Call Center Employee Manual - IT Management Guide Results for Call Center Employee Manual (Page 5)
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Oracle Hyperion Capital Asset Planning
by Oracle Corporation
December 01, 2008
- (Free Research) With Oracle Hyperion Capital Asset Planning your capital asset plans are an integral part of Oracle Hyperion Planning, allowing you to accurately assess the impact of capital decisions on overall expense plans. Read on to learn more.
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Culver Franchising Systems Improves Operations with Microsoft Business Intelligence Solution
by Microsoft
September 01, 2009
- (Free Research) This Case Study examines how Culver Franchising Systems turned to the RedPrairie-Microsoft Business Intelligence solution to make better decisions and improve store operations, while vastly reducing reporting time. With the RedPrairie-Microsoft solution in place, Culver now gets early warning of underperforming stores.
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Global Delivery: A Course to High Performance in a Multi-Polar World
by Accenture
February 18, 2009
- (Free Research) To fully exploit the opportunities offered by the multi-polar world, multinationals and public sector organizations must successfully create a global delivery strategy, and tap into specialized industry.
(WHITE PAPER)
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Recovery Manager for Exchange - Free Trial!
by ScriptLogic Corporation
April 10, 2009
- (Free Research) Have you ever had to recover an email regarding an ex-employee whose account and mailbox no longer exists? Has HR ever asked you to find all emails involving certain employees, topics or associated dates?
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Vyatta System Quick Start Guide
by Vyatta Inc.
February 22, 2009
- (Free Research) Vyatta delivers the features, performance, and reliability of an enterprise-class secure router with the added benefits of flexible deployment options, freedom to integrate applications, and the economic advantages of commodity hardware and components. Read this manual to learn more about the Vyatta system and how easy it is to try it out.
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Successfully Integrating Collaboration into the Workplace
by Orange Business Services
July 20, 2009
- (Free Research) Collaboration is one of the hottest topics in the workplace today as market and technology trends drive changes in how employees work together. This paper looks at those trends and suggests ways for information technology (IT) organizations to enable and support the changes that are affecting the way their employees work. Read on to learn more.
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Municipal Government with Limited IT Resources Uses Google Message Discovery to Archive Email and Protect Users From Offensive Spam
by Google
December 03, 2009
- (Free Research) The City of Monroe posted its employees' and elected officials' email addresses on its web site (without a spam filter) - to disastrous results. In this case study, you'll learn how Google Message Security solution immediately reduced the number of offensive and often pornographic, spam that reached the City's email servers by 95 percent.
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Leveraging Your Most Valued Asset: Knowledge
by Vivisimo, Inc.
December 15, 2009
- (Free Research) Why do most organizations continuously fail in utilizing knowledge? In this webcast, learn from case studies that illustrate how you can optimize the value of knowledge in your organization through improving e-discovery and data retention practices and eliminating wasteful and under-utilized tools.
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Enable Your Workforce with True Anytime, Anywhere Connectivity
by Dell, Inc.
December 01, 2008
- (Free Research) In August 2008, Qualcomm commissioned Forrester Consulting to evaluate the benefits that North American businesses have experienced as a result of providing notebook users with mobile broadband connectivity. In this paper you'll hear what IT and telecom/network decision-makers had to say.
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So You Have VOIP, Now What? Video-enabling Your IP Network
by TANDBERG
November 12, 2009
- (Free Research) IT executives no longer need to justify their use of Voice over IP—the technology works. It saves companies money, and it enables communication across global boundaries. As companies grow more global, and workers more virtual, employees must be able to communicate with co-workers, partners, customers and suppliers anytime, anywhere.
(WHITE PAPER)
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Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations
by Microsoft
April 14, 2008
- (Free Research) The goal of South African Tourism's global employees is to increase tourism to the nation to help enhance the nation's economy. To address this issue they utilized the research of a tier-one customer relationship management consultancy and selected Microsoft Dynamics™ CRM 4.0.
