Advantage Of Call Center - IT Management Guide Results for Advantage Of Call Center (Page 20)
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Getting Real Time: Deliver Voice, Video and Thin Client Effectively
by Blue Coat
July 09, 2009
- (Free Research) This webcast discusses real-time applications and successful strategies in voice delivery, video conferencing, and thin client delivery.
(WEBCAST)
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Oracle Real Application Testing 11g Release 2
by Oracle Corporation
August 01, 2009
- (Free Research) This white paper discusses how Real Application Testing — with Oracle Database 11g Release 2 — allows businesses to quickly adopt new technologies while eliminating the risks associated with change.
(WHITE PAPER)
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How Customers Are Cutting Costs and Building Value with Microsoft Virtualization
by Microsoft
November 03, 2008
- (Free Research) Virtualization provides powerful, tangible ways to streamline many traditionally time-consuming processes and minimize the resources needed to deploy and manage IT resources. This white paper examines how Microsoft® customers are using virtualization technology to simplify their IT infrastructure, IT processes, and save money.
(WHITE PAPER)
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Reduce Costs and Gain Control of Your Virtualized Infrastructure with Consolidated Management
by Hewlett-Packard Company
October 07, 2009
- (Free Research) Join HP and VMware, industry leaders in virtualization and infrastructure and application management for this one hour webinar to learn how you can reduce management costs and gain increased visibility and control of your virtual infrastructure.
(WEBCAST)
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How to Optimize Supply Chain Management in SAP Environments
by TAKE Supply Chain
September 18, 2009
- (Free Research) It's getting more and more difficult for SAP customers to contain the costs of supply chain management. This eBook looks at the technologies and techniques that SAP customers are using to optimize their sourcing processes and to make their supply chains as efficient as possible.
(EBOOK)
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Case Study: Blount Overcomes Operational Efficiency Challenges
by CDC Global Services - Catalyst
September 17, 2009
- (Free Research) In this case study you will learn how Catalyst's expertise in SAP and process improvement was integral in helping Blount decrease order fulfillment time, increase pick process visibility, remove pack station bottleneck, eliminate pack station disorder, reduce packing and shipping errors, increase inventory accuracy and more.
(CASE STUDY)
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Blackboard enriches the educational experience with Dell PowerEdge Blade Servers that provide 99.7% availability in the classroom
by Dell, Inc. and Intel
August 24, 2009
- (Free Research) Blackboard needs a highly available, very scalable platform for its mission-critical learning management system offered through managed hosting from six global data centers. Ease of set-up and monitoring are of paramount importance. Read this case study to learn how Dell servers and Intel processors make it happen.
(CASE STUDY)
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Fortune 1000 Company Finds Virtualization Pays Off
by Forsythe
November 20, 2009
- (Free Research) This case study looks at the experience of a a mid-sized Fortune 1000 company that was dealing with the challenges of disparate servers and desktop systems as well as underutilized servers with huge energy consumption. See how they used desktop virtualization to obtain power cost savings and increased management efficiency.
(CASE STUDY)
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Scale Out Storage Architecture: Reaching for the Cloud
by Forsythe
November 20, 2009
- (Free Research) Organizations concerned about IT budgets, need to be prepared to discuss cloud storage in the near future. The reality is that there are already enterprises using cloud storage effectively. Is it the answer for your organization? It might be--and the intent of this paper is to provide definitions, considerations and insights.
(WHITE PAPER)
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Top 10 Reasons for a Server Refresh
by Dell, Inc. and Intel
November 27, 2009
- (Free Research) This paper provides the top 10 reasons for a server refresh, including power and cooling savings, consolidation and virtualization, and improved performance.
(WHITE PAPER)
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Six Reasons Why Microsoft's Hyper-V Will Overtake VMware to Become the Major Player in the x86 Server Virtualization Marketplace
by Microsoft Corporation India Pvt Ltd
May 01, 2008
- (Free Research) In this report, Clabby Analytics explains why Hyper-V will overtake VMware in just a few years to become the x86 server virtualization market's leader.
(ANALYST REPORT)
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DELL™ PowerEdge™ Half-Height M610 and Full-Height M710 Blade
by Dell, Inc. and Intel
December 01, 2008
- (Free Research) The Dell PowerEdge M-Series blade servers help cut operating expenses through energy efficiency, product flexibility, and efficient use of data center space.
