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7 Ways to Inspire Customer Loyalty with Voice of the Customer (VOC) Initiatives
by Vovici
October 20, 2009
- (Free Research) In the most challenging economic environment in generations, organizations are more focused than ever on retaining customers and maintaining existing revenue. Many businesses have put significant resources into implementing CEM and VOC programs. Read on to learn seven ways to inspire customer loyalty using these VOC initiatives.
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User Directed Storage Management: How To Make Users Accountable For Responsible Storage Usage
by Northern Parklife
February 12, 2009
- (Free Research) The accelerated pace of doing business in today's world puts organizations under tremendous pressure. They need to be fleet and flexible, able to rapidly respond to opportunities, make decisions, and deploy resources. Critical to this is the way information is managed and stored.
(WHITE PAPER)
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Four Starting Points for Effective Project and Portfolio Management
by Hewlett-Packard Company
August 2008
- (Free Research) Many IT project management initiatives often miss goals, exceed budgets and fail to deliver benefits. Read this paper to learn how optimizing project management can help organizations transition from managing IT projects to managing business outcomes.
(WHITE PAPER)
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Creating and managing value-driven product portfolios - Improving product portfolio management to optimize your products, services and projects
by IBM
April 2009
- (Free Research) The best products to offer are those that provide a high level of value for both you and your customer. Companies with successful product portfolios often utilize a systematic process to effectively guide which projects are selected. This whitepaper explains how you can take advantage of a value-driven approach to product portfolio management.
(WHITE PAPER)
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Optimizing Daily and Routine Maintenance in the Oil & Gas Industry through Project Portfolio Management
by Oracle Corporation
August 2009
- (Free Research) Project portfolio management solutions, such as Oracle's Primavera P6 Enterprise Project Portfolio Management, help oil and gas executives successfully manage their daily and routine maintenance projects, by enabling them to more effectively manage resources, capture best practices and complete projects on-time and within budget.
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How Manufacturers Can Use Project ERP to Weather Tough Times
by IFS
May 2009
- (Free Research) This paper discusses how an organization can Survive poor economic conditions with strategic thinking and use of Project ERP by managing a downturn like a variance in a project.
(WHITE PAPER)
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CIO Decisions Ezine: Vol. 8 - The Portfolio Approach
by CIO Decisions
September 2009
- (Free Research) Is your present mix of short and long-term projects putting you on a path to success? Read CIO Decisions Ezine on The Portfolio Approach and gain insight into successful PPM and IT project governance strategies. Access this CIO Decisions Ezine and subscribe instantly.
(EZINE)
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Process-driven Business Intelligence: Building Smarter Business Processes
by Information Builders
November 2006
- (Free Research) The concept of BAM revolved around the notion that data could be gathered at critical points and information produced that could give businesses the ability to make better decisions on a near-real-time basis.
(WHITE PAPER)
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Top 3 Essential Elements of Information Security in SaaS Solutions
by Esker Inc.
July 2009
- (Free Research) This paper outlines key aspects of information security companies should look for in SaaS solutions to protect information and ensure business success, focusing on three essential elements instrumental to achieving this goal: data privacy, access control and business continuity.
(WHITE PAPER)
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Delivering Operational Excellence with Innovation
by SAP AG
January 2006
- (Free Research) This paper explains business strategies, trends, and issues related to enterprise resource planning, financial management, operations management, and human capital management that drive the consideration of ESA.
(WHITE PAPER)
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The Business Impact of Data Security Regulations: Featuring Massachusetts
by Sophos Inc.
November 2009
- (Free Research) Massachusetts has taken the lead in passing a new regulation - 201 CMR 17:00 -that requires companies to implement a comprehensive data security plan that includes encryption. This article discusses some aspects of this regulation and offers suggestions on how data security best practices can help with compliance.
(WHITE PAPER)
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Aero and Defense - Streamline, Automate and Accelerate with Project Management
by Oracle Corporation
March 2009
- (Free Research) This white paper asserts that the common thread that must run through all phases of project manufacturing is a Project Portfolio Management (PPM) system. A PPM system will constantly examine resources, supplies and schedules to ensure that every phase of the project's lifecycle is on time and within budget.
