Alcatel Cisco Call Center - IT Management Guide Results for Alcatel Cisco Call Center (Page 4)
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Journal of Management Excellence - Introducing Management Excellence
by Oracle Corporation
June 05, 2008
- (Free Research) A recent global study from Cranfield School of Management found organizations are too internally focused and did not use sufficient external information or benchmarking. A better understanding of management processes is needed. That is why we introduced our view on the management process: strategy-to-success. Read this whitepaper to learn more.
(WHITE PAPER)
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Earned Value Lite: Making Earned Value Management Work for Every Project
by Oracle Corporation
May 01, 2009
- (Free Research) Read this paper to learn how the implementation of 10 fundamental steps can help your organization reap the rewards of EVM and give you the visibility you need to complete your projects on time and within budget.
(WHITE PAPER)
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Chapter 2: Re-make or Re-model – Cloud Developer Strategies
by SearchSOA.com
October 07, 2009
- (Free Research) Read the second chapter of the Cloud Computing E-Book and learn what developers should consider before moving applications to the cloud and to what extent they will have to re-think familiar go-to languages to make apps work in the cloud.
(WHITE PAPER)
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Applying Knowledge Management to Project Management
by Global Knowledge
June 01, 2009
- (Free Research) There is a growing, interdisciplinary field known as knowledge management that is dedicated to how we acquire, organize, manage, share, and utilize knowledge and information. This white paper will discuss what knowledge management is, why it is important, and how you can apply knowledge management to project management.
(WHITE PAPER)
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Voice Architectures and Deployment Models
by Global Knowledge
December 2008
- (Free Research) Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components.
(WHITE PAPER)
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SharePoint Customization Best Practices
by Global Knowledge
December 2008
- (Free Research) This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional "out of the box" customization elements are available.
(WHITE PAPER)
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Research Management Solutions: Bringing the Benefits of Automation to the Front Office
by Advent Software, Inc
December 2008
- (Free Research) How does a firm or fund manager assess his/her research management needs and choose the best solution? This document helps by identifying pain points in the research workflow that RMS must address, describing how RMS supports investment process and decision making, and highlighting key features to consider when evaluating RMS solutions.
(WHITE PAPER)
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PortalGuard: Strengthening Authentication to Adapt to Changing Circumstances™
by PistolStar, Inc.
August 2009
- (Free Research) PortalGuard is a password authentication and security solution that allows end-users to authenticate and manage a portal password directly from a Web browser, while providing administrators with functionality to meet or exceed their security objectives.
(PRODUCT OVERVIEW)
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Five Steps To Effective Corporate Governance
by Wipro Technologies
February 2009
- (Free Research) This whitepaper takes a look at the importance of corporate governance in today's context, some best practices that companies can adopt in this area for effective corporate governance and, more specifically, lays out 5 important steps to effective corporate governance.
(WHITE PAPER)
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Network Security for Small Business
by Cisco Systems, Inc.
September 2008
- (Free Research) Achieving effective network security for small business requires a solution designed to fit your needs today and can adapt to tomorrow's threats. This paper examines how best to protect your network, as well as the benefits a secure environment offers.
(WHITE PAPER)
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Managing Risk and Uncertainty - An Executive's Guide to Integrated Business Planning
by Oracle Corporation
September 2009
- (Free Research) Read this white paper to learn how Integrated business planning can help your company align strategic, operational, and financial plans.
(WHITE PAPER)
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Deliver Application Integration Projects in Days
by Cast Iron Systems
February 2009
- (Free Research) This white paper details the Cast Iron Integration Solution, which dramatically simplifies application integration today. As a purpose-built solution designed exclusively for application integration, it eliminates complexity from an integration problem and enables companies to implement projects in days, rather than weeks or months.
(WHITE PAPER)
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Process-driven Business Intelligence: Building Smarter Business Processes
by Information Builders
November 2006
- (Free Research) The concept of BAM revolved around the notion that data could be gathered at critical points and information produced that could give businesses the ability to make better decisions on a near-real-time basis.
