Call Center Measurement Tools Software - IT Management Guide Results for Call Center Measurement Tools Software (Page 3)
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VKernel SnapshotMyVM - Document Your Virtual Data Center in Minutes FREE!
by VKernel
July 08, 2009
- (Free Research) In a dynamic virtual environment where things are constantly changing, your VM documentation efforts become out-of-date as soon as you begin the time-consuming process.
(TRIAL SOFTWARE)
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Cisco IP Phone Features
by Global Knowledge
February 10, 2009
- (Free Research) This paper explains various features (Softkeys) available to the phone while in a call state.
(WHITE PAPER)
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Data Center Automation - Facing the Air of Change
by Wipro Technologies
June 12, 2009
- (Free Research) Many IT organizations still perform a majority of Data Center administration tasks manually. Today, manual techniques are obsolete as Information Technology is required to manage complex multivendor infrastructures cost-effectively. There is one way to meet this challenge and that is Automation.
(WHITE PAPER)
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Expert Tips for Effective Virtual Systems Management
by BMC Software, Inc
July 01, 2009
- (Free Research) In this E-Guide, brought to you by SearchServerVirtualization.com and BMC, you will discover expert tips for effective virtual systems management. Explore the top five target areas essential for improved virtual performance and availability management.
(E-LEARNING TUTORIAL)
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Webcast: Turning Virtual Sprawl Into a Good Thing
by Hewlett-Packard Company
December 10, 2009
- (Free Research) Many organizations lack visibility into the physical and virtual infrastructure in their data center, preventing them from achieving effective infrastructure management. This webcast explores how dependency mapping addresses this issue by enabling you to track and control configurations, model and test proposed changes and execute failure analysis.
(WEBCAST)
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Reduce CPU Usage with 'SMART' SQL
by BMC Software, Inc
November 30, 2009
- (Free Research) This paper discusses how and why to design SQL that will reduce the number of times calls are made to DB2. We'll look at how to write SMART applications rather than writing applications that act like generic I/O modules to DB2, properly tune SMART SQL, and how to exploit SQL and application features in DB2 on z/OS version 8 and 9.
(WHITE PAPER)
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Podcast- Picking the Right Thin Client
by Pano Logic, Inc
November 20, 2009
- (Free Research) This podcast, featuring Brian Madden and Gabe Knuth, provides expert advice to help you select the right thin client for your environment. Learn which features are important and how to manage thin clients effectively.
(PODCAST)
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Managing the Amazon Elastic Compute Cloud with CA
by CA
October 30, 2009
- (Free Research) Read this paper to learn how innovative management solutions from CA add comprehensive support for Amazon EC2 with real-time automation, application performance, service, and database management.
(WHITE PAPER)
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CA ARCserve® Backup r12.5 ROI Calculator
by CA
November 20, 2009
- (Free Research) CA ARCserve Backup unites innovative data deduplication technology, powerful storage resource management (SRM) reporting and robust security measures. Use this ROI calculator to find out how much your organization can save with ARCserve.
(ASSESSMENT TOOL)
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Sawmill 8 - Web Log Analysis Tool
by Flowerfire, Inc.
May 19, 2009
- (Free Research) Sawmill is a powerful hierarchical log analysis tool that runs on every major platform and operating system.
(TRIAL SOFTWARE)
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Total Cost of Ownership (TCO) of Dell, HP, and IBM Blade Solutions
by Dell, Inc. and Intel
October 2008
- (Free Research) This white paper examines the TCO of this blade solution at acquisition and at 1, 3, and 5 years. TCO includes hardware, support, management software, IO virtualization, power, cooling, network ports, and data center space.
(WHITE PAPER)
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Stop Wasting Energy! Tips for Cutting Power Draws from PC Networks to Data Centers
by PC Connection in partnership with Intel
September 2009
- (Free Research) Join this Webcast, presented by PC Connection, featuring guest speakers Doug Washburn, Forrester Research Analyst, and co-presenter John Skinner, Intel’s Director of Marketing, Eco-Technology, as they discuss the scope of energy-efficient computing, and how new incentives can be leveraged to accelerate the ROI of your technology investments.
