Abstract Operating Systems In Call Center - IT Management Guide Results for Abstract Operating Systems In Call Center (Page 3)
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Sun Systems for Oracle's Siebel CRM Enterprise: Transform Your Business for Growth
by Sun Microsystems, Inc.
November 16, 2009
- (Free Research) Consolidating and virtualizing application, web, and database tiers for enterprise Oracle® Siebel 8.0 CRM applications is one approach to help reduce costs and enhance flexibility. Read this paper to learn about Sun's platform for the Oracle Siebel CRM software stack.
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Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution
by Microsoft
July 25, 2008
- (Free Research) After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.
(CASE STUDY)
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Windows 7 and Hyper-V Deep Dive Webcast
by Microsoft
September 08, 2009
- (Free Research) Interested in boosting your business by combining the power of the Windows 7 operating system with Hyper-V virtualization? If so, please join Michael Pathi, Partner Technology Specialist, Microsoft Corporation, for this webcast and find out how the Windows 7 and Windows Server 2008 R2 operating systems work together.
(WEBCAST)
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Security Blanket 3.0
by Trusted Computer Solutions
October 29, 2009
- (Free Research) Using OS lock down scripts can be time consuming and error prone. Keeping those scripts up-to-date as new guidelines are published requires a continuous cycle of research, interpretation, and script revision. Do you really have time for this? Security Blanket automates the process of locking down Linux and Solaris operating systems.
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Intel® Core™2 Processor with vPro™ Technology and Windows® 7: Better for Business
by Intel Technology Provider
October 16, 2009
- (Free Research) Technical decision makers are faced with many challenges in today's economy: help users get more work done faster and with fewer difficulties, protect the network and individual systems from attacks or malicious code, and much more. Find out how the Intel Core 2 processor with vPro technology complements the new Windows 7 operating system.
(WHITE PAPER)
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Podcast- The Importance of User Workspace Virtualization in Desktop Virtualization
by RES Software
September 25, 2009
- (Free Research) In this podcast featuring industry expert, Brian Madden, learn how to meet user needs when virtualizing desktops. Discover how to reduce costs and simplify desktop management by installing a master operating system that all users share. Learn how to get a personalized user workspace even when sharing a master virtual desktop image.
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Sun Fire X4170, X4270 and X4275 Server Architecture: Optimizing Performance, Density and Expandability to Maximize Datacenter Value
by Sun Microsystems, Inc.
April 01, 2009
- (Free Research) This white paper describes the architecture of the Sun Fire X4170, X4270 and X4275 servers, including the processor technology, I/O subsystem, built-in system management features, and range of supported operating systems.
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Symantec Workspace Profiles
by Symantec
October 29, 2009
- (Free Research) SWP is a new software product from Symantec's Endpoint Virtualization group. SWP separates (virtualizes) the user's profile (user data, settings and personality) from the underlying operating system allowing users to easily roam from device to device, work on two sessions simultaneously, or access their profile in the context...
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Robot/ SCHEDULE Enterprise: Brings Cross-Platform Success to Key Energy Services
by Help/Systems
October 19, 2009
- (Free Research) Learn how Key Energy Services, Inc., the largest rig-based oil well services company in the industry, is using Robot/SCHEDULE - the automated, job scheduler and batch management software across multiple platforms.
(CASE STUDY)
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Webcast and Solution Demo - Staying ahead of Threats with Lumension Security Vulnerability Management Solution
by Lumension
January 28, 2009
- (Free Research) Learn how the Lumension Security Vulnerability Management Solution helps organizations effectively minimize security risks through the proactive discovery of IT assets and automated remediation of software and configuration vulnerabilities.
(WEBCAST)
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Dealing with Linux Server Sprawl
by Red Hat
September 16, 2009
- (Free Research) Organizations that do not have an active management strategy are often left with significant server sprawl issues. This expert webcast discusses a three pronged approach for overcoming these issues and explores different options for virtualization on Linux platforms.
(WEBCAST)
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Configuring Sun™ Storage 7000 Unified Storage Systems for Oracle® Databases
by Sun Microsystems, Inc.
January 23, 2009
- (Free Research) In planning storage solutions for Oracle database applications, Sun Storage 7000 Unified Storage Systems offer a range of performance and scalability options, and can be configured to meet specific application requirements for capacity, performance, and reliability.
(WHITE PAPER)
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Deploying Oracle Databases on Sun Storage 7000 Unified Storage
by Sun Microsystems, Inc.
