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Top 10 Most Overlooked Causes of Trouble in a Cisco Network
by Global Knowledge
November 05, 2009
- (Free Research) This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide.
(WHITE PAPER)
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Redcell™ OpsCenter -- Find, Configure, and Monitor your entire data center. FREE TRIAL
by Dorado Software
September 11, 2009
- (Free Research) Monitoring and configuring a variety of complex devices (network, systems, storage, security) from multiple vendors is a daily battle that challenges even the most experienced administrators. Today's virtual and physical environments can only be handled with a centralized management solution.
(DOWNLOAD)
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Surviving and Thriving in a Challenging Market: How Customer-centric Strategies Can Help Financial Services Firms Weather Market Volatility and Economic Uncertainty
by Pivotal CRM, a CDC Software solution
February 20, 2009
- (Free Research) This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity.
(WHITE PAPER)
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Service Desk Consolidation Cuts Costs and Increases Service Quality
by BMC Software, Inc
June 15, 2009
- (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this whitepaper to discover the path to proper service desk consolidation and its many benefits.
(WHITE PAPER)
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What’s Under the Hood? Five Secrets of Successful Automotive Manufacturers
by Infor
December 03, 2009
- (Free Research) Every company in the automotive market has run up against an array of difficult challenges. However, such challenges are addressable. This paper will show how industry leaders are prospering and will outline five key factors that differentiate them from industry laggards.
(WHITE PAPER)
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Data Protection for Virtual Server Environments
by Datalink and NetApp
October 01, 2008
- (Free Research) Today's data centers are in the midst of a revolution originating from the move to virtual server architectures powered by solutions such as VMware. Based on Datalink's experience protecting enterprise data centers, this white paper provides practical advice and considerations surrounding backup and recovery of virtual server infrastructures.
(WHITE PAPER)
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Simplify and Automate: Building Your Roadmap to Improve IT Delivery and Support - A free one-day virtual seminar brought to you by BMC Software, Inc.
by BMC Software, Inc
October 29, 2009
- (Free Research) Find out how you can build a plan for IT simplification and automation and get practical advice for your complex challenges around areas such as: business service management, service desk and self-service, mainframe cost optimization, virtualization and cloud computing.
(VIRTUAL SEMINAR)
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Portfolio Construction and Trading: Seven Key Factors in Evaluating Order Management Systems to Close the Gap
by Advent Software, Inc
January 05, 2009
- (Free Research) This document examines the current state of Order Management Systems (OMS) portfolio management capabilities, identifies major challenges and "pain points" that firms encounter, and outlines seven system attributes needed to overcome them.
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Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps
by Global Knowledge
January 2006
- (Free Research) This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library.
(WHITE PAPER)
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Delivering Identity Management Results in 30 Days
by Oracle Corporation
September 2009
- (Free Research) Learn how organizations like yours are leveraging identity management solutions and designing implementations to accelerate their time to value and achieve their security, compliance and IT cost savings goals today.
(PODCAST)
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Aero and Defense - Streamline, Automate and Accelerate with Project Management
by Oracle Corporation
March 2009
- (Free Research) This white paper asserts that the common thread that must run through all phases of project manufacturing is a Project Portfolio Management (PPM) system. A PPM system will constantly examine resources, supplies and schedules to ensure that every phase of the project's lifecycle is on time and within budget.
(WHITE PAPER)
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More Accurate Inventory Control Delivers Better Customer Service: Virco Case Study
by CDC Global Services - Catalyst
September 2009
- (Free Research) In this case study you will learn how Virco turned to Catalyst, to improve its efficiency and lower costs related to warehouse activities. Catalyst is a warehouse management system that works with current SAP foundations and provides accurate inventory control to eliminate stock-outs, without negatively impacting customer service.
(CASE STUDY)
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Why You Should Take a Holistic Approach to ITIL and Service Support
by BMC Software, Inc
June 2009
- (Free Research) In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
(WHITE PAPER)
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Desktop Authority Password Self-Service Version 4.1.1 -
Free 30 Day Trial!
by ScriptLogic Corporation
April 2009
- (Free Research) Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.
(TRIAL SOFTWARE)
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Bridging the Gap Between Change Activity and Change Management: Real Time Accountability and Change Prevention
by McAfee, Inc.
August 2009
- (Free Research) Check out this paper to learn about McAfee Change Control, an operational-friendly, low-touch and low overhead software that can be deployed on a wide range of hardware platforms. McAfee Change Control provides change control on servers, network devices (including switches, routers and firewalls), and databases.
(ARTICLE)
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Practical and Flexible IT Service Management for the Real World
by Numara Software
January 2009
- (Free Research) This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today.
(WEBCAST)
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Achieving North American Electric Reliability Corporation (NERC) Cyber Security Standards
by Lumension
March 2009
- (Free Research) Learn about NERC compliance challenges and how to ensure audit-readiness by delivering end-to-end vulnerability management, endpoint protection and data protection solutions.
(WHITE PAPER)
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Remote Support Center Solution -
30 Day Free Trial!
by ScriptLogic Corporation
September 2009
- (Free Research) Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm.
(TRIAL SOFTWARE)
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Closing the Gap with ERP EWM: Yard Management and Cross Docking
by CDC Global Services - Catalyst
November 2009
- (Free Research) This white paper is designed to give warehouse operations and IT managers an understanding of the capabilities of SAP's ERP Yard Management and Cross-Docking solutions. Introduced with Release 4.7 extension set 2.0, SAP continues to improve its Logistics offering, while minimizing the gap between Best-of-Breed software solutions.
(WHITE PAPER)
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Key management strategies for your virtualized environment: Increasing your return on investment (ROI) on virtualization
by Hewlett-Packard Company
July 2009
- (Free Research) Virtualization helps reduce IT costs and increases business agility. Because of this, virtualization technologies are particularly suited to these economic times. This white paper explores the evolution of virtualization, and then gives practical advice on how virtualization can benefit your organization.
(WHITE PAPER)
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Commodity Coding: Code It or Buy (Too Much of) It
by DataFlux Corporation
November 2009
- (Free Research) This paper will present you with all the information needed to make an educated decision on whether to commodity coding is right for your organization and it will help with choosing the commodity coding that fits your company.
(WHITE PAPER)
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Using Market Influence to Grow Your Business: Collaborate with Partners and Win More Customers
by SAP AG
April 2008
- (Free Research) This paper looks at ways in which an integrated information technology solution can help you keep on top of your chosen markets and sustain growth.
(WHITE PAPER)
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Which SAP® Warehouse Management Application is Right For You?
by CDC Global Services - Catalyst
June 2009
- (Free Research) This white paper is designed to give warehouse operations managers and IT managers a useful framework for understanding SAP's newer Warehouse Management (WM) application functionality. It encompasses a look at both the core ERP Central Component (ECC) functionality in addition to the SCM Extended Warehouse Management product.
(WHITE PAPER)
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Crossing the Chasm Between the Service Desk and Operations
by BMC Software, Inc
June 2009
- (Free Research) IT organizations can significantly improve efficiency and reduce operational costs by creating environments with shared access to common data to support Operations and the Service Desk, and evolving and automating key processes between the two groups.
(WHITE PAPER)
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File System Inventory Summary Report: File Storage Usage for a Mid-sized Technology Company
by F5 Networks, Inc.
October 2008
- (Free Research) "Company ABC" is a successful enterprise with an annual storage growth rate of 70%, and a series of data management challenges. Check out this report to see what they uncovered by conducting a file system inventory -- and how they used that information to reduce costs and improve data management
(DATA SHEET)
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