Call Center Benchmarks - IT Management Guide Results for Call Center Benchmarks (Page 20)
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Should Your Email Live In The Cloud? A Comparative Cost Analysis
by Google Apps
January 05, 2009
- (Free Research) This report presents a spreadsheet cost model to help you calculate your fully loaded on-premise email costs and compare it against cloud-based alternatives. Bottom line: Cloud-based email makes sense for companies or divisions as large as 15,000 users.
(ANALYST REPORT)
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PODCAST: Future Proofing your HP Business Critical Infrastructure
by Forsythe
October 19, 2009
- (Free Research) In this podcast, get a firsthand look into a virtual platform that is designed to meet your current and future IT demands. Learn how to right-size system capacity and improve workload scalability. Discover industry best practices to increase agility of applications and systems.
(PODCAST)
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Future Proofing your HP Business Critical Infrastructure
by Forsythe
October 19, 2009
- (Free Research) In this webcast, get a firsthand look into a virtual platform that is designed to meet your current and future IT demands. Learn how to right-size system capacity and improve workload scalability. Discover industry best practices to increase agility of applications and systems.
(WEBCAST)
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Microsoft Office SharePoint 2007 Evaluation Guide
by Microsoft Corporation India Pvt Ltd
February 01, 2007
- (Free Research) This evaluation guide is designed to give you a solid understanding of the design goals and feature set for Microsoft® Office SharePoint® Server 2007 and a familiarity with the product implementation.
(EGUIDE)
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Managing Windows Server 2008 R2
by Microsoft Corporation India Pvt Ltd
August 01, 2009
- (Free Research) Microsoft® Windows Server® 2008 R2 represents a significant milestone in Microsoft's ongoing efforts to help customers streamline the management of their unique IT infrastructures. Read this white paper to learn how to manage Windows Server 2008 R2.
(WHITE PAPER)
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IT Survey Results: Top Priorities Through 2010
by BMC Software, Inc
November 09, 2009
- (Free Research) What will be most important to IT organizations over the next 12 months? It's probably no surprise that cost control or reduction in spending is the key priority. This white paper looks at the near-term activities of the IT organizations surveyed by TechTarget, along with their constraints, issues, motivating factors, and strategies.
(WHITE PAPER)
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Implementing Best Practices: The Dell Management Console and ITIL
by Dell, Inc. and Intel
March 01, 2009
- (Free Research) This white paper discusses how reduced budgets and growing demands on IT departments have forced organizations to find ways to cut costs, increase IT resource productivity, and optimize existing investments. Find out more about on this topic and how the new Dell Management Console can assist you.
(WHITE PAPER)
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Tips on Applying for and Passing the PMP or CAPM Exam: Updated for PMBOK 4th Edition
by Global Knowledge
January 2007
- (Free Research) This white paper outlines the application process for both the PMP and CAPM exams, explains the composition of the exam questions, provides tips for successfully passing the exam, and lists the requirements to maintain certification.
(WHITE PAPER)
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Maximizing Enterprise Backup and Dedupe Performance for Greater ROI
by FalconStor Software
November 2009
- (Free Research) Disk-based backup systems fundamentally change the way we do backup and recovery. But the key is to treat disk as disk and not as tape. Solutions need to recognize the intelligent features of disk and take advantage of those features. This webcast explores how to leverage the advantages of disk for best possible backup performance and maximum ROI.
(WEBCAST)
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BMC Service Automation: The next step in the evolution of Business Service Management
by BMC Software, Inc
November 2009
- (Free Research) As you know, automation is a critical component in achieving long-term IT savings. We've compiled a few resources to give you an overview of the benefits of service automation and the technology behind our comprehensive solution.
(ANALYST BRIEF)
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Virtualize at the Speed of Your Business - The Dell Guide to Virtualization
by Dell, Inc. and Intel
December 2008
- (Free Research) Virtualization is changing everything, from how you manage resources to the way you support your business, it addresses many of today's IT challenges - cost, responsiveness, availability, disaster recovery - and is a key element for achieving a more automated, agile infrustructure. Dell helps you virtualize at the speed of <i>your</i> business...
(BROCHURE)
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Virtualization, Cloud Computing and the IT Service Catalog
by newScale, Inc.
