Call Center Management System Software - IT Management Guide Results for Call Center Management System Software (Page 20)
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Optimize Customer Experience to Achieve Competitive Advantage
by Wipro Technologies
October 21, 2009
- (Free Research) Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area.
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Lowering the Total Cost of Ownership (TCO) of PC's with Citrix XenDesktop
by Citrix
October 06, 2009
- (Free Research) If you're thinking about a move to virtual desktops, then XenDesktop offers you the best in efficiency, security, and flexibility. Watch this informative video to learn more about this exciting technology.
(PRODUCT OVERVIEW)
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A Technical Overview of the Sun Oracle Exadata Storage Server and Database Machine
by Oracle Corporation
September 25, 2009
- (Free Research) This white paper examines how the Sun Oracle Exadata Storage Server allows companies to accelerate database performance, handle change and growth in scalable and incremental steps, and deliver mission-critical data availability and protection.
(WHITE PAPER)
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Mosaic Technology trims sales cycle by up to 50% and converts 20% of leads into sales with Dell PartnerDirect program
by Dell, Inc. and Intel
May 01, 2009
- (Free Research) Mosaic Technology sought to partner with a larger company to obtain sales, marketing and technical support, thereby extending its reach into the server and storage virtualization market.
(CASE STUDY)
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Top IT Security Threats: How to Protect Your Users from Increasingly Sophisticated Attacks
by PhoneFactor, Inc.
September 10, 2009
- (Free Research) This webcast explores the top security threats that users face, including phishing, malware, and man-in-the-middle attacks. Discover how out of band, two-factor authentication protects proprietary corporate and customer data. Also learn about a phone-based service that leverages an out-of-band phone call as a second factor of authentication.
(WEBCAST)
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Rethink Endpoint Security to Revolutionize Enterprise Protection
by Trend Micro, Inc.
March 02, 2009
- (Free Research) With OfficeScan 10, Trend Micro introduces a revolutionary new way to defeat the volume of today's threats. This white paper describes this new technology and how it provides more effective protection for enterprise endpoints while reducing management complexity for administrators and resource utilization for end users.
(WHITE PAPER)
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More Accurate Inventory Control Delivers Better Customer Service: Virco Case Study
by CDC Global Services - Catalyst
September 17, 2009
- (Free Research) In this case study you will learn how Virco turned to Catalyst, to improve its efficiency and lower costs related to warehouse activities. Catalyst is a warehouse management system that works with current SAP foundations and provides accurate inventory control to eliminate stock-outs, without negatively impacting customer service.
(CASE STUDY)
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Create a Smarter Storage Strategy
by F5 Networks, Inc.
September 10, 2009
- (Free Research) This whitepaper explains how building a smarter storage infrastructure based on the business value of data can enable you to address your data storage requirements efficiently and at the lowest cost.
(WHITE PAPER)
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Overcoming problems with RAID
by Dell, Inc. and Intel
August 27, 2009
- (Free Research) In this expert webcast, learn how to recognize and deal with common RAID issues in storage arrays.
(WEBCAST)
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vSphere: New Features and Benefits
by Global Knowledge
May 01, 2009
- (Free Research) vSphere, VMware's latest release, adds approximately 150 new features to its previous VI3 product! The purpose of this white paper is to highlight the most notable of these features and to discuss the benefits they offer your organization's IT infrastructure.
(WHITE PAPER)
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Using VMware Infrastructure 3 with 3PAR Utility Storage in Datacenter Deployments
by 3PAR
October 01, 2006
- (Free Research) This paper discusses the complementary benefits of combining features of VMware and 3PAR technologies to gain increased performance and avoid the cost of over-provisioning servers and storage in an IT infrastructure.
(WHITE PAPER)
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Storage Systems & Storage Management Track: New Developments in Scale-out vs. Scale-up Data Storage
by 3PAR
August 01, 2009
- (Free Research) In this presentation transcript, Brian Greenberg, President and CEO, General System Dynamics, explores the distinctions between scale-out and scale-up systems, major use cases for this technology and an assessment of new scale-out/clustered storage systems from major vendors.
