Call Center Metrics Industry Standards - IT Management Guide Results for Call Center Metrics Industry Standards (Page 20)
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When Data Governance Turns Bureaucratic: How Data Governance Police Can Constrain the Value of Your Master Data Management
by Siperian, Inc.
September 16, 2009
- (Free Research) Over the past several years, most Master Data Management implementations have used a "reactive" style of data governance. Learn how "reactive" data governance falls short and why leading organizations are using a "proactive" approach -- includes case study and migration questionnaire.
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Podcast- The Importance of User Workspace Virtualization in Desktop Virtualization
by RES Software
September 25, 2009
- (Free Research) In this podcast featuring industry expert, Brian Madden, learn how to meet user needs when virtualizing desktops. Discover how to reduce costs and simplify desktop management by installing a master operating system that all users share. Learn how to get a personalized user workspace even when sharing a master virtual desktop image.
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Optimizing Oracle RMAN and ASM Environments with FalconStor VTL and Integrated Deduplication
by FalconStor Software
February 10, 2009
- (Free Research) FalconStor® Virtual Tape Library (VTL) with integrated Single Instance Repository deduplication technology offers advanced backup and global deduplication capabilities that support Oracle Recovery Manager and Automatic Storage Management.
(WHITE PAPER)
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Server Room Planning: The Keys To Success
by Dell, Inc. and Intel
August 27, 2009
- (Free Research) In this expert webcast, learn the basic steps to take when selecting and setting up your organization's server room, with details on security considerations, environmental factors and more.
(WEBCAST)
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Dealing with Linux Server Sprawl
by Red Hat
September 16, 2009
- (Free Research) Organizations that do not have an active management strategy are often left with significant server sprawl issues. This expert webcast discusses a three pronged approach for overcoming these issues and explores different options for virtualization on Linux platforms.
(WEBCAST)
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Common Pitfalls in Server Virtualization
by CDW Corporation
August 25, 2008
- (Free Research) For all its benefits, server virtualization can be difficult to implement and could actually increase your costs and complicate network management. Here are some common pitfalls to look out for and avoid.
(WHITE PAPER)
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Redcell™ OpsCenter -- Find, Configure, and Monitor your entire data center. FREE TRIAL
by Dorado Software
September 11, 2009
- (Free Research) Monitoring and configuring a variety of complex devices (network, systems, storage, security) from multiple vendors is a daily battle that challenges even the most experienced administrators. Today's virtual and physical environments can only be handled with a centralized management solution.
(DOWNLOAD)
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Data Deduplication: Top CIO Priority for 2009
by Data Domain
May 01, 2009
- (Free Research) Deduplication is one of the few IT solutions that cuts costs quickly and improves service levels. ESG believes CIOs and IT executives should look to deduplication for cost reduction projects in their environments.
(ANALYST REPORT)
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PlateSpin Forge: "Plug in and Protect" Disaster Recovery
by Novell Inc.
September 01, 2009
- (Free Research) PlateSpin Forge disaster recovery appliances provide fast out-of-the-box protection for your server workloads. When servers go down, you can quickly recover business-critical workloads and run them on the PlateSpin Forge appliance until they can be restored to your production environment.
(WEBCAST)
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Getting Real Time: Deliver Voice, Video and Thin Client Effectively
by Blue Coat
July 09, 2009
- (Free Research) This webcast discusses real-time applications and successful strategies in voice delivery, video conferencing, and thin client delivery.
(WEBCAST)
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Oracle Real Application Testing 11g Release 2
by Oracle Corporation
August 01, 2009
- (Free Research) This white paper discusses how Real Application Testing — with Oracle Database 11g Release 2 — allows businesses to quickly adopt new technologies while eliminating the risks associated with change.
(WHITE PAPER)
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How Customers Are Cutting Costs and Building Value with Microsoft Virtualization
by Microsoft
November 03, 2008
- (Free Research) Virtualization provides powerful, tangible ways to streamline many traditionally time-consuming processes and minimize the resources needed to deploy and manage IT resources. This white paper examines how Microsoft® customers are using virtualization technology to simplify their IT infrastructure, IT processes, and save money.
(WHITE PAPER)
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Presentation Transcript: Virtualization - Growing Your Success in the Data Center to the Desktop
by Hewlett-Packard Company
September 01, 2009
- (Free Research) Desktop and server virtualization are not the same. This podcast, featuring virtual desktop experts, Brian Madden and Zeus Kerravala, explains how some methods and tools that work for servers disrupt desktops. Discover how to plan a successful virtual desktop project by addressing customization needs of users and meet your organization's goals.
