Advantage Of Call Center - IT Management Guide Results for Advantage Of Call Center (Page 2)
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Mission Critical Computing In The NextGen Data Center Infrastructure
by PC Connection in partnership with HP ThinClient
October 26, 2009
- (Free Research) In this webcast, learn about changing trends in the data center infrastructure. Discover tools to ensure high availability at a low cost to improve IT performance. Find out more about innovations to data center operations to help you remain competitive.
(WEBCAST)
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PODCAST: Mission Critical Computing In The NextGen Data Center Infrastructure
by PC Connection in partnership with HP ThinClient
October 26, 2009
- (Free Research) In this podcast, learn about changing trends in the data center infrastructure. Discover tools to ensure high availability at a low cost to improve IT performance. Find out more about innovations to data center operations to help you remain competitive.
(PODCAST)
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Optimize Customer Experience to Achieve Competitive Advantage
by Wipro Technologies
October 21, 2009
- (Free Research) Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area.
(WHITE PAPER)
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Redefining the Economics of Running the Modern Data Center
by Eaton Corporation
September 16, 2009
- (Free Research) The cost of operating the data center is outpacing the cost of IT resources themselves. High-density equipment pressures power and cooling systems to the max. Learn of the new approaches and technologies that are redefining the economics of running the modern data center.
(WHITE PAPER)
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Find Balance in Your Data Center
by CDW Corporation
September 08, 2009
- (Free Research) Virtualization has become a common solution to the problem of server sprawl. By using this technology to consolidate servers, many companies are using less floor space, cutting energy consumption, and simplifying management. But IT must translate these technological advantages into concrete improvements for the business. Read on to learn more.
(WHITE PAPER)
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Desktop Demystified: Server-Centric Client Virtualization Model Reduces Costs While Improving Security and Flexibility.
by CDW Corporation
September 08, 2009
- (Free Research) Client virtualization or Virtual Desktop Infrastructure (VDI) is a server-centric computing model that offers IT the ability to host and centrally manage Virtual Machines while providing end users a full-desktop experience. If you haven’t yet discovered the advantages of a VDI, read this whitepaper and put yourself in command of the desktop.
(WHITE PAPER)
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Presentation Transcript: Developing A Successful Proof-of-Concept for a Virtual Desktop Pilot
by Forsythe
December 07, 2009
- (Free Research) Virtual desktops provide many consolidation opportunities, as well as some unique security and business continuity advantages. This transcript will give you an overview of desktop virtualization, highlight several virtual desktop solutions, and analyze the operational efficiency gains possible with desktop virtualization.
(PRESENTATION TRANSCRIPT)
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Increase Customer Satisfaction and Optimize Business Performance by Improving Your Fax System
by Esker Inc.
November 24, 2009
- (Free Research) The paper will discuss key factors to consider with regard to fax technology, the impact of your faxing system on business processes, product selection and project execution. This paper advises an approach centered around choosing a vendor who is still paying close attention to fax communication as it relates to business processes.
(WHITE PAPER)
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eGuide: Microsoft Hyper-V: Improving Availability, Management, and Performance
by Dell and Microsoft
August 07, 2009
- (Free Research) Despite the obvious advantages associated with Microsoft Hyper-V, this virtualization platform does not come without its availability and resiliency challenges. In this expert E-Guide, brought to you by SearchWindowsServer.com, Dell and Microsoft, you will gain insight into the improvements made to Hyper-V by Windows Server 2008 R2.
(EGUIDE)
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Dell and Microsoft Windows Server 2008 Server Virtualization and Management
by Dell and Microsoft
December 2008
- (Free Research) With the introduction of Microsoft Hyper-V as part of Windows Server 2008, and Microsoft System Center Virtual Machine Manager, you can now take advantage of a powerful new set of tools to help simplify infrastructure management.
(WHITE PAPER)
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Remote Support Center Solution -
30 Day Free Trial!
by ScriptLogic Corporation
September 2009
- (Free Research) Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm.
(TRIAL SOFTWARE)
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Help Desk vs. Service Desk: Which One is Right for You
by Numara Software
March 2009
- (Free Research) This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.
