Call Center Data Monitor - IT Management Guide Results for Call Center Data Monitor (Page 3)
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Cisco IP Phone Features
by Global Knowledge
February 10, 2009
- (Free Research) This paper explains various features (Softkeys) available to the phone while in a call state.
(WHITE PAPER)
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Vkernel Case Study: Cybershift
by VKernel
December 02, 2009
- (Free Research) CyberShift needed visibility into actual resource utilization to continually identify, predict, and resolve memory and storage capacity bottlenecks. Learn how they used VKernel's Capacity Analyzer and Optimization Pack to achieve better monitoring, managing, and optimizing with its VMware infrastructure.
(CASE STUDY)
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A Unified Approach to Managing the Virtual Infrastructure
by Forsythe
November 23, 2009
- (Free Research) Managing the virtual infrastructure end-to-end is becoming more challenging as virtual environments continue to grow and more data center elements meld into the "cloud". This whitepaper will discuss the push for continued virtualization and the "cloud", and present you with questions that will help you create the best organizational strategy.
(WHITE PAPER)
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Consolidate Management Software and Reduce Cost
by IBM
July 27, 2009
- (Free Research) This webcast explores a phased approach to consolidating application management solutions, aligning IT infrastructure with business needs and reducing costs.
(WEBCAST)
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Podcast- Picking the Right Thin Client
by Pano Logic, Inc
November 20, 2009
- (Free Research) This podcast, featuring Brian Madden and Gabe Knuth, provides expert advice to help you select the right thin client for your environment. Learn which features are important and how to manage thin clients effectively.
(PODCAST)
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Managing the Amazon Elastic Compute Cloud with CA
by CA
October 30, 2009
- (Free Research) Read this paper to learn how innovative management solutions from CA add comprehensive support for Amazon EC2 with real-time automation, application performance, service, and database management.
(WHITE PAPER)
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Intel IT Technology Center
by Intel
November 12, 2009
- (Free Research) The resources compiled here explore ways your organization can work to achieve high performance computing. Read more about boosting server performance, how you can power desktops, increasing mobility and securing client systems. These tools will provide you with information to help your organization deliver the best overall performance. Period.
(MICROSITE)
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Seeding the Clouds: Key Infrastructure Elements of Cloud Computing
by IBM
February 24, 2009
- (Free Research) This paper describes a high-level cloud computing infrastructure services framework and the underlying technology enablers, such as virtualization, automation, self-service portal, monitoring and capacity planning. It also discusses examples of, and the value propositions for, certain data centers that have been built in this manner to date.
(WHITE PAPER)
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5 Steps to Reducing Downtime: Best Practices for Windows Server Application High Availability
by Marathon Technologies
September 28, 2009
- (Free Research) This white paper discusses five steps for protecting Windows Server applications from downtime, offering established best practices to reduce potential single points of failure and ensure rapid recovery or continued operations in the event of failure.
(WHITE PAPER)
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Systems Management Considerations for Server Virtualization
by Dell and Symantec
November 03, 2009
- (Free Research) This videocast explores the new virtualization tools available. Discover the management and monitoring risks of virtualization, and options for mitigating these risks. Learn how to leverage server virtualization to consolidate multiple servers and improve power, cooling and space efficiency.
(VIDEO)
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Cost Effective Security and Compliance with Oracle Database 11g Release 2
by Oracle Corporation
September 28, 2009
- (Free Research) With Oracle Database 11g powerful privileged user and multi-factor access control, data classification, and data masking, organizations can deploy reliable data security solutions that do not require any changes to existing applications, minimizing the costs associated with regulatory compliance and the deployment of strong internal controls.
(WHITE PAPER)
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Reshaping Your Endpoint Security Strategy
by Shavlik Technologies
July 20, 2009
- (Free Research) The business of managing and securing endpoints is in serious need of an overhaul. You can no longer count on antivirus and antispyware programs that were written for Windows 95 to defend against modern threats. Read this white paper to learn about solutions that take a new look at modern technology, modern threats, and modern business reality.