October 2009
- (Free Research) In this webcast, learn about an IT service catalog that will help you achieve virtualization benefits like cost savings and IT agility. Discover a new operating model that enables effective virtualization and cloud computing management. Learn how IT can become more cloud-like and explore how to pave the way for an internal cloud.
(WEBCAST)
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FalconStor Customer, Chris Watkis from Grey Healthcare Group, wins Best Practices in Storage Award
by FalconStor Software
March 2009
- (Free Research) Chris Watkis, IT Director of Grey Healthcare Group wins the Best Practices in Storage Award at the 2008 Tech Forum Conference. Grey Healthcare Group, one of the world's top five healthcare communications companies, leverages FalconStor VTL with Deduplication to improve backup and recovery performance, optimize their storage environment, and..
(VIDEO)
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Virtually Effortless Backup for VMware Environments
by FalconStor Software
March 2009
- (Free Research) VMware Consolidated Backup (VCB) improves virtual server backup, but there are a number of limitations. FalconStor Software has a solution that works with VCB while overcoming these limitations. Using this solution, you can quickly and efficiently back up virtual machines and retain transactional consistency, without management complexity.
(WHITE PAPER)
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File System Inventory Summary Report: File Storage Usage for a Mid-sized Technology Company
by F5 Networks, Inc.
October 2008
- (Free Research) "Company ABC" is a successful enterprise with an annual storage growth rate of 70%, and a series of data management challenges. Check out this report to see what they uncovered by conducting a file system inventory -- and how they used that information to reduce costs and improve data management
(DATA SHEET)
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Create a Smarter Storage Strategy
by F5 Networks, Inc.
September 2009
- (Free Research) This whitepaper explains how building a smarter storage infrastructure based on the business value of data can enable you to address your data storage requirements efficiently and at the lowest cost.
(WHITE PAPER)
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Mosaic Technology trims sales cycle by up to 50% and converts 20% of leads into sales with Dell PartnerDirect program
by Dell, Inc. and Intel
May 2009
- (Free Research) Mosaic Technology sought to partner with a larger company to obtain sales, marketing and technical support, thereby extending its reach into the server and storage virtualization market.
(CASE STUDY)
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Overcoming problems with RAID
by Dell, Inc. and Intel
August 2009
- (Free Research) In this expert webcast, learn how to recognize and deal with common RAID issues in storage arrays.
(WEBCAST)
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vSphere: New Features and Benefits
by Global Knowledge
May 2009
- (Free Research) vSphere, VMware's latest release, adds approximately 150 new features to its previous VI3 product! The purpose of this white paper is to highlight the most notable of these features and to discuss the benefits they offer your organization's IT infrastructure.
(WHITE PAPER)
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The Value of Virtualization
by Global Knowledge
February 2009
- (Free Research) Virtualization offers multiple ways to save money including hardware purchase, power and cooling costs over time and staff time needed when providing a test and analysis environment to name a few.
(WHITE PAPER)
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Getting Started with LINQ to XML
by Global Knowledge
December 2008
- (Free Research) LINQ is an acronym which stands for Language Integrated Query. This new technology comes built into the .NET Framework 3.5 and can be used with any of the different languages that run under .NET. This paper serves as an introduction.
(WHITE PAPER)
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Solving the Mysteries of Subnetting
by Global Knowledge
October 2008
- (Free Research) Subnetting is a complicated topic that has confused students for a very long time, however, subnetting is an important topic for many different certifications with various vendors, including Cisco.
(WHITE PAPER)
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ITIL® v3: What It Is and Why You Should Care
by Global Knowledge
October 2008
- (Free Research) This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started.
(WHITE PAPER)
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ITIL®,the CMS and You
by BMC Software, Inc
August 2009
- (Free Research) This white paper describes the CMS (configuration management system) as emphasized in ITIL V3, and explores how it differs from a CMDB. Further, it shows how a CMS increases your ability to make better IT decisions that impact business agility, productivity, and quality of service.
(WHITE PAPER)
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Workload Automation in 2 Minutes
by BMC Software, Inc
July 2009
- (Free Research) Running multiple, disparate job scheduling solutions can cost your company a lot of unneeded expense. See how BMC CONTROL-M gives you a single point of control for all your jobs, across all platforms and applications. Watch a 2-minute overview of BMC CONTROL-M and make the switch to enterprise workload automation.
(WEBCAST)
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