Call Center Management System Software - IT Management Guide Results for Call Center Management System Software (Page 5)
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Data Center Lifecycle Management with Sun™ Ops Center
by Sun Ops Center
September 29, 2009
- (Free Research) Sun Ops Center cuts through the complexity of today’s datacenters with single-pane-of-glass management. It is a single, comprehensive, end-to-end system management tool that integrates physical and virtual management across the hardware/software stack and the entire system lifecycle.
(WHITE PAPER)
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Increase Your Returns Using Event-Based Marketing
by Infor CRM
July 22, 2009
- (Free Research) Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.
(WHITE PAPER)
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Service Desk Consolidation Cuts Costs and Increases Service Quality
by BMC Software, Inc
June 15, 2009
- (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this whitepaper to discover the path to proper service desk consolidation and its many benefits.
(WHITE PAPER)
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Find Balance in Your Data Center
by CDW Corporation
September 08, 2009
- (Free Research) Virtualization has become a common solution to the problem of server sprawl. By using this technology to consolidate servers, many companies are using less floor space, cutting energy consumption, and simplifying management. But IT must translate these technological advantages into concrete improvements for the business. Read on to learn more.
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VKernel SnapshotMyVM - Document Your Virtual Data Center in Minutes FREE!
by VKernel
July 08, 2009
- (Free Research) In a dynamic virtual environment where things are constantly changing, your VM documentation efforts become out-of-date as soon as you begin the time-consuming process.
(TRIAL SOFTWARE)
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VKernel Chargeback - Automated Chargeback Solution
by VKernel
July 08, 2009
- (Free Research) Many organizations understand they need cost-visibility or a more formal chargeback process in order to further expand their virtual data centers. The challenge is where to begin and how to implement an automated solution.
(TRIAL SOFTWARE)
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Realizing the Promise of Storage Virtualization: Where Does Storage and Data Virtualization Live?
by Forsythe
November 20, 2009
- (Free Research) This whitepaper will discuss how the push for continued virtualization and the "cloud"- along with a consolidated view that manages the infrastructure - is quickly becoming a reality due to market and end-user demand. You'll also learn what questions to ask yourself to assist in creating an organizational strategy for the best management approach.
(WHITE PAPER)
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VKernel Capacity Analyzer
by VKernel
January 09, 2009
- (Free Research) In a virtual server infrastructure where all resources are shared, optimal performance can only be achieved with an adequate amount of properly allocated resource capacity. Not allocating enough resources can cause critical bottlenecks - leading to performance problems and costly downtime events.
(TRIAL SOFTWARE)
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Leveraging Virtualisation for a Competitive Edge Improve Application Availability and Resource Provisioning
by Virtustream
November 11, 2009
- (Free Research) This paper will discuss the 5 areas of Virtualisation technology and introduce you to a virtualized framework solution from Virtustream that will not only provide the maximum ROI, but will address issues from a business perspective as well as an IT perspective, with a constant eye on the calculator for any business investment - your TCO.
(WHITE PAPER)
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Ensuring Success: Conesco chooses IBM servers with multi-core Intel Xeon processors to consolidate its data center and reduce costs
by CompuCom and IBM
November 18, 2009
- (Free Research) When Conseco IT management needed to consolidate their hundreds of different servers into a more streamlined hardware and software environment, they chose the IBM 3850 M2 server and the Intel Xeon processor 7300 series with four cores per processor. Read this paper and find out why.
(CASE STUDY)
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Highly Available Virtualization With Microsoft Hyper-V and System Center Virtual Machine Manager 2008
by Dell and Microsoft
December 11, 2008
- (Free Research) Combining Microsoft Hyper-V technology with SCVMM 2008 on Dell platforms can help organizations create highly available virtualized systems while offering simplified management, dynamic performance, and reduced costs.
