Abstract Operating Systems In Call Center - IT Management Guide Results for Abstract Operating Systems In Call Center (Page 2)
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PODCAST: A Unified Approach to Managing the Virtual Environment
by Forsythe
October 16, 2009
- (Free Research) In this podcast, learn about a unified approach to IT management. Discover how to decrease complexity introduced by virtualization and cloud computing to ensure optimal performance of your virtual and physical environments.
(PODCAST)
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Virtual Desktops and the Pano System
by Pano Logic, Inc
November 12, 2009
- (Free Research) Pano Logic® is the first company to offer a complete, purpose-built solution for virtual desktops combining a unique zero-client endpoint device with centralized tools designed specifically for the tasks of deployment and managing virtual desktops.
(WHITE PAPER)
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Top 10 Reasons to Upgrade to Windows Server 2008 R2
by Dell and Microsoft
October 13, 2009
- (Free Research) Windows Server® 2008 R2 is the newest Windows Server operating system from Microsoft. Designed to help organizations reduce operating costs and increase efficiencies, Windows Server 2008 R2 provides enhanced management control over resources across the enterprise. Read the top 10 reasons why you should upgrade to Windows Server 2008 R2.
(WHITE PAPER)
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A Guide to Deploying Oracle® Real Application Clusters on Sun Storage 7000 Unified Storage System
by Sun Microsystems, Inc.
May 01, 2009
- (Free Research) This quick start guide shows how to configure the Sun Storage 7000 Unified Storage System and hosts on the Solaris™ Operating System for Oracle RAC infrastructure deployment.
(WHITE PAPER)
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Virtual Desktop Management: Reducing Infrastructure Costs
by HP, Vmware and AMD
September 17, 2009
- (Free Research) This webcast discusses ways to reduce costs and improve return on investment with desktop virtualization. Learn how implementing this technology enables you to reduce IT staff costs by more than 40 percent. Discover ways to reduce infrastructure expenses and total cost of ownership by more than 50 percent.
(WEBCAST)
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Desktop Demystified: Server-Centric Client Virtualization Model Reduces Costs While Improving Security and Flexibility.
by CDW Corporation
September 08, 2009
- (Free Research) Client virtualization or Virtual Desktop Infrastructure (VDI) is a server-centric computing model that offers IT the ability to host and centrally manage Virtual Machines while providing end users a full-desktop experience. If you haven’t yet discovered the advantages of a VDI, read this whitepaper and put yourself in command of the desktop.
(WHITE PAPER)
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How Customers Are Cutting Costs and Building Value with Microsoft Virtualization
by Microsoft
November 03, 2008
- (Free Research) Virtualization provides powerful, tangible ways to streamline many traditionally time-consuming processes and minimize the resources needed to deploy and manage IT resources. This white paper examines how Microsoft® customers are using virtualization technology to simplify their IT infrastructure, IT processes, and save money.
(WHITE PAPER)
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The Leader in On-Demand Call Centers: Five9 Product Overview
by Five9
September 10, 2009
- (Free Research) Five9 is the leader in on-demand call center products. Watch this overview to learn about all the products Five9 has to offer to help improve your call center operations and learn just how easy it is to use the many products available from Five9.
(PRODUCT OVERVIEW)
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Common Pitfalls in Server Virtualization
by CDW Corporation
August 25, 2008
- (Free Research) For all its benefits, server virtualization can be difficult to implement and could actually increase your costs and complicate network management. Here are some common pitfalls to look out for and avoid.
(WHITE PAPER)
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The Secret of Migration Success: Developing an Effective Migration Strategy
by Forsythe
November 23, 2009
- (Free Research) In this report, we examine the pressing need within organizations and businesses for migration to advanced platforms, as well as the businessbuilding opportunities companies can leverage from the transition.
(WHITE PAPER)
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Discount Tire Accelerates Its E-Commerce Business With Red Hat Satellite And IBM
by Red Hat
July 28, 2009
- (Free Research) In 2000, Discount Tire Company decided to bring management of its e-commerce infrastructure in-house after having outsourced it for several years. Learn how they turned to the rock-solid reliability of Red Hat's Enterprise Linux platform to handle the task of supporting their new e-commerce environment.
(CASE STUDY)
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Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns
by Five9
September 10, 2009
- (Free Research) Read case study to learn how Vonage selected the Five9 Virtual Call Center Suite to launch an ambitious campaign to win back over 70,000 customers. Read on to learn how Five9 Virtual Call Center Suite offers superior-quality VoIP, predictive dialer, inbound call capabilities, comprehensive management and customer tracking tools, and more.
