Call Center Metrics Industry Standards - IT Management Guide Results for Call Center Metrics Industry Standards (Page 5)
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Enabling Sustainable Compliance Management across the Organization
by IBM
December 2008
- (Free Research) This paper discusses the growing tide of data security standards and regulations and the need for a sustainable security compliance strategy.
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Security Blanket 3.0
by Trusted Computer Solutions
October 2009
- (Free Research) Using OS lock down scripts can be time consuming and error prone. Keeping those scripts up-to-date as new guidelines are published requires a continuous cycle of research, interpretation, and script revision. Do you really have time for this? Security Blanket automates the process of locking down Linux and Solaris operating systems.
(DOWNLOAD)
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Virtual Desktops: Improving Security and Availability
by HP, Vmware and AMD
September 2009
- (Free Research) In this webcast, learn how virtual desktop implementation can ensure data security and uphold legal compliance standards. Discover how to execute best practices for data backup and offsite storage. Gain insight into how desktop virtualization can be utilized to improve data security and availability.
(WEBCAST)
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Open Storage Implementation
by Sun Microsystems, Inc.
June 2009
- (Free Research) IT professionals have been looking to flexibly scale, reconfigure, and or repurpose their storage infrastructures to reserve their allocated budget. The product presented in this Videocast combines open-storage software with industry-standard hardware, enabling you to reduce your reliance on high-priced systems and save up to 90% on storage costs.
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Improve Server Configuration Control: Meet PCI Quickly and Without Added Staff
by Tripwire, Inc.
October 2009
- (Free Research) Read this case study to learn how Tripwire provided this subscription billing service company achieve broad PCI compliance and helped them become proactive in handling security and compliance issues.
(CASE STUDY)
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Achieving North American Electric Reliability Corporation (NERC) Cyber Security Standards
by Lumension
March 2009
- (Free Research) Learn about NERC compliance challenges and how to ensure audit-readiness by delivering end-to-end vulnerability management, endpoint protection and data protection solutions.
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Voice Architectures and Deployment Models
by Global Knowledge
December 2008
- (Free Research) Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components.
(WHITE PAPER)
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SharePoint Customization Best Practices
by Global Knowledge
December 2008
- (Free Research) This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional "out of the box" customization elements are available.
(WHITE PAPER)
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Process-driven Business Intelligence: Building Smarter Business Processes
by Information Builders
November 2006
- (Free Research) The concept of BAM revolved around the notion that data could be gathered at critical points and information produced that could give businesses the ability to make better decisions on a near-real-time basis.
(WHITE PAPER)
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Be Prepared! Leverage SAP PLM to Navigate Through Uncertain Times
by SAP America Inc
July 2009
- (Free Research) This webcast explores the business value of product lifecycle management (PLM) in an uncertain economy and explores SAP's approach to becoming more innovative, agile and efficient.
(WEBCAST)
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Get the Facts on Information Availability: How to Solve Downtime Challenges to Manufacturing and Supply Chain Operations
by Vision Solutions
January 2007
- (Free Research) This white paper explores how the power of an information availability solution can unlock the latent potential of your IT environment and deliver new value for your organization.
(WHITE PAPER)
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Sun Fire X4540 Server as Backup Server for Zmanda's Amanda Enterprise 2.6 Software
by Sun Microsystems, Inc.
November 2008
- (Free Research) This guide discusses how to quickly configure the Sun Fire X4540 server as a backup server for Amanda Enterprise Edition software.
(WHITE PAPER)
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What Is Formal Project Management and Who Needs It?
by Global Knowledge
August 2009
- (Free Research) This white paper will answer the question of whether or not these standards are necessary in project management by exploring what can happen in the absence of these regulations.
(WHITE PAPER)
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American Tire Distributors Successfully Faxes XMLP Documents via AventX
by STR Software
May 2009
- (Free Research) Read the sterling results ATD replaced their homegrown solution with the industry's gold standard ERP solution, Oracle's E- Business Suite, operating on the HP Unix Hardware.
