Banking Call Center - IT Management Guide Results for Banking Call Center (Page 5)
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Mobility Management the ITIL and ITSM Way: An Enterprise BlackBerry, iPhone (and Beyond) Imperative
by BoxTone
October 08, 2009
- (Free Research) In this Handbook, you'll learn how Mobile User Management has emerged as the most effective application of ITSM leveraging ITIL to support mobile user connectivity and mobile application access.
(WHITE PAPER)
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Analyzing the Total Cost of a Global Service Desk
by CompuCom Systems, Inc.
April 01, 2009
- (Free Research) Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution.
(WHITE PAPER)
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The Dynamic Infrastructure Worldwide Forum
by IBM
June 17, 2009
- (Free Research) View this on demand Dynamic Infrastructure Worldwide Virtual Forum for advice from leading experts on today's IT challenges.
(WEBCAST)
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Delivering Identity Management Results in 30 Days
by Oracle Corporation
September 29, 2009
- (Free Research) Learn how organizations like yours are leveraging identity management solutions and designing implementations to accelerate their time to value and achieve their security, compliance and IT cost savings goals today.
(PODCAST)
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Virtual Data Center E-Zine -
Volume 17
: The Next Generation of Virtual Servers
by SearchDataCenter
December 09, 2009
- (Free Research) Virtualization is driving the choices that data center managers are making when it comes to hardware, software and systems management. Drill down into TechTarget's survey results to learn more about the latest data center trends. Also in this month's issue, find out how to automate IT processes to streamline your workflows.
(E-LEARNING TUTORIAL)
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eBook - Energy Efficient IT: The 21st Century Brings a Shift in Data Center Efficiency
by APC
December 03, 2009
- (Free Research) This APC eBook will discuss power consumption trends in the data center, why energy efficiency matters, how to reduce your power footprint, and benchmark metrics that will help you measure your progress.
(EBOOK)
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E-Guide: Today's Data Centers: Trends in Power Usage, Virtualization, and More
by Dell, Inc. and Intel
December 09, 2009
- (Free Research) In this Expert E-Guide, brought to you by SearchDataCenter.com and Dell, you will discover the most prominent trends in today's data centers, including power usage, virtualization implementation, and much more.
(EGUIDE)
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Dell servers & storage help with data center hardware consolidation by 40%, improving application performance and growth headroom 200%
by Dell, Inc. and Intel
August 24, 2009
- (Free Research) Read this paper to find out how Instantis managed to accommodate rapid customer growth, deliver outstanding performance, ensure “five-nines” availability for customers around the globe, cut ongoing IT costs, and reduce the environmental footprint of data center operations through reduced energy consumption.
(CASE STUDY)
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Power Metrics for Data Centers
by Intel Corporation
June 30, 2009
- (Free Research) Some of the most useful benchmarks and metrics in evaluating server performance are provided in this article along with descriptions to help IT managers identify the ones that best fit their organization.
(BOOK)
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Performance that Adjusts to Your Data Center Environment
by Intel Corporation
April 20, 2009
- (Free Research) Servers based on the Intel Xeon processor 5500 series provide a foundation for IT management to refresh existing or design new data centers, achieving greater performance and energy efficiency. The Intel Xeon processor 5500 series brings intelligent performance to the world's most trusted server architecture.
(IT BRIEFING)
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World Class Data Center: Retrofit Data Center Video
by Intel Corporation
April 02, 2009
- (Free Research) With some innovative engineering, a data center can be retrofitted to meet today's needs. Check out this brief video to see how one high density computer center was converted to maximize power delivery and air cooling.
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A Superior Hardware Platform for Server Virtualization with the Intel Xeon 5500
by Intel Corporation
April 20, 2009
- (Free Research) To gain full value of virtualization, you need servers that are built to handle the heavy and ever-changing demands of a virtualized and consolidated computing environment. To help you get maximum benefits from virtualization, Intel has built a better physical server platform with unique hardware-assist features to enhance the virtual data center.
(IT BRIEFING)
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Delivering Agile Healthcare: Wake Forest University Baptist Medical Center
by Intel
December 03, 2009
- (Free Research) Wake Forest University Baptist Medical Center is extending its virtual environment with the latest Intel® architecture, saving USD 450,000 on hardware acquisition and increasing IT agility.