January 23, 2009
- (Free Research) In planning storage solutions for Oracle database applications, Sun Storage 7000 Unified Storage Systems offer a range of performance and scalability options, and can be configured to meet specific application requirements for capacity, performance, and reliability.
(WHITE PAPER)
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VoIP and Lower TCO Will Drive Adoption of Hosted On-Demand Contact Centers
by Five9
September 10, 2009
- (Free Research) Read this paper to learn how organizations that have selected a hosted contact center solution have minimized or even eliminated the cost of their IT or telecom support departments. Keep reading to learn what the benefits a hosted contact center solution can have for your company.
(WHITE PAPER)
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Business Together with Microsoft: the unified communications and collaboration solution of Orange Business Services and Microsoft
by Orange Business Services
July 20, 2009
- (Free Research) With the momentum of IP convergence and the movement toward an all digital world, professional communication systems combining telephony over IP, e-mail, instant messaging and audio/video conferencing services are sparking serious interest due to the benefits they offer. Read on to learn more.
(WHITE PAPER)
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Expand Your Reach: Mastering Multi-Modal Survey Research
by SPSS Inc. Worldwide Headquarters
April 14, 2009
- (Free Research) Whether it's in your call center, on the Web, or in-person, effective survey research requires proven practices that reach across the board. In this webcast, you learn how to cut the costs and improve the performance of your survey research efforts - regardless of where you reach your respondents or what language they speak.
(WEBCAST)
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Future-Proofing Your HP Business Critical Infrastructure: How Tukwila Might Just Force You to Rethink Everything
by Forsythe
November 23, 2009
- (Free Research) Read this whitepaper to learn how truly future-proofing your environment involves a comprehensive approach and engagement with newer technologies and methods, aligning them with overall best practices —and strengthening your ability to innovate.
(WHITE PAPER)
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Understanding Alternative Compute Models
by Dell, Inc. and Intel
November 25, 2009
- (Free Research) Thanks to recent advances in technology, IT has a range of centrally-managed compute models from which to choose. This white paper describes the variety of compute models available, how each works, and the advantages and limitations of each model for key vectors such as security, manageability, and power consumption.
(WHITE PAPER)
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Intel® Xeon® Processor 5500 Series - An Intelligent Approach to IT Challenges
by Insight & Intel
October 06, 2009
- (Free Research) The Intel® Xeon® processor 5500 series provides a foundation for IT management to refresh existing or design new data centers to achieve greater performance while using less energy and space, and dramatically reducing operating costs.
(PRODUCT OVERVIEW)
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Getting the most out of Windows 7 with enhanced security
by Sophos Inc.
November 17, 2009
- (Free Research) Attend this webcast to get insights into Windows 7 and find out how Sophos can help you extend protection against the increasingly complex malware threats; we can help you control your users’ environment, and most of all protect what you value.
(WEBCAST)
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Recovery Manager for Exchange - Free Trial!
by ScriptLogic Corporation
April 10, 2009
- (Free Research) Have you ever had to recover an email regarding an ex-employee whose account and mailbox no longer exists? Has HR ever asked you to find all emails involving certain employees, topics or associated dates?
(TRIAL SOFTWARE)
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Symantec’s 7 Steps to Windows 7: Planning and Assessment
by Symantec Corporation
November 05, 2009
- (Free Research) With the release of Windows 7, many organizations are considering migrating to this new platform. This webcast explores best practices to aid IT pros in this transition. Discover a wide range of hardware and software technology that will help you prepare for this switch.
(WEBCAST)
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Email As Evidence: 12 Steps To Ensuring Good Evidential Quality Of Email
by Mimecast
August 05, 2009
- (Free Research) Infrastructures of potentially dozens of servers have built up around corporate email servers to provide better governance, reduced risk and improved legislative compliance - anti-virus, anti-spam, attachment handling, encryption, disclaimers, archiving and hot-standby mail servers to name a few.
(WHITE PAPER)
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Get More Virtual with Dell and VMware vSphere
by Dell, Inc.
June 09, 2009
- (Free Research) Learn how Dell has designed and integrated the Dell EqualLogic Virtual SAN with VMware® vSphere 4.0 with to help you save money and get more virtual.
(WEBCAST)
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Practical and Flexible IT Service Management for the Real World
by Numara Software
January 06, 2009
- (Free Research) This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today.
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