(CASE STUDY)
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Augmenting the Value of ERP to Achieve the Perfect Plant
by Apriso Corporation
September 2008
- (Free Research) This paper reviews multiple compelling issues of establishing and maintaining connectivity to manufacturing operations to achieve the Perfect Plant through an existing ERP system.
(WHITE PAPER)
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Oracle SOA Suite - Oracle BPEL Process Manager
by Oracle Corporation
July 2006
- (Free Research) The true value of SOA is unlocked when services are leveraged for process orchestration to deliver automation of business processes. Industry's leading process orchestration engine, the Oracle BPEL Process Manager supports a 100% standard approach to orchestrating systems and services into end-to-end process flows.
(WHITE PAPER)
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Deliver Application Integration Projects in Days
by Cast Iron Systems
February 2009
- (Free Research) This white paper details the Cast Iron Integration Solution, which dramatically simplifies application integration today. As a purpose-built solution designed exclusively for application integration, it eliminates complexity from an integration problem and enables companies to implement projects in days, rather than weeks or months.
(WHITE PAPER)
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N-central 6.7: Network and Systems Management Software -
Free for One Year!
by N-able Technologies
August 2009
- (Free Research) N-central FREE for one year. Add the #1-rated Network and Systems Management Software to your business for FREE. No charge. No strings. No worries. N-able Technologies is offering you a free one-year subscription to our #1-rated N-central network and systems management software.
(TRIAL SOFTWARE)
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Download Citrix NetScaler VPX Express for Free!
by Citrix
October 2009
- (Free Research) Now you can get the ultimate Web app delivery solution in a flexible, dynamic and cost effective virtual appliance with Citrix® NetScaler® VPX. Simply download the NetScaler VPX Express edition, then deploy it across your existing infrastructure - anywhere, anytime, anyhow you need it.
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Be Prepared! Leverage SAP PLM to Navigate Through Uncertain Times - Podcast
by SAP America Inc
July 2009
- (Free Research) This podcast explores the business value of product lifecycle management (PLM) in an uncertain economy and explores SAP's approach to becoming more innovative, agile and efficient.
(PODCAST)
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Data Modeling Tools Compared: Embarcadero ER/Studio v. CA Erwin
by Embarcadero Technologies, Inc.
November 2009
- (Free Research) In this podcast, learn how two leading data modeling tools compare and how utilizing advanced data modeling improves productivity, standards compliance and knowledge sharing.
(PODCAST)
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Tame the Beast: Reduce the Complexity of IT Risk and Compliance
by OpenPages, Inc.
December 2009
- (Free Research) Join us for a discussion with Tommy Thompson, IT Security and Compliance Coordinator at Williams Company and Bob Shapiro, Principal Business Analyst at OpenPages, in which we will uncover strategies for implementing a more effective IT risk and compliance management program.
(WEBCAST)
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Presentation Transcript: Don't Fight Your Data Modeling Tool - Migrate from CA ERwin to Embarcadero ER/ Studio
by Embarcadero Technologies, Inc.
July 2009
- (Free Research) This presentation transcript compares two leading data modeling tools and demonstrates how advanced data modeling improves productivity, standards compliance and knowledge sharing.
(PRESENTATION TRANSCRIPT)
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Don't Fight Your Data Modeling Tool: Migrate from CA Erwin to Embarcadero ER/Studio
by Embarcadero Technologies, Inc.
November 2009
- (Free Research) In this webcast, learn how two leading data modeling tools compare and how utilizing advanced data modeling improves productivity, standards compliance and knowledge sharing.
(WEBCAST)
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Client Systems Management - Take Control of your Environment
by Dell, Inc. and Intel
August 2009
- (Free Research) Dell simplifies systems management. Dell's approach delivers systems management solutions that integrate and interoperate to help ease deployment, speed problem resolution, and enable you to manage smarter.
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