Business Continuity Planning For Call Center - IT Management Guide Results for Business Continuity Planning For Call Center (Page 2)
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Application Grid: Ideal Platform for IT Consolidation
by Oracle Corporation
April 01, 2009
- (Free Research) Application grid brings the same type of efficiency, scalability, and quality of service to the application layer that database clusters brings to the database layer. With an application grid you get greater efficiency, exceptional agility, and superior quality of service. Download this free white paper now.
(WHITE PAPER)
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Securing the Flow of Information: Software as a Service and Your Confidential Data
by Esker Inc.
July 17, 2009
- (Free Research) This paper outlines key aspects of information security companies should look for in SaaS solutions to protect information and ensure business success, focusing on three essential elements instrumental to achieving this goal: data privacy, access control and business continuity.
(WHITE PAPER)
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Expand Your Reach: Mastering Multi-Modal Survey Research
by SPSS Inc. Worldwide Headquarters
April 14, 2009
- (Free Research) Whether it's in your call center, on the Web, or in-person, effective survey research requires proven practices that reach across the board. In this webcast, you learn how to cut the costs and improve the performance of your survey research efforts - regardless of where you reach your respondents or what language they speak.
(WEBCAST)
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Developing a Successful Proof-of-Concept for a Virtual Desktop Pilot
by Forsythe
November 23, 2009
- (Free Research) Virtual desktops provide many consolidation opportunities, as well as some unique security and business continuity advantages. This webcast gives an overview of desktop virtualization, highlights several virtual desktop solutions, and analyzes the operational efficiency gains possible with desktop virtualization.
(WEBCAST)
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Where Does Storage Data Virtualization Live?
by Forsythe
November 23, 2009
- (Free Research) Critical to any successful implementation of desktop virtualization is to understand how desktop virtualization can help and which implementations will be most successful. View this webcast for an overview of desktop virtualization, several virtual desktop solutions, and the operational efficiency gains possible with desktop virtualization.
(WEBCAST)
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Leveraging Virtualisation for a Competitive Edge Improve Application Availability and Resource Provisioning
by Virtustream
November 11, 2009
- (Free Research) This paper will discuss the 5 areas of Virtualisation technology and introduce you to a virtualized framework solution from Virtustream that will not only provide the maximum ROI, but will address issues from a business perspective as well as an IT perspective, with a constant eye on the calculator for any business investment - your TCO.
(WHITE PAPER)
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Selling to the C-Level: How to Convince Company Leaders to Buy
by ZoomInfo
November 09, 2009
- (Free Research) This paper examines how to conduct successful C-level sales calls and the psychological strategies and linguistic tactics that help you convince company leaders to buy. Read on to learn the five steps for conducting the successful C-level sales call.
(WHITE PAPER)
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Solutions for Small to Medium Data Centers
by APC
October 23, 2009
- (Free Research) APC® by Schneider Electric enables you to adapt your data center to the changing needs of a business. With the same InfraStruXure® HD-Ready architecture, you can start out with a low-density data center, and later scale up to high density as needed without picking up the phone to call for more capacity, engineering or quotes.
(WHITE PAPER)
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Windows Server Virtualization in Windows Server 2008 Product Overview
by SHI
October 19, 2009
- (Free Research) This white paper introduces Windows Server virtualization as a key component of the Microsoft datacenter-to-desktop virtualization strategy.
(WHITE PAPER)
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PODCAST: Developing a Successful Proof-of-Concept for a Virtual Desktop Pilot
by Forsythe
November 23, 2009
- (Free Research) Virtual desktops provide many consolidation opportunities, as well as some unique security and business continuity advantages. This podcast gives an overview of desktop virtualization, highlights several virtual desktop solutions, and analyzes the operational efficiency gains possible with desktop virtualization.
(PODCAST)
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Managing the Amazon Elastic Compute Cloud with CA
by CA
October 30, 2009
- (Free Research) Read this paper to learn how innovative management solutions from CA add comprehensive support for Amazon EC2 with real-time automation, application performance, service, and database management.