(CASE STUDY)
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Highly Available Virtualization With Microsoft Hyper-V and System Center Virtual Machine Manager 2008
by Dell and Microsoft
December 11, 2008
- (Free Research) Combining Microsoft Hyper-V technology with SCVMM 2008 on Dell platforms can help organizations create highly available virtualized systems while offering simplified management, dynamic performance, and reduced costs.
(ARTICLE)
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Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution
by Microsoft
July 25, 2008
- (Free Research) After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.
(CASE STUDY)
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An IT Executive's Guide to Effective Unix Migrations with Dell Services
by Dell, Inc. and Intel
September 29, 2009
- (Free Research) In this podcast, listen to expert Scott Sawyer explain how Dell Services can help you plan for modernization of your legacy Unix infrastructure.
(PODCAST)
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Troubleshooting Made Easy In Linux
by Global Knowledge
May 01, 2009
- (Free Research) Troubleshooting is a necessary evil. Where does one start when the operating system does not start, the application does not load or run correctly, the network hangs or a network service does not listen or perform? Linux is noted for being rock solid, stable, and easy to manage but not as user friendly.
(WHITE PAPER)
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User's Guide to Office 2007 - No Need to Wait, Deploy It Now
by Global Knowledge
December 2008
- (Free Research) It seems we're always dragged kicking and screaming into the newest operating system, programs, or hardware systems. Office 2007 is quite an initial adjustment yet it is one the most functional products from Microsoft in a while.
(WHITE PAPER)
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Windows 7 and Hyper-V Deep Dive Webcast
by Microsoft
September 2009
- (Free Research) Interested in boosting your business by combining the power of the Windows 7 operating system with Hyper-V virtualization? If so, please join Michael Pathi, Partner Technology Specialist, Microsoft Corporation, for this webcast and find out how the Windows 7 and Windows Server 2008 R2 operating systems work together.
(WEBCAST)
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Top Reasons To Choose Red Hat Enterprise Linux
by Red Hat and Intel
August 2009
- (Free Research) You probably already know that some of the largest and most demanding companies trust Red Hat to drive the IT infrastructure behind their successful businesses. This whitepaper will list and discuss the top reasons you should choose Red Hat Enterprise Linux to power the demanding applications you rely on to run your company.
(WHITE PAPER)
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Moving Beyond Windows 7: It's time to Upgrade more than your Operating System
by Symantec
November 2009
- (Free Research) A Windows 7 migration is an opportunity to drive across the board value into your IT infrastructure. Begin with the end in mind. Learn how to move your IT environment forward by leveraging the latest in security, data protection and systems management along with your Windows 7 refresh.
(PODCAST)
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Sun Systems for Oracle's Siebel CRM Enterprise: Transform Your Business for Growth
by Sun Microsystems, Inc.
November 2009
- (Free Research) Consolidating and virtualizing application, web, and database tiers for enterprise Oracle® Siebel 8.0 CRM applications is one approach to help reduce costs and enhance flexibility. Read this paper to learn about Sun's platform for the Oracle Siebel CRM software stack.
(ARTICLE)
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Sawmill 8 - Web Log Analysis Tool
by Flowerfire, Inc.
May 2009
- (Free Research) Sawmill is a powerful hierarchical log analysis tool that runs on every major platform and operating system.
(TRIAL SOFTWARE)
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Security Blanket 3.0
by Trusted Computer Solutions
October 2009
- (Free Research) Using OS lock down scripts can be time consuming and error prone. Keeping those scripts up-to-date as new guidelines are published requires a continuous cycle of research, interpretation, and script revision. Do you really have time for this? Security Blanket automates the process of locking down Linux and Solaris operating systems.
(DOWNLOAD)
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Intel® Core™2 Processor with vPro™ Technology and Windows® 7: Better for Business
by Intel Technology Provider
October 2009
- (Free Research) Technical decision makers are faced with many challenges in today's economy: help users get more work done faster and with fewer difficulties, protect the network and individual systems from attacks or malicious code, and much more. Find out how the Intel Core 2 processor with vPro technology complements the new Windows 7 operating system.
(WHITE PAPER)
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The Value of Virtualization
by Global Knowledge
February 2009
- (Free Research) Virtualization offers multiple ways to save money including hardware purchase, power and cooling costs over time and staff time needed when providing a test and analysis environment to name a few.
(WHITE PAPER)
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