traditional controller-based architectures, and to discuss the technology that makes HP LeftHand SANs better by design.
(WHITE PAPER)
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