Call Center Employee Manual - IT Management Guide Results for Call Center Employee Manual (Page 4)
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Reduce CPU Usage with 'SMART' SQL
by BMC Software, Inc
November 30, 2009
- (Free Research) This paper discusses how and why to design SQL that will reduce the number of times calls are made to DB2. We'll look at how to write SMART applications rather than writing applications that act like generic I/O modules to DB2, properly tune SMART SQL, and how to exploit SQL and application features in DB2 on z/OS version 8 and 9.
(WHITE PAPER)
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Staying in Control When Requirements Change: Learn Ways to Keep Schedules and Costs in Line
by IBM
October 30, 2009
- (Free Research) An effective change management process can help you better identify how alterations will affect cost and schedule so you can keep them in control. This paper will explore change management approaches and how you can use IBM Rational® solutions to manage changes to development, system and IT artifacts.
(WHITE PAPER)
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Desktop Authority 8.0 -
Free 30 day Trial!
by ScriptLogic Corporation
April 09, 2009
- (Free Research) A complete desktop management solution needs to be one that not only meets the standardization requirements of the computer, but simultaneously meets the personalized needs of the user. Desktop Authority 8 comprehensively manages the Windows desktop throughout the desktop lifecycle, reducing the total cost of desktop and application ownership.
(TRIAL SOFTWARE)
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Infor - ERP SyteLine
by Infor
September 2008
- (Free Research) Infor ERP SyteLine spans the business of manufacturing to align supply with demand and support the business and operational challenges of manufacturers. Download this demo to get a better understanding of how this software can benefit your company.
(DEMO)
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Bridging the Gap Between Change Activity and Change Management: Real Time Accountability and Change Prevention
by McAfee, Inc.
August 2009
- (Free Research) Check out this paper to learn about McAfee Change Control, an operational-friendly, low-touch and low overhead software that can be deployed on a wide range of hardware platforms. McAfee Change Control provides change control on servers, network devices (including switches, routers and firewalls), and databases.
(ARTICLE)
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Tame the Beast: Reduce the Complexity of IT Risk and Compliance
by OpenPages, Inc.
December 2009
- (Free Research) Join us for a discussion with Tommy Thompson, IT Security and Compliance Coordinator at Williams Company and Bob Shapiro, Principal Business Analyst at OpenPages, in which we will uncover strategies for implementing a more effective IT risk and compliance management program.
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Reducing Costs from Supplier Part Nonconformance Through Collaboration
by TAKE Supply Chain
November 2009
- (Free Research) This webcast discusses a new method for dealing with part nonconformance. Additionally, this webcast will present a demonstration of software that will was created to deal with part nonconformance that can reduce costs and save time for any organization.
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IBM Data Studio Administrator: Effective change management for dynamic application and database environments
by IBM
September 2009
- (Free Research) This solution brief explains the value of IBM® Data Studio Administrator. This powerful and flexible tool simplifies the process of identifying, analyzing and implementing database schema changes for IBM DB2® for Linux®, UNIX® and Microsoft Windows®.
(WHITE PAPER)
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Test Management Tools and Techniques
by Hewlett-Packard Company
August 2008
- (Free Research) This paper explores the challenges and rewards of test management and provides practical ways to help you implement an organized and structured testing process. It also discusses the benefits of HP Quality Center software.
(WHITE PAPER)
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Oracle eAM's Best Friend - Automated Work Order Attachment Printing
by STR Software
March 2009
- (Free Research) Check out this paper to learn how Oracle Enterprise Asset Management (eAM) successfully automates the printing of Oracle eAM documents such as work orders and accompanying attachments into company business processes.
(WHITE PAPER)
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Selling to the C-Level: How to Convince Company Leaders to Buy
by ZoomInfo
November 2009
- (Free Research) This paper examines how to conduct successful C-level sales calls and the psychological strategies and linguistic tactics that help you convince company leaders to buy. Read on to learn the five steps for conducting the successful C-level sales call.
(WHITE PAPER)
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Fact or Fiction: Enforcing Change Management and Configuration Management with Tools and Technologies
by SearchSecurity.com
October 2009
- (Free Research) This podcast educates information security and IT pros on the right tools and technologies to create a solid process that provides the data, insight and metrics you need to meet your compliance and business objectives.
(PODCAST)
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Desperate Times Call for Strategic Measures, Part II
by Atos Origin
November 2009
- (Free Research) This is a follow up to "Desperate Times Call for Strategic Measures" which argued that now is the time to consider an IT transformation project. This article will explore the viability and benefits of upgrading to SAP 6.0.