(WHITE PAPER)
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How to Optimize Supply Chain Management in SAP Environments
by TAKE Supply Chain
September 18, 2009
- (Free Research) It's getting more and more difficult for SAP customers to contain the costs of supply chain management. This eBook looks at the technologies and techniques that SAP customers are using to optimize their sourcing processes and to make their supply chains as efficient as possible.
(EBOOK)
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Case Study: Blount Overcomes Operational Efficiency Challenges
by CDC Global Services - Catalyst
September 17, 2009
- (Free Research) In this case study you will learn how Catalyst's expertise in SAP and process improvement was integral in helping Blount decrease order fulfillment time, increase pick process visibility, remove pack station bottleneck, eliminate pack station disorder, reduce packing and shipping errors, increase inventory accuracy and more.
(CASE STUDY)
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Fortune 1000 Company Finds Virtualization Pays Off
by Forsythe
November 20, 2009
- (Free Research) This case study looks at the experience of a a mid-sized Fortune 1000 company that was dealing with the challenges of disparate servers and desktop systems as well as underutilized servers with huge energy consumption. See how they used desktop virtualization to obtain power cost savings and increased management efficiency.
(CASE STUDY)
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Scale Out Storage Architecture: Reaching for the Cloud
by Forsythe
November 20, 2009
- (Free Research) Organizations concerned about IT budgets, need to be prepared to discuss cloud storage in the near future. The reality is that there are already enterprises using cloud storage effectively. Is it the answer for your organization? It might be--and the intent of this paper is to provide definitions, considerations and insights.
(WHITE PAPER)
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Top 10 Reasons for a Server Refresh
by Dell, Inc. and Intel
November 27, 2009
- (Free Research) This paper provides the top 10 reasons for a server refresh, including power and cooling savings, consolidation and virtualization, and improved performance.
(WHITE PAPER)
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Energizing Education: Blackboard enriches the educational experience
by Dell, Inc. and Intel
August 24, 2009
- (Free Research) Blackboard needs a highly available, very scalable platform for its mission-critical learning management system offered through managed hosting from six global data centers. Ease of set-up and monitoring are of paramount importance. Read this case study to learn how Dell servers and Intel processors make it happen.
(CASE STUDY)
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DELL™ PowerEdge™ Half-Height M610 and Full-Height M710 Blade
by Dell, Inc. and Intel
December 01, 2008
- (Free Research) The Dell PowerEdge M-Series blade servers help cut operating expenses through energy efficiency, product flexibility, and efficient use of data center space.
(WHITE PAPER)
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Dell PowerEdge R610 Server - Core enterprise rack server built for space-constrained environments running mainstream business applications
by Dell, Inc. and Intel
May 19, 2009
- (Free Research) Read this overview to learn about the Dell Poweredge T610 Server. This server is a key data center building block for IT professionals seeking the highest level of performance, availability, and expandability in a 2-socket server.
(PRODUCT OVERVIEW)
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Leveraging Enterprise DeDupe for Maximum ROI
by FalconStor Software
May 20, 2009
- (Free Research) This webcast is part of Falconstor Software's "IT as a Weapon Series" designed to provide insight for IT managers and storage professionals. In this presentation, Vice President of Falconstor's Enterprise Solutions, Chris Poelker, discusses common IT challenges, the importance of deduplication, and examines the benefits of Falconstor's solutions.
(WEBCAST)
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Merging Backup and Disaster Recovery (DR) Processes
by FalconStor Software
June 16, 2009
- (Free Research) This paper describes how continuous data protection (CDP) technology can bridge various DR methodologies to help organizations overcome the challenges of tape and achieve maximum benefits from their IT investments.
(WHITE PAPER)
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ESG Brief: FalconStor VTL Hyper-Accelerates Backup
by FalconStor Software
May 01, 2009
- (Free Research) Even with the addition of a virtual tape library (VTL) solution to the backup environment, performance bottlenecks caused by inefficiencies on the host side of the backup process remain a challenge. This can now be addressed with an add-on to FalconStor VTL that accelerates backups four to eight-fold and reduces impact on production servers.
(ANALYST BRIEF)
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City and Hackney Primary Care Trust
by Mirapoint Software, Inc.
September 18, 2009
- (Free Research) Find out how National Health Service's (NHS) City and Hackney Primary Care Trust (PCT) used Mirapoint's RazorSafe 6000 email archiving appliance to solve the messaging challenges facing their Exchange servers.
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