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Storage Systems & Storage Management Track: The Truth about Virtualizing Storage
by 3PAR
August 01, 2009
- (Free Research) In this presentation transcript, Marc Staimer, Founder and CDS, Dragon Slayer Consulting, will explain the practical benefits of storage virtualization, including how to assess your environment to determine the cost-effectiveness of virtualization.
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Storage Systems & Storage Management Track: Right-sizing Primary Data
by 3PAR
August 01, 2009
- (Free Research) Most companies allow far too much data to reside on expensive primary storage. In this presentation transcript, Anne Skamarock Research Director, FOCUS, discusses the most effective methods for reducing and managing the data footprint on primary storage -- including tools and techniques.
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11 Questions Every CIO Should Ask Their IT Manager
by Red Hat
June 10, 2009
- (Free Research) What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on 11 questions every CIO should ask their IT manager, and how Red Hat open source solutions can help.
(WHITE PAPER)
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FACTS ADMIN - Advanced Technologies for Expert Health Claims Management
by Ebix Health, Inc.
January 2004
- (Free Research) FACTS ADMIN is a fully automated, real-time policy administration system - with support for membership enrollment and eligibility management, premium administration, accounts payable, and administration of broker commissions.
(ARTICLE)
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Taking Control: Consolidation Can Help You Take Control of the Server Room
by CDW Corporation
September 2009
- (Free Research) Server sprawl creates a serious financial and efficiency leak at many organizations. Consolidation can help ease management requirements and reduce costs. Read this whitepaper to learn how to take control of server sprawl with a server consolidation solution.
(WHITE PAPER)
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How to sell business continuity to management in tough times
by CDW Corporation
August 2008
- (Free Research) Although more companies than ever have continuity plans, an AT&T study discovered that a high percentage of those plans are outdated. If your company is one of those with an outdated plan or no plan, here are some things that might help them understand the importance of good continuity planning.
(WHITE PAPER)
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Managing Third-Party Compliance
by Embarcadero Technologies, Inc.
September 2009
- (Free Research) In this podcast featuring best-selling author, Len Silverston, learn how to implement universal patterns for data modeling to meet changing information compliance regulations. Gain insight into various modeling options to meet your organization's needs. Discover how to improve quality and reduce management costs by re-using patterns.
(PODCAST)
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VKernel SearchMyVM - Find Information Fast, Save Time
by VKernel
July 2009
- (Free Research) As your virtual infrastructure continues to grow in scope and complexity, just finding basic information starts to become a monumental task.
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Expert Tips for Virtual Infrastructure Management and Performance
by VKernel
May 2009
- (Free Research) Gain insight into the top 10 best practices for improving virtual machine performance, and explore a unique online virtualization community. Discover the ten essential virtual management tools, as well as what to consider when making a purchase decision.
(E-LEARNING TUTORIAL)
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Simple Deduplication Podcast
by Data Domain
September 2009
- (Free Research) Data deduplication is rapidly becoming a core fundamental of any storage system, and the implications go far beyond backup applications. Take this opportunity to learn the key differences between deduplication technologies available today.
(PODCAST)
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The Importance of Operational Simplicity in Selecting D2D Data Protection Solutions
by Data Domain
May 2007
- (Free Research) Understanding and measuring an offering’s operational simplicity is crucial criteria for selecting a D2D solution. As we at Taneja Group will explore in this brief, we believe that Data Domain has delivered an offering that personifies this notion of operational simplicity.
(ANALYST REPORT)
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Presentation Transcript: How to Consolidate and Simplify Backup and Recovery for Your VMware Environment
by Data Domain
September 2009
- (Free Research) In this presentation transcript, you will hear from industry leaders VMware and Data Domain, and we will discuss compelling solutions for today's data protection and DR challenges for these virtualised server environments.
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The State of Deduplication in Fortune 1000 Companies
by Data Domain
February 2009
- (Free Research) This TIP research paper delivers findings from over 245 in-depth interviews with Storage professionals at large enterprises, most of them among the Fortune 1000. Read on to learn about the top Storage team challenges and initiatives, current state of deduplication environments and solutions, and much more.
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