(WHITE PAPER)
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Making Virtual Infrastructures Highly Available
by Dell and Microsoft
May 28, 2009
- (Free Research) In this chapter of the "Introduction to Virtualization E-book" we will look at how to protect production workloads running in a virtual environment as well as off load this work to a stand-by host if needed.
(EBOOK)
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Addressing the challenges of implementing a customer-centric strategy
by Infor CRM
December 05, 2008
- (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints.
(WHITE PAPER)
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Data Conversion in a System Migration: Best Practices for Compliance and Continuity
by Advent Software, Inc
January 01, 2009
- (Free Research) This document is designed to help firms understand their data conversion options. It outlines what data is critical and must be converted for compliance purposes and business continuity, what data is not critical, the relationship between data conversion and reporting, and what to look for in a new technology provider relative to data conversion.
(WHITE PAPER)
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Spend Performance Management - Maximize Savings, Reduce Supplier Risks
by SAP America Inc
November 05, 2009
- (Free Research) The SAP BusinessObjects Spend Performance Management application provides full visibility into direct and indirect spend, and helps companies proactively identify cost savings opportunities and supply risks, reduce costs, maintain supply continuity, and increase spend under management.
(WHITE PAPER)
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Double-Take Software Case Study: Matrix Group
by Double-Take Software UK
October 22, 2009
- (Free Research) Matrix Group, a privately owned financial services business, was looking to implement a full disaster recovery and continuity strategy. Read this case study to learn how Matrix Group worked with Double-Take Software to create a highly resilient, reliable and predictable IT system.
(CASE STUDY)
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Midmark Aims for Excellence with Efficient Products and Support
by LogMeIn, Inc.
September 16, 2009
- (Free Research) Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones.
(CASE STUDY)
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PODCAST: Where Does Storage Data Virtualization Live?
by Forsythe
November 23, 2009
- (Free Research) Critical to any successful implementation of desktop virtualization is to understand how desktop virtualization can help and which implementations will be most successful. View this podcast for an overview of desktop virtualization, several virtual desktop solutions, and the operational efficiency gains possible with desktop virtualization.
(PODCAST)
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Server Virtualization - Windows Server Virtualization in Windows Server 2008 Product & Technical Overviews
by SHI
October 16, 2009
- (Free Research) Server Virtualization means more than server consolidation. Microsoft Windows Server can help your organization improve network reliability, scalability and security.
(WHITE PAPER)
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Email and Web Security SaaS
by Webroot Software, Inc.
April 14, 2009
- (Free Research) Read this paper to learn about the many offerings of Webroot's Software as a Service (SaaS)-delivered e-mail and Web security suites, including anti-spam, anti-spyware, anti-virus, and email archiving and encryption.
(WHITE PAPER)
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Online Training Case Study
by SyberWorks, Inc.
December 2008
- (Free Research) The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license.
(CASE STUDY)
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SAP® Support of the Healthecare Supply Chain's Ongoing Effort to Ensure Patient Safety and Drive Business Value
by SAP AG
June 2009
- (Free Research) The Center for Healthcare Supply Chain Research (formerly the HDMA Research & Education Foundation) recently published an important study concerning data management and data sharing in the healthcare supply chain. This whitepaper discusses the key conclusions of their study.
(WHITE PAPER)
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Continuous Innovation for Product and Service Leadership: An Approach Driven by Business Value
by SAP America Inc
October 2009
- (Free Research) The need to keep product and service offerings fresh is not a new concept in business today, but the new approach is involving a network of business partners and even customers in their quest to innovate. This process is called "continuous product and service innovation."
(WHITE PAPER)
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SQL Server 2008 Upgrade Series: Business Strategies
by Dell, Inc. and Intel
November 2009
- (Free Research) It isn't always easy to know when to upgrade to the latest hardware or software release. In the case of Microsoft SQL Server 2008, there are many compelling reasons to make the move, including: Enhanced business intelligence; improved business continuity features; better performance and better management capabilities.
(TECHNICAL ARTICLE)
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Remote Support Center Solution -
30 Day Free Trial!
by ScriptLogic Corporation
September 2009
- (Free Research) Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm.
(TRIAL SOFTWARE)
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