(WHITE PAPER)
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Getting Virtualization Right: Five Virtualization Rules Every Organization Must Know
by Hewlett-Packard Company
July 25, 2009
- (Free Research) HP has a long and proud tradition of partnering with technology leaders to help ensure success in both good economies and bad. This paper provides practical advice and insight into the rules these leaders followed to realize the full potential of virtualization.
(WHITE PAPER)
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Redefining the Economics of Running the Modern Data Center
by Eaton Corporation
September 16, 2009
- (Free Research) The cost of operating the data center is outpacing the cost of IT resources themselves. High-density equipment pressures power and cooling systems to the max. Learn of the new approaches and technologies that are redefining the economics of running the modern data center.
(WHITE PAPER)
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eBook: Best Practices for DB2 on z/OS Performance
by BMC Software, Inc
April 17, 2009
- (Free Research) This book contains general information about improving performance for DB2 on z/OS and specific information about how BMC products help improve performance.
(EBOOK)
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HEALTHsuite® - Claims Processing Software
by RAM Technologies, Inc.
HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.
(ASP & SOFTWARE PRODUCT)
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Datacenter Management Optimization with Microsoft System Center
by Microsoft
September 08, 2009
- (Free Research) System Center lowers the cost of delivering datacenter services through integrated, end-to-end management of physical and virtual environments, and supports the optimization of the datacenter in three primary ways. Each of these benefits, and the solutions that enable them, are discussed in this paper.
(WHITE PAPER)
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Managing the Dynamic Desktop with System Center Solutions
by Microsoft
September 08, 2009
- (Free Research) System Center desktop solutions help IT to reconcile competing demands of security with resource availability by streamlining the connection of any authorized user to any application, regardless of their location or connectivity, through a unified system that provides both secure access and the consistent, optimized performance your users expect.
(DATA SHEET)
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IT Automation: Going Beyond the Obvious to Find Real Cost Savings
by BMC Software, Inc
September 18, 2009
- (Free Research) Enterprise Management Associates® (EMA®) research shows 75% of CIOs are facing budget cuts. Most CIOs need to go beyond obvious cost reduction measures to address the largest single IT cost - staff. This whitepaper will discuss the ways that Workload automation can effect real cost savings.
(WHITE PAPER)
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How To Optimize Resource Utilization and Increase VM Densities on Your Existing Hardware
by VKernel
July 09, 2009
- (Free Research) View this VKernel webcast to learn how to best optimize resource utilization in your current ESX environment. During this 30 minute presentation, we'll discuss how capacity planning is different in an ESX environment, resource alignment, and many other aspects of capacity planning within your current environment.
(WEBCAST)
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VKernel Chargeback - Automated Chargeback Solution
by VKernel
July 08, 2009
- (Free Research) Many organizations understand they need cost-visibility or a more formal chargeback process in order to further expand their virtual data centers. The challenge is where to begin and how to implement an automated solution.
(TRIAL SOFTWARE)
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Reduce CPU Usage with 'SMART' SQL
by BMC Software, Inc
November 30, 2009
- (Free Research) This paper discusses how and why to design SQL that will reduce the number of times calls are made to DB2. We'll look at how to write SMART applications rather than writing applications that act like generic I/O modules to DB2, properly tune SMART SQL, and how to exploit SQL and application features in DB2 on z/OS version 8 and 9.
(WHITE PAPER)
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Selling to the C-Level: How to Convince Company Leaders to Buy
by ZoomInfo
November 09, 2009
- (Free Research) This paper examines how to conduct successful C-level sales calls and the psychological strategies and linguistic tactics that help you convince company leaders to buy. Read on to learn the five steps for conducting the successful C-level sales call.
(WHITE PAPER)
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Oracle Data Guard with Oracle Database 11g Release 2
by Oracle Corporation
September 25, 2009
- (Free Research) Read this white paper to learn about a unique data protection and recovery solution that provides the management, monitoring, and automation software to create synchronized standby databases that protect data from failures and other disasters.
(WHITE PAPER)
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Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint
by IBM
December 31, 2008
- (Free Research) This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?
(WHITE PAPER)
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