(CASE STUDY)
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Physical Threat Monitoring for Your Data Center
by APC
December 08, 2009
- (Free Research) Watch this videocast to learn about a management tool that monitors your data center's physical infrastructure throughout its entire lifecycle, helping protect it from physical threats. Learn how you can leverage this tool to improve temperature and humidity monitoring, decrease malware and compliance threats.
(VIDEO)
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Keeping Cool In The Data Center: A High-Efficiency Modular Solution
by Alcatel-Lucent
December 10, 2009
- (Free Research) This paper examines a new approach to data center cooling known as "phase change" or "two-phase" low-pressure pumped refrigerant cooling. It details the advantages of this approach over traditional computer room air conditioning (CRAC) methods, and it identifies the specific benefits.
(WHITE PAPER)
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Data Deduplication Resource Center
by Symantec Corporation
October 09, 2009
- (Free Research) Check out this resource center for the latest information on emerging trends as well as best practices and tips for eliminating duplicate backup data; decreasing storage and bandwidth; and enabling efficient, storage-optimized data protection for the data center.
(RESOURCE CENTER)
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MP Studio v4.1 (for System Center Operations Manager) -
Free 30 Day Trial!
by Silect Software
December 10, 2009
- (Free Research) MP Studio provides powerful Management Pack authoring, testing, tuning, version control, auditing and documentation. Key features like bulk override management and MP impact analysis speed System Center Operations Manager implementation and upgrade.
(TRIAL SOFTWARE)
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Increasing Your System Center ROI
by Silect Software
December 10, 2009
- (Free Research) Silect Software understands the complexity faced when deploying or maintaining a corporate-wide management platform. Read this whitepaper to learn how to increase your system ROI with the management solutions from Silect Software.
(WHITE PAPER)
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E-Guide: Expert Analysis of Spending in Today's Data Centers
by Dell, Inc. and Intel
December 09, 2009
- (Free Research) The majority of today's businesses have flat or decreasing data center budgets. In this expert E-Guide, brought to you by SearchDataCenter.com and Dell, you will gain insight into the latest data center purchasing trends.
(EGUIDE)
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Storage Monsters in Your Data Center
by QStar Technologies, Inc.
June 12, 2009
- (Free Research) A QStar 3-2-1 Archive solution tames the monsters in your data center by optimizing storage resources and managing the lifecycle of your digital assets.
(WHITE PAPER)
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Presentation Transcript: Where Does Storage Data Virtualization Live?
by Forsythe
December 07, 2009
- (Free Research) Critical to any successful implementation of desktop virtualization is to understand how desktop virtualization can help and which implementations will be most successful. Read this transcript for an overview of desktop virtualization, several virtual desktop solutions, and the operational efficiency gains possible with desktop virtualization.
(PRESENTATION TRANSCRIPT)
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Where Does Storage Data Virtualization Live?
by Forsythe
November 23, 2009
- (Free Research) Learn why you can’t afford to wait on storage virtualization and get some great storage virtualization implementation tips in this webcast.
(WEBCAST)
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Efficiency, Effectiveness and Customer Loyalty in the Insurance Contact Center
by Infor CRM
July 22, 2009
- (Free Research) Read this paper to learn how important an efficient and effective contact center is and how Infor CRM Epiphany Contact Center enables carriers to create a highly efficient, customer-centric, multichannel contact center, providing a better customer service experience and increasing customer loyalty.
(WHITE PAPER)
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Energy Efficiency in the Data Center
by Adaptec, Inc.
December 03, 2009
- (Free Research) Listen to this podcast to learn how many organizations are shifting their focus from tactical energy avoidance to strategic energy efficiency. Gain insight into the tools solution providers can offer their customers to help them make this transition in strategy.
(PODCAST)
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Intel® Xeon® Processor 5500 Series - An Intelligent Approach to IT Challenges
by Insight & Intel
October 06, 2009
- (Free Research) The Intel® Xeon® processor 5500 series provides a foundation for IT management to refresh existing or design new data centers to achieve greater performance while using less energy and space, and dramatically reducing operating costs.
(PRODUCT OVERVIEW)
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