Call Center Architecture - IT Management Guide Results for Call Center Architecture (Page 20)
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ESG Brief: FalconStor VTL Hyper-Accelerates Backup
by FalconStor Software
May 01, 2009
- (Free Research) Even with the addition of a virtual tape library (VTL) solution to the backup environment, performance bottlenecks caused by inefficiencies on the host side of the backup process remain a challenge. This can now be addressed with an add-on to FalconStor VTL that accelerates backups four to eight-fold and reduces impact on production servers.
(ANALYST BRIEF)
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Case Study: Grey Healthcare Group leverages FalconStor VTL with deduplication to improve backup and recovery performance, optimize storage assets, and strengthen data security
by FalconStor Software
March 31, 2009
- (Free Research) Grey Healthcare Group is one of the world's top five healthcare communications companies. Read this case study to learn how Grey Healthcare Group leveraged FalconStor VTL with deduplication to improve backup and recovery performance, optimize storage assets, and strengthen data security.
(CASE STUDY)
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City and Hackney Primary Care Trust
by Mirapoint Software, Inc.
September 18, 2009
- (Free Research) Find out how National Health Service's (NHS) City and Hackney Primary Care Trust (PCT) used Mirapoint's RazorSafe 6000 email archiving appliance to solve the messaging challenges facing their Exchange servers.
(CASE STUDY)
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End-to-End Business-to-Partner Integration: A Strategy for Revenue Growth and Cost-Reduction in Uncertain Times
by Sterling Commerce
September 01, 2009
- (Free Research) Flexible software solutions that reduce costs while driving revenue expansion are welcome in any business climate. But when money is tight and markets are in a state flux, they are essential. Download this white paper for practical strategies on how to achieve this.
(WHITE PAPER)
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Converting Information Into Cash For Retail
by Sterling Commerce
September 01, 2009
- (Free Research) This paper gives tips on how CIOs and LOB executives can close the gap between them when it comes to an organization’s ability to most strategically utilize technology to optimally leverage the value and power of information for the success of the organization.
(WHITE PAPER)
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Microsoft Exchange Server 2007: Performance on VMware vSphere™ 4
by Global Knowledge
September 21, 2009
- (Free Research) Increased adoption of VMware infrastructure and continued performance advances in hardware and software have driven the virtualization of Microsoft Exchange. This paper will detail experiments that demonstrate the efficient performance and scalability of Exchange when running inside a virtual machine on a VMware vSphere™ 4 environment.
(WHITE PAPER)
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The Executive Guide to Business Analyst and Project Management Terminology
by Global Knowledge
December 2008
- (Free Research) In this guide you will learn the most commonly used business analysis and project management terms and it helps you better communicate with business analysis and project management professionals.
(WHITE PAPER)
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Benefits of Unified Messaging in Exchange Server 2007
by Global Knowledge
December 2008
- (Free Research) Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices.
(WHITE PAPER)
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Switching Essentials: An Introduction to Network Switching
by Global Knowledge
October 2008
- (Free Research) In this white paper, we will address the basics of this Layer 2 technology and help you get your network switch up and running. For our examples, we will use Cisco's 2950 switch.
(WHITE PAPER)
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Geek-Speak Glossary: A Manager's Guide to IT Terminology
by Global Knowledge
March 2007
- (Free Research) This glossary is a guide to the most commonly used and confused IT terms, designed to help managers better communicate with (and understand) their IT staff.
(WHITE PAPER)
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Understanding ITIL® Service Portfolio Management: An Approach For Implementing Effective Service Lifecycle Management
by BMC Software, Inc
June 2009
- (Free Research) IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure...
(WHITE PAPER)
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SMART, Modular, Cost-Effective Steps to Workload Automation
by BMC Software, Inc
April 2009
- (Free Research) This paper proposes a high-level methodology for implementation of Workload Automation (WLA) - a mature evolution of job scheduling that automates complex IT processing and includes support for event-driven workloads, multiple platforms, Web services, composite applications, SOAs, virtual systems, system and application integration, and more.
(WHITE PAPER)
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Encryption and Data Protection: Practical Considerations
by Information Security Magazine
September 2009
- (Free Research) This videocast covers the practical considerations of encryption, including where to implement it and how to use it, and its role in organizational security and compliance goals.
