Call Center Attendance Policies Software - IT Management Guide Results for Call Center Attendance Policies Software (Page 2)
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Efficiency, Effectiveness and Customer Loyalty in the Insurance Contact Center
by Infor CRM
July 22, 2009
- (Free Research) Read this paper to learn how important an efficient and effective contact center is and how Infor CRM Epiphany Contact Center enables carriers to create a highly efficient, customer-centric, multichannel contact center, providing a better customer service experience and increasing customer loyalty.
(WHITE PAPER)
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IT Automation: Going Beyond the Obvious to Find Real Cost Savings
by BMC Software, Inc
September 18, 2009
- (Free Research) Enterprise Management Associates® (EMA®) research shows 75% of CIOs are facing budget cuts. Most CIOs need to go beyond obvious cost reduction measures to address the largest single IT cost - staff. This whitepaper will discuss the ways that Workload automation can effect real cost savings.
(WHITE PAPER)
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SAP® Support of the Healthecare Supply Chain's Ongoing Effort to Ensure Patient Safety and Drive Business Value
by SAP AG
June 02, 2009
- (Free Research) The Center for Healthcare Supply Chain Research (formerly the HDMA Research & Education Foundation) recently published an important study concerning data management and data sharing in the healthcare supply chain. This whitepaper discusses the key conclusions of their study.
(WHITE PAPER)
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Lower IT Costs with Oracle Database 11g Release 2
by Oracle Corporation
September 01, 2009
- (Free Research) Learn how you can transform your business, budgets, and service levels with Oracle Database 11g Release 2. You’ll discover how its new options and features can help you reduce server and storage costs, improve query performance, and ensure availability during database application upgrades.
(WHITE PAPER)
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Reshaping Your Endpoint Security Strategy
by Shavlik Technologies
July 20, 2009
- (Free Research) The business of managing and securing endpoints is in serious need of an overhaul. You can no longer count on antivirus and antispyware programs that were written for Windows 95 to defend against modern threats. Read this white paper to learn about solutions that take a new look at modern technology, modern threats, and modern business reality.
(WHITE PAPER)
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Hitachi Consulting Sees Its Way to Application Control with Blue Coat
by Blue Coat
October 22, 2009
- (Free Research) With two data centers serving 24 offices in the U.S., Europe and India, Hitachi Consulting required a solution that could provide visibility into the applications running on the network while selectively accelerating business critical ones. Read on to learn about the solution they found.
(CASE STUDY)
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Virtual Data Center E-Zine -
Volume 15
: Staying Compliant in a Virtual World
by SearchDataCenter
October 06, 2009
- (Free Research) In this month's issue, learn how to keep compliance a priority in a virtualized environment. Also in this issue, get advice on how to buy hardware for virtual systems, and take a closer look at your storage needs.
(EZINE)
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FACTS ADMIN - Advanced Technologies for Expert Health Claims Management
by Ebix Health, Inc.
January 2004
- (Free Research) FACTS ADMIN is a fully automated, real-time policy administration system - with support for membership enrollment and eligibility management, premium administration, accounts payable, and administration of broker commissions.
(ARTICLE)
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VUE Software: Enterprise Incentive Management
by CSSI
VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.
(SOFTWARE PRODUCT)
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eBook: Best Practices for DB2 on z/OS Performance
by BMC Software, Inc
April 2009
- (Free Research) This book contains general information about improving performance for DB2 on z/OS and specific information about how BMC products help improve performance.
(EBOOK)
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Cisco IP Phone Features
by Global Knowledge
February 2009
- (Free Research) This paper explains various features (Softkeys) available to the phone while in a call state.
(WHITE PAPER)
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Syberworks Learning Management System Product Suite
by SyberWorks, Inc.
This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.
(ASP & SOFTWARE PRODUCT)
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Reduce CPU Usage with 'SMART' SQL
by BMC Software, Inc
November 2009
- (Free Research) This paper discusses how and why to design SQL that will reduce the number of times calls are made to DB2. We'll look at how to write SMART applications rather than writing applications that act like generic I/O modules to DB2, properly tune SMART SQL, and how to exploit SQL and application features in DB2 on z/OS version 8 and 9.
