Call Center Location - IT Management Guide Results for Call Center Location (Page 4)
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Branch Modernization
by Microsoft
June 01, 2009
- (Free Research) Your organization can reduce information technology (IT) costs, improve IT service levels, and enable new business scenarios by adopting best practices that will enable you to modernize your branch infrastructure. These best practices presented in this paper include virtualization, centralized management, and increased network efficiency.
(WHITE PAPER)
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IT Briefing: Managing the Mobile User -- Best Practices for Technology and People
by Orange Business Services
April 22, 2009
- (Free Research) The purpose of this IT Briefing is to help you overcome some of the common hurdles of mobile management and implement a mobile strategy that will put your company where it needs to be, a mobile strategy that will follow all the issues that relate to IT going forward.
(IT BRIEFING)
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Advancing Return on Investment Analysis for Government IT: A Public Value Framework
by SAP AG
January 23, 2009
- (Free Research) The range and complexity of government information technology (IT) investments makes assessing their returns a daunting prospect. This white paper presents a public ROI assessment framework that addresses the shortcomings in the available methods and models for assessing public returns.
(WHITE PAPER)
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Fundamentals of a Well-Built SAN
by Hewlett-Packard Company
August 12, 2009
- (Free Research) The purpose of this white paper is to describe the benefits of a clustered architecture in comparison with traditional controller-based architectures, and to discuss the technology that makes HP LeftHand SANs better by design.
(WHITE PAPER)
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Desperate Times Calls for Strategic Measures: Get the most out of your SAP ERP System
by Atos Origin
November 04, 2009
- (Free Research) In this paper a veteran SAP consultant argues why now is the perfect time implement a Business Process Lifecycle Management (BPLM) enabled ERP system.
(WHITE PAPER)
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Getting Exchange 2010 Archiving Right
by Symantec Corporation
November 02, 2009
- (Free Research) This paper is designed to help organizations understand some of the nuances separating Symantec's Enterprise Vault and Exchange 2010 e-mail management capabilities with a focus on "how they do it" rather than "what they call it." It also highlights archive-specific use cases so organizations focus on the problems and solutions.
(WHITE PAPER)
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Syberworks Learning Management System Product Suite
by SyberWorks, Inc.
March 01, 2008
- (Free Research) This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.
(WHITE PAPER)
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The Security Paradox: The First Global Study that Quantifies the Cost of Reactive Versus Proactive Security in a Midsize Organization
by McAfee, Inc.
September 07, 2009
- (Free Research) Medium organizations around the globe are increasingly concerned about cyberthreats, and the rising number of incidents shared publicly certainly justifies their worries. At the same time, most organizations have frozen or cut their IT security budgets. Threats up, budgets down. This is what we call the “security paradox.” Read on to learn more.
(WHITE PAPER)
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Continuous Innovation for Product and Service Leadership: An Approach Driven by Business Value
by SAP America Inc
October 21, 2009
- (Free Research) The need to keep product and service offerings fresh is not a new concept in business today, but the new approach is involving a network of business partners and even customers in their quest to innovate. This process is called "continuous product and service innovation."
(WHITE PAPER)
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Tips for Managing ERP Software Vendors during the Software Selection Process
by Panorama Consulting Group
November 03, 2009
- (Free Research) It is often said that desperate times call for desperate measures. In recent months, this is certainly the case for some ERP vendors. The good news, however, is that there are ways to manage ERP software vendors to ensure a fair, consistent, and unbiased selection process for your organization. Read on to learn what they are.
(ANALYST BRIEF)
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VUE Software: Insurance Commission & Incentive Compensation Management
by CSSI
VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.
(SOFTWARE PRODUCT)
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SEC Exam Survival Guide: Prepare in 12 Steps
by Advent Software, Inc
August 2008
- (Free Research) This Securities and Exchange Commission Exam Survival Guide provides you with the actions you can take to prepare for an SEC exam so that when the call comes, there is minimal stress and disruption to your firm.