(WHITE PAPER)
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Dell PowerEdge R610 Server - Core enterprise rack server built for space-constrained environments running mainstream business applications
by Dell, Inc. and Intel
May 19, 2009
- (Free Research) Read this overview to learn about the Dell Poweredge T610 Server. This server is a key data center building block for IT professionals seeking the highest level of performance, availability, and expandability in a 2-socket server.
(PRODUCT OVERVIEW)
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Tackle the Challenges of Virtualization Management
by BMC Software, Inc
June 15, 2009
- (Free Research) Virtualization adds a whole new level of complexity to the IT infrastructure, introducing new challenges in every step of the process - from planning to configuration and management. Read how effective service management can help tackle the challenges of virtualization in this white paper from BMC Software.
(WHITE PAPER)
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Uncover the Benefits of Virtualization
by BMC Software, Inc
November 03, 2009
- (Free Research) BMC Software's internal IT organization launched a virtualization and automation initiative that achieved financial payback in less than six months. The effort improved productivity, increased responsiveness, and saved the company $5 million per year.
(WHITE PAPER)
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Complex Deployment Done Right at Morgan Stanley
by BMC Software, Inc
November 03, 2009
- (Free Research) Morgan Stanley’s Global Wealth Management Group and their internal Financial Advisors need the very latest information about market changes, the execution of trades and informed analysis to make the best investment decisions. To achieve this, they rely on BMC BladeLogic.
(CASE STUDY)
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The 10 Worst Practices for Technical Support and How to Overcome Them
by NTR Global
October 29, 2009
- (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
(WHITE PAPER)
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Merging Backup and Disaster Recovery (DR) Processes
by FalconStor Software
June 16, 2009
- (Free Research) This paper describes how continuous data protection (CDP) technology can bridge various DR methodologies to help organizations overcome the challenges of tape and achieve maximum benefits from their IT investments.
(WHITE PAPER)
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ESG Brief: FalconStor VTL Hyper-Accelerates Backup
by FalconStor Software
May 01, 2009
- (Free Research) Even with the addition of a virtual tape library (VTL) solution to the backup environment, performance bottlenecks caused by inefficiencies on the host side of the backup process remain a challenge. This can now be addressed with an add-on to FalconStor VTL that accelerates backups four to eight-fold and reduces impact on production servers.
(ANALYST BRIEF)
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City and Hackney Primary Care Trust
by Mirapoint Software, Inc.
September 18, 2009
- (Free Research) Find out how National Health Service's (NHS) City and Hackney Primary Care Trust (PCT) used Mirapoint's RazorSafe 6000 email archiving appliance to solve the messaging challenges facing their Exchange servers.
(CASE STUDY)
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Microsoft Exchange Server 2007: Performance on VMware vSphere™ 4
by Global Knowledge
September 21, 2009
- (Free Research) Increased adoption of VMware infrastructure and continued performance advances in hardware and software have driven the virtualization of Microsoft Exchange. This paper will detail experiments that demonstrate the efficient performance and scalability of Exchange when running inside a virtual machine on a VMware vSphere™ 4 environment.
(WHITE PAPER)
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Benefits of Unified Messaging in Exchange Server 2007
by Global Knowledge
December 2008
- (Free Research) Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices.
(WHITE PAPER)
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Switching Essentials: An Introduction to Network Switching
by Global Knowledge
October 2008
- (Free Research) In this white paper, we will address the basics of this Layer 2 technology and help you get your network switch up and running. For our examples, we will use Cisco's 2950 switch.
(WHITE PAPER)
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Cutting Costs Through Workload Automation
by BMC Software, Inc
October 2009
- (Free Research) Join BMC's John McKinney with featured speaker Milind Govekar, Gartner analyst, for an informative webcast reinforcing the cost-cutting benefits of workload automation.
(WEBCAST)
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eGuide: Expert Tips for Managing Mainframe Costs and Security
by BMC Software, Inc
October 2009
- (Free Research) In this expert E-Guide, brought to you by SearchDataCenter.com and BMC, you will discover how to best maintain your mainframe infrastructure in light of the current economic climate. Explore the biggest challenges encountered by mainframe users today and gain insight into the distinct vulnerabilities and risks associated with mainframes.
(E-LEARNING TUTORIAL)
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