Call Center Attendance Policies Software - IT Management Guide Results for Call Center Attendance Policies Software (Page 5)
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Analyzing the Total Cost of a Global Service Desk
by CompuCom Systems, Inc.
April 01, 2009
- (Free Research) Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution.
(WHITE PAPER)
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Backup and Archive Are Not the Same Thing!
by Symantec Corporation
September 28, 2009
- (Free Research) Discover some of the challenges you'll face when compliance mandates a retention policy that just doesn’t make sense, and learn about some alternate solutions to backup and archiving you may not have considered yet.
(VIDEO)
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Spend Analysis: Pulling Back the Cover on Savings
by SAP America Inc
October 01, 2008
- (Free Research) As the key findings in this report will show, developing or enhancing a spend analysis program and closing process gaps to ensure tight linkage to the sourcing process are straightforward and practical ways to attain greater savings and deliver greater value in this period of uncertainty and strict budgets.
(ANALYST REPORT)
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BPM Technology Taxonomy: A Guided Tour to the Application of BPM
by SAP AG
March 01, 2009
- (Free Research) This paper provides a survey of the practices and technology related to business process management (BPM). Basic concepts are explained, the transformational effect on the enterprise is examined, and the value that BPM can create is analyzed. The paper then presents a survey of the vast array of technology that is related to BPM.
(WHITE PAPER)
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Spend Analytics: A Foundation for Procurement Performance Management
by SAP America Inc
October 08, 2008
- (Free Research) Read this white paper from SAP for an interview with Kathleen Wilhide, research director of IDC’s Compliance and Business Performance Management Solutions program.
(WHITE PAPER)
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McAfee Buyer's Guide to Data Protection
by McAfee, Inc.
July 01, 2009
- (Free Research) Data--Protect critical information anywhere it goes. Implementing data protection products and processes can be daunting. Make the right decisions by exploring what is available and what makes sense for your organization. Use this simple guide to evaluate different vendor offerings.
(WHITE PAPER)
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Software-As-A-Service: An Ideal E-mail Archive Solution for Medium-Size Businesses
by Google
July 31, 2009
- (Free Research) Despite the many benefits of using email archiving, many organizations still have not adopted an archiving solution and continue to manage their messaging storage levels with quotas. In this analyst report, we'll discuss why medium sized businesses need email archiving, how to make an informed purchase, and make the case for SaaS based archiving.
(ANALYST REPORT)
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Active Administrator Version 5.0.1: Active Directory Management -
Free 30 Day Trial!
by ScriptLogic Corporation
April 10, 2009
- (Free Research) Active Directory becomes very complex to manage in Windows networks. Administrators leave, users are given elevated privileges, applications require special accounts - very soon you have an Active Directory full of security weaknesses.
(TRIAL SOFTWARE)
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Desktop Authority 8.0 -
Free 30 day Trial!
by ScriptLogic Corporation
April 09, 2009
- (Free Research) A complete desktop management solution needs to be one that not only meets the standardization requirements of the computer, but simultaneously meets the personalized needs of the user. Desktop Authority 8 comprehensively manages the Windows desktop throughout the desktop lifecycle, reducing the total cost of desktop and application ownership.
(TRIAL SOFTWARE)
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Video Whitepaper: Enabling Agile and Intelligent Businesses
by Oracle Corporation
October 28, 2009
- (Free Research) Oracle SOA Suite 11g is a significant step forward toward empowering enterprises across the chasm to the next generation business applications that is powered by a platform delivering rapid composition, comprehensive lifecycle management, customizability, and easy upgrades.
(WEBCAST)
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Addressing "The Unlucky Seven" - Security and Compliance Issues That Matter Most to the Mid-Market Organization
by ArcSight, Inc.
May 19, 2009
- (Free Research) This webinar will go through the most critical challenges faced by mid-market companies, and illustrate how collecting and analyzing event data across the enterprise can address those challenges in the context of budget and staff constraints.
(WEBCAST)
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Instantis Goes Green, Saves Green with Dell
by Dell, Inc. and Intel
August 24, 2009
- (Free Research) Read this paper to find out how Instantis managed to accommodate rapid customer growth, deliver outstanding performance, ensure “five-nines” availability for customers around the globe, cut ongoing IT costs, and reduce the environmental footprint of data center operations through reduced energy consumption.