(ARTICLE)
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Three Steps to Improving Server Virtualization ROI with everRun
by Marathon Technologies
September 18, 2009
- (Free Research) Server virtualization offers a tremendous opportunity for cost savings in the data center. This paper will give three steps you can take to dramatically improve your cost savings from server virtualization as well as show how companies are using Marathon's everRun software to implement those steps.
(WHITE PAPER)
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Top 10 Most Overlooked Causes of Trouble in a Cisco Network
by Global Knowledge
November 05, 2009
- (Free Research) This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide.
(WHITE PAPER)
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Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment
by NTR Global
October 29, 2009
- (Free Research) Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.
(WHITE PAPER)
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eBook: Capacity Planning Eases Path to Virtualization
by SearchCIO.com
December 10, 2008
- (Free Research) Virtualizing any aspect of your data center changes the game for compliance and e-discovery.
(WHITE PAPER)
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Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint
by IBM
December 31, 2008
- (Free Research) This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?
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Oracle Grid Computing Achieved: Service-oriented HP Adaptive Infrastructure offerings for Oracle Grid Computing and Service Oriented Architecture (SOA)
by Hewlett Packard Company and Intel
November 07, 2007
- (Free Research) Oracle's vision of the next-generation data center is the Oracle Grid Computing architecture, which provides the software building blocks for creating a service-oriented, shared-resource environment. Read this paper to discover more of what Oracle has to offer.
(WHITE PAPER)
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Mobility Management the ITIL and ITSM Way: An Enterprise BlackBerry, iPhone (and Beyond) Imperative
by BoxTone
October 08, 2009
- (Free Research) In this Handbook, you'll learn how Mobile User Management has emerged as the most effective application of ITSM leveraging ITIL to support mobile user connectivity and mobile application access.
(WHITE PAPER)
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Priceline.com Capitalizes on Lean Economic Times
by 3PAR
May 27, 2009
- (Free Research) Watch this videocast to learn how virtualization has been a major key to the success of everyone's favorite discount travel site as Priceline.com has continued to grow its competitive edge in the face of lean economic times.
(VIDEO)
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Delivering Identity Management Results in 30 Days
by Oracle Corporation
September 29, 2009
- (Free Research) Learn how organizations like yours are leveraging identity management solutions and designing implementations to accelerate their time to value and achieve their security, compliance and IT cost savings goals today.
(PODCAST)
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5 Best Practices for Smartphone Support: The Enterprise Guide to Smart Support for Smart Devices
by LogMeIn, Inc.
September 16, 2009
- (Free Research) This paper features real-world examples from US enterprises on how the benefits of keeping mobile devices functioning without interruption are felt on every level of business.
(WHITE PAPER)
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Legacy Tools: Not Built for Today's Helpdesk
by LogMeIn, Inc.
September 16, 2009
- (Free Research) This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.
(WHITE PAPER)
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Five Steps to Gaining Control and Managing Complexity in the Data Center through Service Automation
by BMC Software, Inc
June 15, 2009
- (Free Research) Automating your data center can improve operational efficiency and give you control over service quality, security, and business agility, while simultaneously reducing risk and costs. Learn how five simple steps can help you chart your course to automation and show you how to develop a deliberate and well-planned incremental approach.
(WHITE PAPER)
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Business Service Efficiency: The Key to Green IT and Profitability
by BMC Software, Inc
June 15, 2009
- (Free Research) Data center energy costs continue to take up a significant portion of IT budgets, and it seems that there is no end in sight. This paper addresses, in a unified and systemic way, many of the power consumption issues that IT has been grappling with in piecemeal fashion.
(WHITE PAPER)
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Do More with Less: Virtualizing the Desktop
by CDW Corporation
October 17, 2008
- (Free Research) Hailed by top analysts as a need-to-know technology and the future of enterprise computing, the benefits of desktop virtualization can be summed up in four words: Do more with less. This article will delve into the options, outcomes and business benefits that desktop virtualization can bring to your business.
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