Call Center Benchmarks - IT Management Guide Results for Call Center Benchmarks (Page 20)
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Getting Started with LINQ to XML
by Global Knowledge
December 2008
- (Free Research) LINQ is an acronym which stands for Language Integrated Query. This new technology comes built into the .NET Framework 3.5 and can be used with any of the different languages that run under .NET. This paper serves as an introduction.
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Solving the Mysteries of Subnetting
by Global Knowledge
October 2008
- (Free Research) Subnetting is a complicated topic that has confused students for a very long time, however, subnetting is an important topic for many different certifications with various vendors, including Cisco.
(WHITE PAPER)
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ITIL®,the CMS and You
by BMC Software, Inc
August 2009
- (Free Research) This white paper describes the CMS (configuration management system) as emphasized in ITIL V3, and explores how it differs from a CMDB. Further, it shows how a CMS increases your ability to make better IT decisions that impact business agility, productivity, and quality of service.
(WHITE PAPER)
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CIO Decisions Ezine Volume 3
by CIO Decisions
October 2008
- (Free Research) In this issue we tackle service-oriented architecture and dive into how Software as a Service can drive flexibility and meet business needs. Also in this issue: MDM's strongest business case and how to navigate the compliance minefield.
(EZINE)
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Global Delivery: A Course to High Performance in a Multi-Polar World
by Accenture
February 2009
- (Free Research) To fully exploit the opportunities offered by the multi-polar world, multinationals and public sector organizations must successfully create a global delivery strategy, and tap into specialized industry.
(WHITE PAPER)
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SharePoint E-Zine Vol.2: Practical IT Strategies for Enterprise Collaboration
by SearchWinIT
September 2008
- (Free Research) This eZine explains planning global enterprise SharePoint deployments, creating custom global search scopes in SharePoint and top tips for harnessing Microsoft SharePoint governance.
(EZINE)
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Using VMware Infrastructure 3 with 3PAR Utility Storage in Datacenter Deployments
by 3PAR
October 2006
- (Free Research) This paper discusses the complementary benefits of combining features of VMware and 3PAR technologies to gain increased performance and avoid the cost of over-provisioning servers and storage in an IT infrastructure.
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Storage Systems & Storage Management Track: New Developments in Scale-out vs. Scale-up Data Storage
by 3PAR
August 2009
- (Free Research) In this presentation transcript, Brian Greenberg, President and CEO, General System Dynamics, explores the distinctions between scale-out and scale-up systems, major use cases for this technology and an assessment of new scale-out/clustered storage systems from major vendors.
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Storage Systems & Storage Management Track: The Truth about Virtualizing Storage
by 3PAR
August 2009
- (Free Research) In this presentation transcript, Marc Staimer, Founder and CDS, Dragon Slayer Consulting, will explain the practical benefits of storage virtualization, including how to assess your environment to determine the cost-effectiveness of virtualization.
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Storage Systems & Storage Management Track: Right-sizing Primary Data
by 3PAR
August 2009
- (Free Research) Most companies allow far too much data to reside on expensive primary storage. In this presentation transcript, Anne Skamarock Research Director, FOCUS, discusses the most effective methods for reducing and managing the data footprint on primary storage -- including tools and techniques.
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11 Questions Every CIO Should Ask Their IT Manager
by Red Hat
June 2009
- (Free Research) What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on 11 questions every CIO should ask their IT manager, and how Red Hat open source solutions can help.
(WHITE PAPER)
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FACTS ADMIN - Advanced Technologies for Expert Health Claims Management
by Ebix Health, Inc.
January 2004
- (Free Research) FACTS ADMIN is a fully automated, real-time policy administration system - with support for membership enrollment and eligibility management, premium administration, accounts payable, and administration of broker commissions.
(ARTICLE)
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Taking Control: Consolidation Can Help You Take Control of the Server Room
by CDW Corporation
September 2009
- (Free Research) Server sprawl creates a serious financial and efficiency leak at many organizations. Consolidation can help ease management requirements and reduce costs. Read this whitepaper to learn how to take control of server sprawl with a server consolidation solution.