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vSphere: New Features and Benefits
by Global Knowledge
May 2009
- (Free Research) vSphere, VMware's latest release, adds approximately 150 new features to its previous VI3 product! The purpose of this white paper is to highlight the most notable of these features and to discuss the benefits they offer your organization's IT infrastructure.
(WHITE PAPER)
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Information Connect: Program Management in the Public Interest - Primavera Enterprise Project Portfolio Management Solutions
by Oracle Corporation
October 2009
- (Free Research) Oracle's Primavera enterprise project portfolio management solutions help organizations effectively and efficiently invest their funds for the good of the public.
(WHITE PAPER)
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Reduce the Pain of ERP Upgrades with Better Planning
by SAP AG
June 2007
- (Free Research) This Report offers guidance on developing an overall corporate strategy for maintaining an ERP system by providing practical advice for planning and managing an ERP upgrade project.
(WHITE PAPER)
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Change Management: Reduce the Chaos by Taking Control
by Numara Software
February 2009
- (Free Research) This webinar discusses the challenges in designing a change management process, defining approval workflows, and conforming to IT governances such as Sarbanes-Oxley and SAS70. It also shows you how quickly Numara FootPrints Change Management helps effectively change, ensure compliance in IT, as well as other functional areas of your business.
(WEBCAST)
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Seven steps to achieving better requirements engineering in your organization
by IBM
March 2009
- (Free Research) Requirements engineering is about more than just analyzing documenting requirements. It is an important and multifaceted part of systems engineering that broadens the product development process. Companies that successfully introduce a new requirements engineering process don't just change their process and technology; they change their thinking.
(WHITE PAPER)
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Optimizing the Order-to-Cash Process: Managing Documents throughout the Process
by Dolphin Corporation
October 2009
- (Free Research) This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management.
(WHITE PAPER)
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Best Practices for a Data Warehouse on Oracle Database 11g
by Oracle Corporation
January 2009
- (Free Research) In order to ensuring the EDW will get the optimal performance and will scale as your data set grows you need to get three fundamental things correct, the hardware configuration, the data model and the data loading process.
(WHITE PAPER)
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Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps
by Global Knowledge
January 2006
- (Free Research) This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library.
(WHITE PAPER)
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FACTS® PPO™
by Ebix Health, Inc.
January 2001
- (Free Research) FACTS® PPO™ is a fully automated provider network processing module, this system provides you with a fully integrated database for providers (both practitioners and facilities).
(ARTICLE)
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Does Your Organization Need a Project Management Office?
by Oracle Corporation
April 2009
- (Free Research) As the number of projects grow, so does the risk of failure as resources get stretched & oversight lags. It becomes increasingly important to define project management processes & develop metrics & best practices for keeping projects on time and within budget. Read this paper to find out if a Project Management Office (PMO) could be your solution.
(WHITE PAPER)
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Deliver Application Integration Projects in Days
by Cast Iron Systems
February 2009
- (Free Research) This white paper details the Cast Iron Integration Solution, which dramatically simplifies application integration today. As a purpose-built solution designed exclusively for application integration, it eliminates complexity from an integration problem and enables companies to implement projects in days, rather than weeks or months.
(WHITE PAPER)
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10 Principles of Effective Requirements Management
by IBM
December 2009
- (Free Research) Download this webcast today to learn how improved Requirements Management can increase the success of your projects-- and your business.
(WEBCAST)
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E-book: Planning upgrades in global SAP environments: Best practices, common pitfalls and real-world advice
by Atos Origin
December 2009
- (Free Research) In this e-book, find out what you need to know before embarking on a global SAP upgrade project. Learn best practices and tips for global SAP upgrades. Read a real-world case study about an SAP upgrade for a major multinational - and discover insider advice about the most common pitfalls of global upgrades - and how to avoid them.
(EBOOK)
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