Abstract Operating Systems In Call Center - IT Management Guide Results for Abstract Operating Systems In Call Center (Page 5)
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Dell Windows 7 Readiness Assessment
by Dell, Inc.
October 07, 2009
- (Free Research) To capitalize on the benefits of Windows 7, you must make sure your computing environment is ready for the upgrade. Dell's Windows 7 Readiness Assessment is designed to identify application compatibility, hardware compatibility and migration readiness and to provide the recommendations needed to help make your transition to Windows 7 smooth.
(DATA SHEET)
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Sun's Reference Architecture for Video Surveillance with IPCONFIGURE ESM
by Sun Microsystems, Inc.
November 2008
- (Free Research) The Sun Reference Architecture for Video Surveillance with ipConfigure ESM provides a scalable digital surveillance platform that allows organizations to adjust infrastructure to fit their exact needs.
(BOOK)
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Web Platform Installer 2.0
by Microsoft
October 2009
- (Free Research) In one neat package, the Web Platform Installer gives you the frameworks, web server, database, tools and applications you need to quickly build and run Web applications and solutions on Windows.
(TRIAL SOFTWARE)
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7 Essential Steps to Achieve, Measure and Prove Optimal Security Risk Reduction
by Qualys, Inc.
October 2009
- (Free Research) Rapid changes within technology, new server and software deployments, and the evolving sophistication of attack methods used to infiltrate systems and steal data create the greatest set of challenges faced by security and IT administrators trying to keep their systems secure and within regulatory compliance. Interested in reducing security risk?
(WHITE PAPER)
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Red Hat Service-Oriented Architecture
by JBoss, a Division of Red Hat
July 2009
- (Free Research) Red Hat can alleviate common infrastructure problems by moving organizations toward service-oriented architectures (SOA). High-quality, low-cost, SOA-enabled solutions from Red Hat and JBoss let customers focus their resources on the applications and business processes that differentiate their business and give them a competitive advantage.
(WHITE PAPER)
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Addressing the challenges of implementing a customer-centric strategy
by Infor CRM
December 2008
- (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints.
(WHITE PAPER)
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Webcast - The Importance of User Workspace Virtualization in Desktop Virtualization
by RES Software
September 2009
- (Free Research) In this webcast featuring industry expert, Brian Madden, learn how to meet user needs when virtualizing desktops. Discover how to reduce costs and simplify desktop management by installing a master operating system that all users share. Learn how to get a personalized user workspace even when sharing a master virtual desktop image.
(WEBCAST)
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Analyzing the Total Cost of a Global Service Desk
by CompuCom Systems, Inc.
April 2009
- (Free Research) Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution.
(WHITE PAPER)
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Redefining the Economics of Running the Modern Data Center
by Eaton Corporation
September 2009
- (Free Research) The cost of operating the data center is outpacing the cost of IT resources themselves. High-density equipment pressures power and cooling systems to the max. Learn of the new approaches and technologies that are redefining the economics of running the modern data center.
(WHITE PAPER)
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Online Training Case Study
by SyberWorks, Inc.
December 2008
- (Free Research) The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license.
(CASE STUDY)
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Recovery Manager for Active Directory
by ScriptLogic Corporation
April 2009
- (Free Research) Human error and hardware or software failures can easily corrupt Active Directory. AD objects can often be modified or deleted by mistake and faulty scripts can overwrite attributes. The result is unplanned system downtime and lost user productivity.
(TRIAL SOFTWARE)
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Vyatta vRouter & vFirewall for XenServer & VMware
by Vyatta Inc.
September 2009
- (Free Research) Vyatta's vRouter & vFirewall technology is optimized to run in virtual environments to manage traffic and enforce policies in the same way that a physical router, firewall, VPN or intrusion prevention device does in a traditional infrastructure. Try out this open source software today.
