Call Center Management System Software - IT Management Guide Results for Call Center Management System Software (Page 20)
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Blue Coat Application Delivery Network Infrastructure
by Blue Coat
May 14, 2009
- (Free Research) IT organizations like yours are under pressure to deliver fast and responsive applications to users wherever they are. But you also have to protect data, systems and applications from malicious threats to ensure all your users can confidently transact business across your distributed network.
(DATA SHEET)
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Podcast: How to Virtualize your Servers
by IBM
October 02, 2009
- (Free Research) Virtualization has become one of the latest trends in helping to drive efficiencies in the data center -- from management to energy costs, server virtualization may be able to help you optimize your IT environment. Listen to Tom Ready, IBM vice president as he describes the latest trends and benefits of server virtualization.
(PODCAST)
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Edison Group, Comparative Management Costs Study: Oracle Database 11g vs. IBM DB2 Enterprise 9.5
by Oracle Corporation
January 01, 2009
- (Free Research) A recent study conducted by the Edison Group, shows how Oracle Database extends the lead over IBM DB2 9.5 for database manageability. In the whitepaper, Edison reveals how Oracle Database saves 40% in time for day-to-day administrative functions and 43% in database management costs over IBM DB2 9.5.
(WHITE PAPER)
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T2 Server Virtualization Case Study
by Microsoft
September 17, 2009
- (Free Research) T2 Systems offers a unified, hosted solution for parking management—a unique offering for the industry. Watch this webcast for more information.
(WEBCAST)
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Presentation Transcript: Offering the Cloud to your Clients
by Google Apps Authorized Reseller Program
October 09, 2009
- (Free Research) In this presentation transcript of the "Offering the Clouds to Your Clients" webcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients.
(PRESENTATION TRANSCRIPT)
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Implementing Best Practices: The Dell Management Console and ITIL
by Dell and Symantec
March 01, 2009
- (Free Research) The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.
(WHITE PAPER)
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Webcast: New Economics of Mid-Market Computing -- Sun Fire Systems based on Intel® Xeon® processor 5500 series
by Sun Microsystems, Inc. and Intel Corporation
September 17, 2009
- (Free Research) This webcast examines how upgrading your system with new Sun Fire servers can actually save you money.
(WEBCAST)
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FalconStor Customer, Chris Watkis from Grey Healthcare Group, wins Best Practices in Storage Award
by FalconStor Software
March 31, 2009
- (Free Research) Chris Watkis, IT Director of Grey Healthcare Group wins the Best Practices in Storage Award at the 2008 Tech Forum Conference. Grey Healthcare Group, one of the world's top five healthcare communications companies, leverages FalconStor VTL with Deduplication to improve backup and recovery performance, optimize their storage environment, and..
(VIDEO)
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Solving the Mysteries of Subnetting
by Global Knowledge
October 2008
- (Free Research) Subnetting is a complicated topic that has confused students for a very long time, however, subnetting is an important topic for many different certifications with various vendors, including Cisco.
(WHITE PAPER)
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ITIL® v3: What It Is and Why You Should Care
by Global Knowledge
October 2008
- (Free Research) This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started.
(WHITE PAPER)
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ITIL®,the CMS and You
by BMC Software, Inc
August 2009
- (Free Research) This white paper describes the CMS (configuration management system) as emphasized in ITIL V3, and explores how it differs from a CMDB. Further, it shows how a CMS increases your ability to make better IT decisions that impact business agility, productivity, and quality of service.
(WHITE PAPER)
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Workload Automation in 2 Minutes
by BMC Software, Inc
July 2009
- (Free Research) Running multiple, disparate job scheduling solutions can cost your company a lot of unneeded expense. See how BMC CONTROL-M gives you a single point of control for all your jobs, across all platforms and applications. Watch a 2-minute overview of BMC CONTROL-M and make the switch to enterprise workload automation.
(WEBCAST)
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SharePoint E-Zine Vol.2: Practical IT Strategies for Enterprise Collaboration
by SearchWinIT
September 2008
- (Free Research) This eZine explains planning global enterprise SharePoint deployments, creating custom global search scopes in SharePoint and top tips for harnessing Microsoft SharePoint governance.
(EZINE)
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Solution Brief: Top 5 Myths on WAN Optimization
by Blue Coat
January 2007
- (Free Research) A misunderstanding of the problem within your network can lead to unneeded and costly IT investments, not to mention downtime, data loss, and resource waste. This paper examines five common WAN misperceptions and how to better address them.
(WHITE PAPER)
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Populating a Data Quality Scorecard with Relevant Metrics
by DataFlux Corporation
June 2008
- (Free Research) Too often, data governance teams rely on existing measurements as the metrics used to populate a data quality scorecard. But without a defined understanding of the relationship between specific measurement scores and the business's success criteria..
(WHITE PAPER)
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Desktop Virtualization: Overcoming Five Real-World Challenges
by Citrix
January 2009
- (Free Research) This paper explores the most significant hurdles any desktop virtualization program needs to overcome. Staying focused on the ultimate goal--delivering core applications effectively to users--helps clarify the issues involved in desktop virtualization deployment.
(WHITE PAPER)
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Migrate from a Proprietary Server Architecture? - Open Systems Provide Way to Exit Money Pit
by Dell, Inc. and Intel
May 2009
- (Free Research) In this down economy, now is the time to examine the total cost of ownership (TCO) of your proprietary server infrastructure and migrate to a more cost-effective open systems platform designed for tomorrow. If this hits home for you, please read on.
(ANALYST REPORT)
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Reducing Time and Staff Required to Meet Customer Service Level Requirements for Security and Compliance
by Shavlik Technologies
July 2009
- (Free Research) As ORCS introduced Windows Server 2008 into the network, they sought new ways to improve efficiency. The need for an improved patch management system, combined with the requirements for PCI compliance, presented a dual challenge that they hoped they could address with a single technology solution. And they did. Read this case study to learn how.
(CASE STUDY)
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Performance First: Performance-based Network Management Keeps Organizations Functioning at Optimum Levels
by NetQoS, Inc.
October 2009
- (Free Research) In this whitepaper, you will learn about the current shift in focus from network availability to application performance and how a new management model, what NetQoS calls Performance First™, will empower you to advance to the next level in managing your network for application performance.
(WHITE PAPER)
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Top IT Security Threats: How to Protect Your Users from Increasingly Sophisticated Attacks
by PhoneFactor, Inc.
September 2009
- (Free Research) This webcast explores the top security threats that users face, including phishing, malware, and man-in-the-middle attacks. Discover how out of band, two-factor authentication protects proprietary corporate and customer data. Also learn about a phone-based service that leverages an out-of-band phone call as a second factor of authentication.
(WEBCAST)
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