(WEBCAST)
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Applying Knowledge Management to Project Management
by Global Knowledge
June 2009
- (Free Research) There is a growing, interdisciplinary field known as knowledge management that is dedicated to how we acquire, organize, manage, share, and utilize knowledge and information. This white paper will discuss what knowledge management is, why it is important, and how you can apply knowledge management to project management.
(WHITE PAPER)
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PortalGuard: Strengthening Authentication to Adapt to Changing Circumstances™
by PistolStar, Inc.
August 2009
- (Free Research) PortalGuard is a password authentication and security solution that allows end-users to authenticate and manage a portal password directly from a Web browser, while providing administrators with functionality to meet or exceed their security objectives.
(PRODUCT OVERVIEW)
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Dell and Microsoft Windows Server 2008 Server Virtualization and Management
by Dell and Microsoft
December 2008
- (Free Research) With the introduction of Microsoft Hyper-V as part of Windows Server 2008, and Microsoft System Center Virtual Machine Manager, you can now take advantage of a powerful new set of tools to help simplify infrastructure management.
(WHITE PAPER)
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Virtual Desktops and the Pano System
by Pano Logic, Inc
November 2009
- (Free Research) Pano Logic® is the first company to offer a complete, purpose-built solution for virtual desktops combining a unique zero-client endpoint device with centralized tools designed specifically for the tasks of deployment and managing virtual desktops.
(WHITE PAPER)
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eGuide: Data Center Efficiency in 2009
by Hewlett-Packard Company
March 2009
- (Free Research) In this HP-sponsored E-guide, learn how virtualization and open source systems management tools better enable a data center to weather tight economic times. Discover why it is critical to scale back data center energy use to limit long-term capital expenditure.
(EGUIDE)
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Intel IT Technology Center
by Intel
November 2009
- (Free Research) The resources compiled here explore ways your organization can work to achieve high performance computing. Read more about boosting server performance, how you can power desktops, increasing mobility and securing client systems. These tools will provide you with information to help your organization deliver the best overall performance. Period.
(MICROSITE)
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Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint
by IBM
December 2008
- (Free Research) This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?
(WHITE PAPER)
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Increase Customer Satisfaction and Optimize Business Performance by Improving Your Fax System
by Esker Inc.
November 2009
- (Free Research) The paper will discuss key factors to consider with regard to fax technology, the impact of your faxing system on business processes, product selection and project execution. This paper advises an approach centered around choosing a vendor who is still paying close attention to fax communication as it relates to business processes.
(WHITE PAPER)
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Realizing the Promise of Storage Virtualization: Where Does Storage and Data Virtualization Live?
by Forsythe
November 2009
- (Free Research) This whitepaper will discuss how the push for continued virtualization and the "cloud"- along with a consolidated view that manages the infrastructure - is quickly becoming a reality due to market and end-user demand. You'll also learn what questions to ask yourself to assist in creating an organizational strategy for the best management approach.
(WHITE PAPER)
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Selling to the C-Level: How to Convince Company Leaders to Buy
by ZoomInfo
November 2009
- (Free Research) This paper examines how to conduct successful C-level sales calls and the psychological strategies and linguistic tactics that help you convince company leaders to buy. Read on to learn the five steps for conducting the successful C-level sales call.
(WHITE PAPER)
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eBook: Capacity Planning Eases Path to Virtualization
by SearchCIO.com
December 2008
- (Free Research) Virtualizing any aspect of your data center changes the game for compliance and e-discovery.
(WHITE PAPER)
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Systems Management Considerations for Hardware and Software Refresh
by Dell and Symantec
October 2009
- (Free Research) In this videocast, learn how to best approach a hardware and software refresh. Gain insight into key systems management considerations for a desktop and server upgrade including costs, security and compliance.
(VIDEO)
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Presentation Transcript: Stop Wasting Energy! Tips for Cutting Power Draws from PC Networks to Data Centers
by PC Connection in partnership with Intel
October 2009
- (Free Research) Read this transcript featuring guest speakers Doug Washburn, Forrester Research Analyst, and co-presenter John Skinner, Intel's Director of Marketing, Eco-Technology, as they discuss the scope of energy-efficient computing, and how new incentives can be leveraged to accelerate the ROI of your technology investments
(PRESENTATION TRANSCRIPT)
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