(WHITE PAPER)
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Virtual Desktop Management: Reducing Infrastructure Costs
by HP, Vmware and AMD
September 2009
- (Free Research) This webcast discusses ways to reduce costs and improve return on investment with desktop virtualization. Learn how implementing this technology enables you to reduce IT staff costs by more than 40 percent. Discover ways to reduce infrastructure expenses and total cost of ownership by more than 50 percent.
(WEBCAST)
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Streamlining the Collection of Shipping, Manufacturing and Warehouse Data with Gemini for SAP®
by TAKE Supply Chain
October 2009
- (Free Research) Read this paper to learn how Gemini for SAP®, from TAKE Supply Chain, allows manufacturing and distribution personnel to perform complex transactions and data entry. Read on to learn how streamlining the collection of shipping, manufacturing, and warehouse data can greatly reduce errors and increase visibility and profitability.
(WHITE PAPER)
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Aberdeen Report: Five-Step Mobility Management Plan for Lowering TCO per Mobile Employee, Reducing Risk and Increasing User Productivity
by BoxTone
October 2009
- (Free Research) This complimentary Aberdeen report details how best-in-class companies are using a 5-Step Mobility Management approach to take control of their burgeoning mobile infrastructures. A must read for IT executives looking to cut mobility TCO and support costs, reduce security risks and increase mobile user productivity.
(ANALYST REPORT)
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Case Study: Welch’s® Improves its Warehouse and Inventory Management Operations
by TAKE Supply Chain
October 2009
- (Free Research) Welch's selected the TAKE Supply Chain Gemini™ for OPM mobile software solution and Compliance Label Manager (CLM), a barcode and radio-frequency identification (RFID) label management solution to improve the speed, visibility, accuracy and control of extended manufacturing and distribution supply chains. Read on to learn more.
(CASE STUDY)
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Automating Invoice Processing and Approval Workflows
by ReadSoft
August 2009
- (Free Research) Document automation speeds up the accounts payable processes which can greatly add to a company's bottom line and result in better business processes and increased control. Read this white paper to learn how to automate the AP process and what kind of investments and benefits can be expected.
(WHITE PAPER)
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Effective Security with a Continuous Approach to ISO 27001 Compliance
by Tripwire, Inc.
July 2008
- (Free Research) In this white paper, learn how with Tripwire Enterprise, organizations can quickly achieve IT configuration integrity by proactively assessing how their current configurations measure up to specifications as given in ISO 27001.
(WHITE PAPER)
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100% Electronic AR Invoicing with SAP® Solutions
by Esker Inc.
October 2009
- (Free Research) This paper examines solutions, both traditional software and Software as a Service models, with a proven track record in helping companies make the transition to 100% electronic AR invoicing.
(WHITE PAPER)
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Improving Employee Productivity with Cisco® Unified Mobility
by Global Knowledge
August 2009
- (Free Research) This white paper will focus on discovering and implementing Cisco's Unified Mobility solutions so that we can give our mobile employees an easier, and yet, more robust way of communicating, no matter the wired or wireless network they are currently connected to.
(WHITE PAPER)
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LogRhythm and PCI Compliance
by LogRhythm, Inc.
September 2009
- (Free Research) LogRhythm has extensive experience in helping organizations improve their overall security and compliance posture while reducing costs. This paper illustrates and discusses the 6 domains of PCI DSS requirements as well as uses tables to outline how LogRhythm supports PCI compliance.
(WHITE PAPER)
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Sea Star Line, LLC: Clear Sailing for Inbound Document Workflow
by Esker Inc.
July 2009
- (Free Research) Read this case study to learn how Sea Star Line worked with Esker Professional Services to help implement Esker DeliveryWare as their solution and the benefits that resulted from Sea Stars decision to use Esker DeliveryWare, which includes better visibility, productivity, and time and cost savings.
(CASE STUDY)
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Whirlpool Corporation Selects Esker to Automate Document Processing
by Esker Inc.
February 2006
- (Free Research) Read this case study to learn why the world's leading appliance manufacturer selected Esker DeliveryWare as their enterprise standard solution for automated imaging, storage and document processing to and from SAP.
(CASE STUDY)
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Oracle Hyperion Capital Asset Planning
by Oracle Corporation
December 2008
- (Free Research) With Oracle Hyperion Capital Asset Planning your capital asset plans are an integral part of Oracle Hyperion Planning, allowing you to accurately assess the impact of capital decisions on overall expense plans. Read on to learn more.
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