(DOWNLOAD)
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Enterprise, Back-Office Applications Propel our Business: An order management system, payroll and customer call center that connects your organization with customers and employees
by IBM
October 2009
- (Free Research) With Oracle Applications Extension for Rational Performance you no longer have to jeopardize your business engine during an upgrade. You’ll eliminate risk, increase testing productivity, speedy delivery, and ensure the quality and scalability of your business systems.
(WHITE PAPER)
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Laying the IT Security Foundation
by Lumension
April 2009
- (Free Research) Learn how in today's evolving threat landscape you need to lay the proper IT security foundation that proactively addresses the root cause of attacks such as Conficker.
(WHITE PAPER)
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Achieving Federal Desktop Core Configuration Compliance with Lumension Solutions
by Lumension
May 2009
- (Free Research) The Federal Desktop Core Configuration (FDCC) is an OMB mandated security configuration set applicable within United States Federal Government agencies. Learn how you can address each of the FDCC requirements with Lumension Vulnerability Management.
(WHITE PAPER)
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Help Desk vs. Service Desk: Which One is Right for You
by Numara Software
March 2009
- (Free Research) This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.
(WHITE PAPER)
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Hitachi Consulting Sees Its Way to Application Control with Blue Coat
by Blue Coat
October 2009
- (Free Research) With two data centers serving 24 offices in the U.S., Europe and India, Hitachi Consulting required a solution that could provide visibility into the applications running on the network while selectively accelerating business critical ones. Read on to learn about the solution they found.
(CASE STUDY)
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Midmark Aims for Excellence with Efficient Products and Support
by LogMeIn, Inc.
September 2009
- (Free Research) Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones.
(CASE STUDY)
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Empowerment as a Growth Strategy
by Oracle Corporation
September 2007
- (Free Research) Companies are using technology and other tools to help employees deliver an organization's best collective thinking during each customer interaction. Among them is Hewlett-Packard (HP), which we will feature in this paper. We will also explain why empowering your key customer-facing employees is the new path to achieving extraordinary results.
(WHITE PAPER)
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SAP® Support of the Healthecare Supply Chain's Ongoing Effort to Ensure Patient Safety and Drive Business Value
by SAP AG
June 2009
- (Free Research) The Center for Healthcare Supply Chain Research (formerly the HDMA Research & Education Foundation) recently published an important study concerning data management and data sharing in the healthcare supply chain. This whitepaper discusses the key conclusions of their study.
(WHITE PAPER)
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Dell PowerEdge Half-height M610 and Full-height M710 Blade Servers
by Dell, Inc. and Intel
September 2009
- (Free Research) The Dell PowerEdge M-Series blade servers help cut operating expenses through energy efficiency, product flexibility, and efficient use of data center space. When combined with Dell's world-class storage, management, and support offerings, the result is a total enterprise solution that can help you simplify and save on IT expenses.
(WHITE PAPER)
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Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint
by IBM
December 2008
- (Free Research) This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?
(WHITE PAPER)
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Seven Ways To Lower Storage TCO
by Compellent
January 2009
- (Free Research) Organizations of all types and sizes are under pressure to boost efficiency, cut costs and reduce power consumption. Compellent Storage Center - a highly integrated, feature-rich data storage solution- was designed to lower data storage TCO. Read this white paper for more details on how Compellant can save save your company millions of dollars.
(WHITE PAPER)
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Introduction to Virtual Desktop Architectures
by RingCube Technologies, Inc.
November 2009
- (Free Research) Enterprises have embraced various forms of virtualization during the past few decades including server, storage and desktop virtualization. In this paper, we will describe several desktop virtualization architectures, and the success criteria required for each.
(WHITE PAPER)
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Future-Proofing Your HP Business Critical Infrastructure: How Tukwila Might Just Force You to Rethink Everything
by Forsythe
November 2009
- (Free Research) Read this whitepaper to learn how truly future-proofing your environment involves a comprehensive approach and engagement with newer technologies and methods, aligning them with overall best practices —and strengthening your ability to innovate.
(WHITE PAPER)
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