(CASE STUDY)
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CA ARCserve® Backup r12.5 ROI Calculator
by CA
November 20, 2009
- (Free Research) CA ARCserve Backup unites innovative data deduplication technology, powerful storage resource management (SRM) reporting and robust security measures. Use this ROI calculator to find out how much your organization can save with ARCserve.
(ASSESSMENT TOOL)
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Routers are Dead; Long Live the Router
by Cisco Systems, Inc.
November 20, 2009
- (Free Research) Get a firsthand look at the next-gen routers that will enable you to create a truly borderless network, while giving you the convenient, powerful network management features you crave in today’s resource-challenged IT environment.
(WEBCAST)
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Leading Virtualization 2.0: How Intel is Driving Virtualization Beyond Consolidation Into a Solution for Maximizing Business Agility Within the Enterprise
by Insight & Intel
October 01, 2008
- (Free Research) Virtualization is one of the hottest technologies in IT infrastructure today. Intel is helping enable the next generation of virtualization usage efficiently. Virtualization 2.0 focuses on increasing service efficiency through flexible resource management. In the near future, this usage model will become absolutely critical to data centers.
(WHITE PAPER)
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E-Zine: THE GREEN AND VIRTUAL DATA CENTER - Chapter 4: IT Infrastructure Resource Management
by SearchStorage.com
August 01, 2009
- (Free Research) Best practices, people, processes, and procedures combine with technology tools, hardware, software, networks, services, and facilities to enable a virtual data center. The importance of this chapter is to understand how all these elements coupled with existing and emerging technologies can be applied to improve IT service delivery.
(EZINE)
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Top Ten Problems Network Technicians Encounter
by Fluke Networks EMEA
February 01, 2009
- (Free Research) This white paper discusses ten common problems encountered by network technicians today and their symptoms, causes, and resolutions.
(WHITE PAPER)
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Postgres Plus Training Classes For Developers
by EnterpriseDB Corporation
November 13, 2009
- (Free Research) This data sheet gives a brief overview of the Postgres Plus training classes for developers by EnterpriseDB. Read this data sheet to learn how these training classes can improve your Postgres knowledge and enhance your professional growth.
(DATA SHEET)
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Pocket E-Guide: Web 2.0: Problem or Paranoia?
by Sophos Inc.
November 16, 2009
- (Free Research) Web 2.0 has radically changed the way information is disseminated and consumed. However, there must be controls in place to create a security balance that prevents serious risks. This Pocket E-Guide reviews the pros and cons of various Web 2.0 strategies for security and compliance. Find out if updating employee usage policies is enough.
(EGUIDE)
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Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services
by Infoblox
March 02, 2009
- (Free Research) This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution.
(WHITE PAPER)
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A Practitioner’s Guide to More Efficient Network Management
by Hewlett-Packard Company
September 25, 2009
- (Free Research) Read this white paper to learn the four key initiatives for attacking network management inefficiency and how automation solutions from HP can help.
(WHITE PAPER)
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ChangeAuditor for Active Directory -
Free Trial!
by ScriptLogic Corporation
April 10, 2009
- (Free Research) Microsoft Active Directory, File Systems and Exchange are part of your mission-critical infrastructure. And you need to find a way to be notified, in real-time, of critical changes to your Windows based infrastructure. ChangeAuditor is the answer.
(TRIAL SOFTWARE)
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The New Data Imperative: Managing Real-Time Risk in Capital Markets
by Sybase, Inc.
September 04, 2009
- (Free Research) The senior technology executives at Sybase have written a new book that analyzes how risk management systems built on 20th Century architectures failed which caused the worst financial crisis in decades. This paper condenses the key analysis and strategies of the book and explains how to rebuild and fortify them to prevent future crises.
(EBOOK)
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The 11 Secrets of Business Rules Success
by FICO
May 01, 2009
- (Free Research) Download this paper and learn how Blaze Advisor makes it easy to bring the power of predictive analytics to bear on decisions, integrating judgmental and regulatory business rules with analytically derived models for more precise, more effective decision making. Download and learn the secrets of developing decision management applications.
(WHITE PAPER)
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Greening the Data Center with IBM Tivoli Software: An Integrated Approach to Managing Energy IBM Tivoli
by IBM
August 11, 2008
- (Free Research) This white paper describes the importance of managing energy consumption in data centers and provides an overview of the problems and issues associated with "greening" today's data centers.
(WHITE PAPER)
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