(WHITE PAPER)
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Video Whitepaper: Enhance Your Business with Fast, Efficient Middleware
by Oracle Corporation
October 2009
- (Free Research) Oracle WebLogic Suite, a foundational element of Oracle Fusion Middleware, offers the ideal mix of performance, scalability, and operational efficiency to support modern IT requirements driven by ever-changing business needs.
(WEBCAST)
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Podcast- Picking the Right Thin Client
by Pano Logic, Inc
November 2009
- (Free Research) This podcast, featuring Brian Madden and Gabe Knuth, provides expert advice to help you select the right thin client for your environment. Learn which features are important and how to manage thin clients effectively.
(PODCAST)
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Managing the Amazon Elastic Compute Cloud with CA
by CA
October 2009
- (Free Research) Read this paper to learn how innovative management solutions from CA add comprehensive support for Amazon EC2 with real-time automation, application performance, service, and database management.
(WHITE PAPER)
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Cost Effective Security and Compliance with Oracle Database 11g Release 2
by Oracle Corporation
September 2009
- (Free Research) With Oracle Database 11g powerful privileged user and multi-factor access control, data classification, and data masking, organizations can deploy reliable data security solutions that do not require any changes to existing applications, minimizing the costs associated with regulatory compliance and the deployment of strong internal controls.
(WHITE PAPER)
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Advanced Compression with Oracle Database 11g Release 2
by Oracle Corporation
September 2009
- (Free Research) Read this white paper to learn more about how Oracle Advanced Compression can help you reduce the disk space and costs of managing large data volumes.
(WHITE PAPER)
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Oracle Database 11g Product Family
by Oracle Corporation
September 2009
- (Free Research) Read this white paper to get an overview of the Oracle Database family of products and learn how you can transform your business, budgets, and service levels with Oracle Database 11g Release 2.
(WHITE PAPER)
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Taking Network Configuration and Change Management to the Next Level
by Dorado Software
October 2009
- (Free Research) This E-guide addresses configuration and change management in a partially virtual environment. Topics include: reporting on and managing virtual servers, the effects of physical changes on servers, how to extend change management processes like ITIL to cover the SAN, and handling human problems between the networking, datacenter, and storage teams.
(EGUIDE)
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Blue Coat Application Delivery Network Infrastructure
by Blue Coat
May 2009
- (Free Research) IT organizations like yours are under pressure to deliver fast and responsive applications to users wherever they are. But you also have to protect data, systems and applications from malicious threats to ensure all your users can confidently transact business across your distributed network.
(DATA SHEET)
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Selling to the C-Level: How to Convince Company Leaders to Buy
by ZoomInfo
November 2009
- (Free Research) This paper examines how to conduct successful C-level sales calls and the psychological strategies and linguistic tactics that help you convince company leaders to buy. Read on to learn the five steps for conducting the successful C-level sales call.
(WHITE PAPER)
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Migrate from a Proprietary Server Architecture? - Open Systems Provide Way to Exit Money Pit
by Dell, Inc. and Intel
May 2009
- (Free Research) In this down economy, now is the time to examine the total cost of ownership (TCO) of your proprietary server infrastructure and migrate to a more cost-effective open systems platform designed for tomorrow. If this hits home for you, please read on.
(ANALYST REPORT)
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Virtual Desktop Management: Reducing Infrastructure Costs
by HP, Vmware and AMD
September 2009
- (Free Research) This webcast discusses ways to reduce costs and improve return on investment with desktop virtualization. Learn how implementing this technology enables you to reduce IT staff costs by more than 40 percent. Discover ways to reduce infrastructure expenses and total cost of ownership by more than 50 percent.
(WEBCAST)
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Windows Server 2008 and New Group Policy Settings
by Global Knowledge
December 2008
- (Free Research) This paper takes an introductory look at the new categories of Group Policy, but anyone moving to Windows Server 2008 technologies would do well to consider the changes and additions to the existing policy categories, too.
(WHITE PAPER)
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