(VIDEO)
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Practical Open Source Data Integration Case Studies & Implementation Examples
by Talend
February 2009
- (Free Research) This document presents a few selected case studies, illustrating real-life implementations of open source data integration and its associated benefits.
(WHITE PAPER)
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Manufacturing BPM with APRISO
by Apriso Corporation
February 2009
- (Free Research) This paper explains what BPM is, why you need it, what it brings to an OES and how Apriso's FlexNet is different from competitors who are beginning to talk the BPM talk without delivering the goods.
(WHITE PAPER)
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Premier Issue of the CIO Decisions Midmarket Ezine - "The Green Monster"
by CIO Decisions
June 2008
- (Free Research) This document highlights what you need to know about power consumption, server virtualization and outfitting data centers to make the most of the new technologies.
(EZINE)
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Geisinger Health System Selects Kofax Intelligent Capture & Exchange to Automate Medical Records Processing
by Kofax, Inc.
August 2009
- (Free Research) This case study will take a look at how Geisinger Health System worked with Kofax Intelligent Capture and Exchange to manage a rapidly growing amount of data at multiple locations. By upgrading to Kofax Capture 5, Geisinger Health System was able to scan high resolution copies of patient records into the workflow and access them at any location.
(CASE STUDY)
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Managing Linux Server Sprawl with Red Hat Satellite
by Red Hat
September 2009
- (Free Research) This webcast addresses the challenges of server sprawl and introduces a new tool to help overcome them. Discover how this technology enables simplified management of your Linux environment and reduces administrative costs.
(WEBCAST)
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Virtualization Management Survey Report: Key Findings
by Focus
August 2009
- (Free Research) This FOCUS report of key findings presents the highlights of an end-user survey conducted in April 2009, outlining the current state of virtualization adoption, pain points, barriers to expansion, and management requirements.
(ANALYST REPORT)
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P2V Benefits: Moving Servers From the Physical to the Virtual World Cuts Costs, Saves Space and Parallels Green Initiatives
by CDW Corporation
September 2009
- (Free Research) Virtualization basically means inserting a software layer between your hardware and your operating system. This decouples the operating system from the hardware and allows you to run many operating systems at the same time on top of that same physical piece of hardware. Read this short paper to learn about the benefits of using virtual servers.
(WHITE PAPER)
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Steps Data Architects Should Take to Improve Developer and DBA Collaboration for an Easier Project, a Better Product and a Stronger Team
by Embarcadero Technologies, Inc.
September 2009
- (Free Research) This paper will take a look at some of the problems that project data and process architects face in working with other IT roles as well as seven easy and inexpensive steps they can take to ensure a collaborative team environment.
(WHITE PAPER)
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Identity-Enabled Web Services: Standards-based Identity for Web 2.0 - Today
by Ping Identity Corporation
June 2009
- (Free Research) Web Services are emerging as the preeminent method for program-to-program communication across corporate networks as well as the Internet. Securing Web Services has been a challenge until recently. This White Paper discusses how Identity-Enabled Web Services works, and why it is important.
(WHITE PAPER)
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Optimizing Virtualization to Deliver Best-in-Class Outcomes
by VKernel
July 2009
- (Free Research) This EMA paper (prepared for VKernel) discusses the challenges in achieving virtualization goals in the enterprise and how capacity management can help optimize resource utilization while maintaining performance.
(WHITE PAPER)
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How To Optimize Resource Utilization and Increase VM Densities on Your Existing Hardware
by VKernel
July 2009
- (Free Research) View this VKernel webcast to learn how to best optimize resource utilization in your current ESX environment. During this 30 minute presentation, we'll discuss how capacity planning is different in an ESX environment, resource alignment, and many other aspects of capacity planning within your current environment.
(WEBCAST)
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Vizioncore is Making Virtualization Adoption as Easy as 1, 2, FREE!
by Vizioncore Inc.
September 2009
- (Free Research) This podcast explains how to successfully adopt virtualization to cut costs and simplify resource management. Discover how to manage hypervisor environments and properly allocate storage resources. Learn how to automate time consuming manual costs to improve productivity.
(PODCAST)
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