(WHITE PAPER)
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Reinventing Your Infrastructure with IIMv3
by CompuCom Systems, Inc.
October 2009
- (Free Research) This paper is the first in a series of white papers designed to provide a complete view of IIMv3 and its value proposition to the enterprise. Look for additional white papers on IT transformation, the IIMv3 architecture, and the Next Generation Data Center.
(WHITE PAPER)
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SAP® Support of the Healthecare Supply Chain's Ongoing Effort to Ensure Patient Safety and Drive Business Value
by SAP AG
June 2009
- (Free Research) The Center for Healthcare Supply Chain Research (formerly the HDMA Research & Education Foundation) recently published an important study concerning data management and data sharing in the healthcare supply chain. This whitepaper discusses the key conclusions of their study.
(WHITE PAPER)
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eGuide: Examining Blade Servers and Virtualization and the Related Channel Opportunities
by Dell, Inc. and Intel
October 2009
- (Free Research) In this expert E-Guide, brought to you by SearchSystemsChannel.com and Dell, you will discover the critical role blade servers play in your customers' virtualization plans.
(EGUIDE)
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Top 3 Essential Elements of Information Security in SaaS Solutions
by Esker Inc.
July 2009
- (Free Research) This paper outlines key aspects of information security companies should look for in SaaS solutions to protect information and ensure business success, focusing on three essential elements instrumental to achieving this goal: data privacy, access control and business continuity.
(WHITE PAPER)
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Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services
by Infoblox
March 2009
- (Free Research) This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution.
(WHITE PAPER)
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Open Storage vs. Closed Storage: The Evolution or The New Evolution in Storage
by Sun Microsystems, Inc.
June 2009
- (Free Research) This video discusses the key differentials between the high performance, high efficiency strategy of today's Open Storage approach vs. the high capacity attributes of yesterday's closed storage.
(VIDEO)
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Cisco IP Phone Features
by Global Knowledge
February 2009
- (Free Research) This paper explains various features (Softkeys) available to the phone while in a call state.
(WHITE PAPER)
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Leveraging Enterprise DeDupe for Maximum ROI
by FalconStor Software
May 2009
- (Free Research) This webcast is part of Falconstor Software's "IT as a Weapon Series" designed to provide insight for IT managers and storage professionals. In this presentation, Vice President of Falconstor's Enterprise Solutions, Chris Poelker, discusses common IT challenges, the importance of deduplication, and examines the benefits of Falconstor's solutions.
(WEBCAST)
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Automation on Demand: Creating an Efficient and Cost Effective AP Solution
by Esker Inc.
July 2009
- (Free Research) This paper presents a solution that leverages comprehensive document process automation to deliver the advantages of paperless invoice processing as an on-demand service. It highlights the opportunity to shift ROI from the project level to the document level (capital versus operational expense) and realize automation benefits immediately.
(WHITE PAPER)
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Implementing Best Practices: The Dell Management Console and ITIL
by Dell and Symantec
March 2009
- (Free Research) The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.
(WHITE PAPER)
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Sybase Raises the Bar on Database Replication: Offerings Focus Strongly On Performance, Reliability, and Heterogeneity
by Sybase, Inc.
July 2009
- (Free Research) This report presents all the features and functionality of the Sybase Replication Server, such as support for real time, bi-directional movement of data, conflict resolution, optimized resource utilization, and heterogeneous data sources. Read this report to learn all the advantages that the Sybase Replication Server can have for your organization.
(ANALYST REPORT)
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Podcast- Picking the Right Thin Client
by Pano Logic, Inc
November 2009
- (Free Research) This podcast, featuring Brian Madden and Gabe Knuth, provides expert advice to help you select the right thin client for your environment. Learn which features are important and how to manage thin clients effectively.
(PODCAST)
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Managing the Amazon Elastic Compute Cloud with CA
by CA
October 2009
- (Free Research) Read this paper to learn how innovative management solutions from CA add comprehensive support for Amazon EC2 with real-time automation, application performance, service, and database management.
(WHITE PAPER)
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