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Step Up Your Strategy – Fine-Tune Use of Storage Availability Processes as a Part of a Business-Continuity Plan
by CDW Corporation
September 2009
- (Free Research) Business continuity (BC) and disaster recovery (DR) should be major components of any risk-management strategy. After all, no business wants to be caught unprepared for unforeseen events such as floods, fires, terrorist attacks, power outages or other disturbances. That's why planning and regularly testing BC and DR programs is essential.
(WHITE PAPER)
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How to sell business continuity to management in tough times
by CDW Corporation
August 2008
- (Free Research) Although more companies than ever have continuity plans, an AT&T study discovered that a high percentage of those plans are outdated. If your company is one of those with an outdated plan or no plan, here are some things that might help them understand the importance of good continuity planning.
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Managing Third-Party Compliance
by Embarcadero Technologies, Inc.
September 2009
- (Free Research) In this podcast featuring best-selling author, Len Silverston, learn how to implement universal patterns for data modeling to meet changing information compliance regulations. Gain insight into various modeling options to meet your organization's needs. Discover how to improve quality and reduce management costs by re-using patterns.
(PODCAST)
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FREE Software Download - VM Rightsizer
by VKernel
September 2009
- (Free Research) The VKernel VM Rightsizer is a simple tool for tuning your VMs with the right amount of resources (CPU, memory, and storage) to drive maximum VM densities without impacting performance.
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VKernel SearchMyVM - Find Information Fast, Save Time
by VKernel
July 2009
- (Free Research) As your virtual infrastructure continues to grow in scope and complexity, just finding basic information starts to become a monumental task.
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Expert Tips for Virtual Infrastructure Management and Performance
by VKernel
May 2009
- (Free Research) Gain insight into the top 10 best practices for improving virtual machine performance, and explore a unique online virtualization community. Discover the ten essential virtual management tools, as well as what to consider when making a purchase decision.
(E-LEARNING TUTORIAL)
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Discover Tableau: Fast Analytics + Visualization of your Data
by Tableau Software
February 2009
- (Free Research) Easy. Fast. Fun. Business intelligence software that makes you and your organization work smarter. No deployment. No waiting. Just incredible ROI. Start analyzing your data like never before.
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Simple Deduplication Podcast
by Data Domain
September 2009
- (Free Research) Data deduplication is rapidly becoming a core fundamental of any storage system, and the implications go far beyond backup applications. Take this opportunity to learn the key differences between deduplication technologies available today.
(PODCAST)
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The Importance of Operational Simplicity in Selecting D2D Data Protection Solutions
by Data Domain
May 2007
- (Free Research) Understanding and measuring an offering’s operational simplicity is crucial criteria for selecting a D2D solution. As we at Taneja Group will explore in this brief, we believe that Data Domain has delivered an offering that personifies this notion of operational simplicity.
(ANALYST REPORT)
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Presentation Transcript: How to Consolidate and Simplify Backup and Recovery for Your VMware Environment
by Data Domain
September 2009
- (Free Research) In this presentation transcript, you will hear from industry leaders VMware and Data Domain, and we will discuss compelling solutions for today's data protection and DR challenges for these virtualised server environments.
(PRESENTATION TRANSCRIPT)
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The State of Deduplication in Fortune 1000 Companies
by Data Domain
February 2009
- (Free Research) This TIP research paper delivers findings from over 245 in-depth interviews with Storage professionals at large enterprises, most of them among the Fortune 1000. Read on to learn about the top Storage team challenges and initiatives, current state of deduplication environments and solutions, and much more.
(WHITE PAPER)
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The Self-Defending Network
by Cisco Systems, Inc.
August 2009
- (Free Research) Your network is one of your most important business assets, and you need to protect this valuable resource from hackers, viruses, spyware, and other threats. Your business needs security that's built into every part of your network to proactively spot suspicious activity, identify threats, and adapt to new challenges quickly.
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