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Leveraging Your Most Valued Asset: Knowledge
by Vivisimo, Inc.
December 15, 2009
- (Free Research) Why do most organizations continuously fail in utilizing knowledge? In this webcast, learn from case studies that illustrate how you can optimize the value of knowledge in your organization through improving e-discovery and data retention practices and eliminating wasteful and under-utilized tools.
(WEBCAST)
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Rational Quality Manager
by IBM
November 04, 2009
- (Free Research) Download your free trial of IBM Rational Quality Manager V2, a collaborative, Web-based, quality management solution that offers comprehensive test planning and test asset management from requirements to defects.
(DOWNLOAD)
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Tivoli Beat Article: Seamlessly Link IT Development and Operations
by IBM
November 12, 2009
- (Free Research) This executive brief reviews the benefits of integrated asset management between development and operations and provides a concrete example of the impact analysis benefits of having a unified catalog of services and assets.
(TECHNICAL ARTICLE)
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IBM Service Management: Visibility. Control. Automation
by IBM
June 25, 2009
- (Free Research) This brochure shows how IBM Service Management combines industry-leading software, hardware and services to deliver solutions that help today's organizations transform assets and infrastructure into smarter services and products that deliver greater business value.
(BROCHURE)
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Greening the Data Center with IBM Tivoli Software: An Integrated Approach to Managing Energy IBM Tivoli
by IBM
August 11, 2008
- (Free Research) This white paper describes the importance of managing energy consumption in data centers and provides an overview of the problems and issues associated with "greening" today's data centers.
(WHITE PAPER)
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Numara Track It! - Change Management Webinar
by Numara Software
June 08, 2009
- (Free Research) The Numara Track It! helpdesk/ asset management solution offers a fully integrated “Change Management” module that provides flexibility for seamless upgrades of services - hardware and software. Watch this webinar to learn how this comprehensive solution tool allows anyone to manage change from any location without the cost of...
(WEBCAST)
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ITIL for the Real World
by Numara Software
January 06, 2009
- (Free Research) This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers.
(WEBCAST)
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VI Service Desk Version 4.0.1 - Free 30 Day Trial!
by Velocity Integrations Software, Inc.
September 18, 2009
- (Free Research) VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.
(TRIAL SOFTWARE)
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Lumension Vulnerability Scanner Offer
by Lumension
March 11, 2009
- (Free Research) This network-based scanning utility provides comprehensive visibility into the IT environment through in-depth scans and the automated discovery of all assets, both managed and unmanaged. Scan up to 25 nodes.
(ASSESSMENT TOOL)
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Circumstances and Customers Have Changed: Has Your Loyalty Program Kept Pace?
by Oracle Corporation
October 02, 2009
- (Free Research) According to the 2009 COLLOQUY Loyalty Marketing Census, while the average household is enrolled in 14.1 loyalty programs, they're only active in 6.2 programs. In fact, poorly implemented loyalty strategies can actually diminish customer loyalty. So what do you do? Find out in this new complimentary white paper by Peppers & Rogers Group and Oracle.
(WHITE PAPER)
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Robotics Manufacturer Automates Collaboration with Digital Note-Taking Program
by Microsoft
February 01, 2008
- (Free Research) Autonomous Solutions (ASI), the world leader in large vehicle robotics, has fundamentally changed the way its employees communicate and collaborate by using Office OneNote 2007. This case study shows how this collaboration application dramatically improved ASI's management of multi-million dollar projects.
(CASE STUDY)
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The Executive Guide to Data Loss Prevention
by Websense, Inc.
August 18, 2009
- (Free Research) Data Loss Prevention is designed to protect information assets with minimal interference in business processes. It provides new insights into how information is used, and enforces protective controls to prevent unwanted incidents. Read on to learn how DLP can reduce risk, improve data management practices, and even lower certain compliance costs.
(WHITE PAPER)
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6 Steps to Enterprise Resource Planning Implementation Success
by IFS
January 2007
- (Free Research) Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity.
(WHITE PAPER)
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Accelerated Process Development and Execution in Large IP Service and Network Migration Programs
by Alcatel-Lucent
March 2009
- (Free Research) The lessons from this whitepaper are applicable to a wide array of IP transformation programs and technically complex change management projects.
(WHITE PAPER)
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Largest UK Network Solves BIG Problem with Small Solution
by Nexsan Technologies
November 2009
- (Free Research) ITV.com’s IT management sought a future-proofed solution that would improve overall performance and future proof for High Definition editing without increasing the physical storage footprint requirements of their small datacenter. Nexsan was the only company that could deliver the solution they required.
(CASE STUDY)
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Anatomy of a JD Edwards EnterpriseOne Archiving Project
by IBM
February 2008
- (Free Research) The basic principles for managing an archiving project presented in this paper can help you initiate and plan an archiving strategy that meets your organization’s requirements.
(WHITE PAPER)
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A Close Look at BPEL
by IBM
November 2009
- (Free Research) BPEL is an XML-based language that defines the execution of a business process. It is used to implement a particular flow through computer services. Now an OASIS standard, BPEL grew out of separate initiatives at IBM, Microsoft, and BEA to create an orchestration language for business processes.
(VIDEO)
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7 Ways to Inspire Customer Loyalty with Voice of the Customer (VOC) Initiatives
by Vovici
October 2009
- (Free Research) In the most challenging economic environment in generations, organizations are more focused than ever on retaining customers and maintaining existing revenue. Many businesses have put significant resources into implementing CEM and VOC programs. Read on to learn seven ways to inspire customer loyalty using these VOC initiatives.
(WHITE PAPER)
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Change Management Best Practices for the Engineering and Construction Industry
by Oracle Corporation
April 2009
- (Free Research) The purpose of this white paper is to highlight best practices of identifying and managing changes that might occur on a construction project, and provide a process to effectively manage changes on construction projects.
(WHITE PAPER)
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Managing the Cost and Complexity of Compliance Through Governance
by McAfee, Inc.
September 2009
- (Free Research) With the changing regulations affecting organizations today, regulatory compliance is never really done. Organizations that have met compliance soon find they need a more strategic approach to uphold it. Watch this videocast for tips on using a risk-governance model to establish an enterprise-wide program and a common framework.
(VIDEO)
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Databases and ERP Selection: Oracle vs SQL Server
by IFS
June 2009
- (Free Research) How do Oracle and Microsoft SQL Server database platforms compare on reliability, scalability and cost when run under enterprise software? Download this white paper for details.
(WHITE PAPER)
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Business Case for Data Protection: Study of CEOs and other C-level Executives
by Ounce Labs, an IBM Company
July 2009
- (Free Research) This study looks at what senior executives think about the value of corporate data protection efforts within their organizations. It is important for those individuals charged with managing a data protection program to understand how key decision makers in organizations perceive the importance of safeguarding sensitive and confidential information.
(ANALYST REPORT)
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HEALTHsuite® - Claims Processing Software
by RAM Technologies, Inc.
HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.
(ASP & SOFTWARE PRODUCT)
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IT's Role in the M&A Process
by SAP AG
October 2008
- (Free Research) Read this paper to review the results of a survey that addressed IT's role in the M&A process and the blending and coherence of enterprise system data during M&A activity.
(WHITE PAPER)
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Be Prepared! Leverage SAP PLM to Navigate Through Uncertain Times - Podcast
by SAP America Inc
July 2009
- (Free Research) This podcast explores the business value of product lifecycle management (PLM) in an uncertain economy and explores SAP's approach to becoming more innovative, agile and efficient.
(PODCAST)
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