(WHITE PAPER)
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Increase Your Returns Using Event-Based Marketing
by Infor CRM
July 2009
- (Free Research) Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.
(WHITE PAPER)
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Designing Compelling Business Intelligence Business Cases for an SAP® Software Landscape: Scenarios for Leveraging Solutions From SAP and Business Objects
by SAP BusinessObjects
June 2009
- (Free Research) A recent worldwide survey listed business intelligence (BI) as CIOs' number one priority for 2008, the third consecutive year BI topped the list. From a business user perspective, this translates into more interactive and pervasive BI, both creating a richer user experience and reaching every place where work is done.
(WHITE PAPER)
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Business Together with Microsoft: the unified communications and collaboration solution of Orange Business Services and Microsoft
by Orange Business Services
July 2009
- (Free Research) With the momentum of IP convergence and the movement toward an all digital world, professional communication systems combining telephony over IP, e-mail, instant messaging and audio/video conferencing services are sparking serious interest due to the benefits they offer. Read on to learn more.
(WHITE PAPER)
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Tiens Group: growing and cutting costs with a single, integrated, secure, and cost effective global network
by Orange Business Services
April 2009
- (Free Research) Read this quick case study to see how Tiens Group - a Chinese enterprise that does business internationally - was able to build a single network that handles all of their communications needs all over the globe and allows them greater growth potential while simultaneously reducing overheads.
(CASE STUDY)
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PODCAST: MS SQL Server 2008
by Fusion-IO
September 2009
- (Free Research) Solid state drives (SSD) are going to play everywhere in the enterprise—at the storage array level, at the server level and in users’ notebook computers. This podcast discusses the issues involved in integrating SSDs at these three junctions in enterprise storage environments.
(PODCAST)
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MS SQL Server 2008
by Fusion-IO
September 2009
- (Free Research) Solid state drives (SSD) are going to play everywhere in the enterprise—at the storage array level, at the server level and in users’ notebook computers. This webcast discusses the issues involved in integrating SSDs at these three junctions in enterprise storage environments.
(WEBCAST)
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Finding Value in Services: A Navigational Guide
by Alcatel-Lucent
May 2009
- (Free Research) Nine out of ten communications-intensive organizations are seeking outside help in building mobility-enriched, IP-centric environments. Most organizations are currently seeking assistance for transactional functions, but a far wider service continuum is actually available. Read this analyst report to learn more.
(ANALYST REPORT)
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Three Tactics for Winning the LTE Game
by Alcatel-Lucent
June 2009
- (Free Research) This research brief provides an overview of the current LTE market and addresses the technical and business challenges that operators will face as they migrate to all-IP networks. It provides insight into operators' common questions and helps address planning and implementation concerns including migrating away from existing legacy systems.
(ANALYST REPORT)
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Help Desk Authority Professional Edition -
30 Day Free Trial!
by ScriptLogic Corporation
September 2009
- (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help.
(TRIAL SOFTWARE)
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Numara® FootPrints Change Management: Solutions for Automating and Managing Change
by Numara Software
March 2008
- (Free Research) View this Webcast to explore the challenges in designing a workable change management process, defining approval workflows and to hear examples of creating audit trails for Sarbanes-Oxley compliance with respect to IT changes.
(WEBCAST)
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Numara Track It! - Change Management Webinar
by Numara Software
June 2009
- (Free Research) The Numara Track It! helpdesk/ asset management solution offers a fully integrated “Change Management” module that provides flexibility for seamless upgrades of services - hardware and software. Watch this webinar to learn how this comprehensive solution tool allows anyone to manage change from any location without the cost of...
(WEBCAST)
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Numara Software Webinar - Track It!
by Numara Software
June 2009
- (Free Research) Watch this webinar to get an overview of Numara's Track It! software solution and free trial download that offers everything needed to manage your Help Desk and IT assets while enabling your organization to cost-effectively employ industry best practices.
(WEBCAST)
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