(WHITE PAPER)
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HEALTHsuite® - Claims Processing Software
by RAM Technologies, Inc.
HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.
(ASP & SOFTWARE PRODUCT)
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How CIOs can drive growth, business flexibility and innovation in a flex-pon-sive* company
by IBM
April 2007
- (Free Research) This white paper is a study on the business value of service-oriented architecture (SOA). What they found was that those companies moving to what we would call the flex-pon-sive* world were seeing the results in flexibility from SOA.
(WHITE PAPER)
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The iPhone is Here to Stay: What’s an Enterprise to do About it?
by Sybase, Inc.
September 2009
- (Free Research) Read this brochure to learn how iAnywhere Mobile Office offers enhanced network security, data protection, device management, profile administration, cross-platform support, and deployment features all available through Apple’s App Store.
(BROCHURE)
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Increase Your Returns Using Event-Based Marketing
by Infor CRM
July 2009
- (Free Research) Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.
(WHITE PAPER)
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IT Excellence: Achieving Optimised Business Outcomes
by SAP AG
February 2007
- (Free Research) Information technology is ubiquitous in organizations, but what distinguishes top-notch IT from merely adequate IT? Read this article written by the Economist, to learn how leading companies enable IT to perform optimally.
(WHITE PAPER)
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Spend Analysis: Pulling Back the Cover on Savings
by SAP America Inc
October 2008
- (Free Research) As the key findings in this report will show, developing or enhancing a spend analysis program and closing process gaps to ensure tight linkage to the sourcing process are straightforward and practical ways to attain greater savings and deliver greater value in this period of uncertainty and strict budgets.
(ANALYST REPORT)
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BPM Technology Taxonomy: A Guided Tour to the Application of BPM
by SAP AG
March 2009
- (Free Research) This paper provides a survey of the practices and technology related to business process management (BPM). Basic concepts are explained, the transformational effect on the enterprise is examined, and the value that BPM can create is analyzed. The paper then presents a survey of the vast array of technology that is related to BPM.
(WHITE PAPER)
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CA ARCserve® Backup r12.5 ROI Calculator
by CA
November 2009
- (Free Research) CA ARCserve Backup unites innovative data deduplication technology, powerful storage resource management (SRM) reporting and robust security measures. Use this ROI calculator to find out how much your organization can save with ARCserve.
(ASSESSMENT TOOL)
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Routers are Dead; Long Live the Router
by Cisco Systems, Inc.
November 2009
- (Free Research) Get a firsthand look at the next-gen routers that will enable you to create a truly borderless network, while giving you the convenient, powerful network management features you crave in today’s resource-challenged IT environment.
(WEBCAST)
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Top Ten Problems Network Technicians Encounter
by Fluke Networks EMEA
February 2009
- (Free Research) This white paper discusses ten common problems encountered by network technicians today and their symptoms, causes, and resolutions.
(WHITE PAPER)
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Postgres Plus Training Classes For Developers
by EnterpriseDB Corporation
November 2009
- (Free Research) This data sheet gives a brief overview of the Postgres Plus training classes for developers by EnterpriseDB. Read this data sheet to learn how these training classes can improve your Postgres knowledge and enhance your professional growth.
(DATA SHEET)
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A Practitioner’s Guide to More Efficient Network Management
by Hewlett-Packard Company
September 2009
- (Free Research) Read this white paper to learn the four key initiatives for attacking network management inefficiency and how automation solutions from HP can help.
(WHITE PAPER)
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The New Data Imperative: Managing Real-Time Risk in Capital Markets
by Sybase, Inc.
September 2009
- (Free Research) The senior technology executives at Sybase have written a new book that analyzes how risk management systems built on 20th Century architectures failed which caused the worst financial crisis in decades. This paper condenses the key analysis and strategies of the book and explains how to rebuild and fortify them to prevent future crises.
(EBOOK)
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