(CASE STUDY)
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Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution
by Microsoft
April 18, 2008
- (Free Research) Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics™ CRM because it best met the firm's usability, user..
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Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service
by Microsoft
June 05, 2008
- (Free Research) When the latest version of Microsoft Dynamics CRM became available, executives decided to upgrade to it. Now, Jones Lang LaSalle has a robust solution that easily and economically integrates into the company’s current systems and delivers functional and technical capabilities that support effective global operations.
(CASE STUDY)
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Microsoft Dynamics RoleTailored Business Productivity: "Software Designed for Your People"
by Microsoft
March 01, 2007
- (Free Research) By automating and streamlining financial, customer relationship and supply chain processes, Microsoft Dynamics brings together people, processes and technologies, increasing the productivity and effectiveness of the business, and helping drive business success. Explore the Microsoft Dynamics Customer Model and how it's reflected in this software.
(WHITE PAPER)
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Desperate Times Calls for Strategic Measures: Get the most out of your SAP ERP System
by Atos Origin
November 04, 2009
- (Free Research) In this paper a veteran SAP consultant argues why now is the perfect time implement a Business Process Lifecycle Management (BPLM) enabled ERP system.
(WHITE PAPER)
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Driving Operations through Better, Faster Decision Making
by SAP AG
October 30, 2009
- (Free Research) Software can't tell you how to beat the competition, but it can determine which products and services have the greatest profit margin, who are the most productive employees, or how many pairs of socks customers buy when they purchase particular styles of shoes. Having accurate, timely data takes the guesswork out of the decision-making process.
(WHITE PAPER)
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Fundamentals of a Well-Built SAN
by Hewlett-Packard Company
August 12, 2009
- (Free Research) The purpose of this white paper is to describe the benefits of a clustered architecture in comparison with traditional controller-based architectures, and to discuss the technology that makes HP LeftHand SANs better by design.
(WHITE PAPER)
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Business Case for Data Protection: Study of CEOs and other C-level Executives
by Ounce Labs, an IBM Company
July 15, 2009
- (Free Research) This study looks at what senior executives think about the value of corporate data protection efforts within their organizations. It is important for those individuals charged with managing a data protection program to understand how key decision makers in organizations perceive the importance of safeguarding sensitive and confidential information.
(ANALYST REPORT)
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Branch Modernization
by Microsoft
June 01, 2009
- (Free Research) Your organization can reduce information technology (IT) costs, improve IT service levels, and enable new business scenarios by adopting best practices that will enable you to modernize your branch infrastructure. These best practices presented in this paper include virtualization, centralized management, and increased network efficiency.
(WHITE PAPER)
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New Insider Threat Emerges in the New Economy
by Lumension
February 02, 2009
- (Free Research) Learn how employees and partners are engaging with IT assets and intellectual property.
(WHITE PAPER)
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Solutions Provider Improves Productivity with Flexible Implementation Methodology
by Microsoft
June 29, 2007
- (Free Research) Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers...
(CASE STUDY)
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Securing the Organization: Creating a Partnership between HR and Information Security
by ISC2
September 2008
- (Free Research) The goal of this white paper is to help Human Resource professionals understand the full scope of the growing information security profession and how it affects every aspect of an organization.
(WHITE PAPER)
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Leadership Training: Three Perspectives on Development Methods That Work
by SkillSoft Corporation
December 2008
- (Free Research) In this brief, three top HR and talent development experts from Continental Automotive Systems, Vail Resorts Management Company, and ArvinMeritor share their insights on leadership training, giving three perspectives on development methods that work.
(ANALYST BRIEF)
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VUE Software: Insurance Commission & Incentive Compensation Management
by CSSI
VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.
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Continuous Innovation for Product and Service Leadership: An Approach Driven by Business Value
by SAP America Inc
October 2009
- (Free Research) The need to keep product and service offerings fresh is not a new concept in business today, but the new approach is involving a network of business partners and even customers in their quest to innovate. This process is called "continuous product and service innovation."
(WHITE PAPER)
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