5 Sigma Definitions - IT Management Guide Results for 5 Sigma Definitions (Page 6)
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Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution
by Microsoft
July 25, 2008
- (Free Research) After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.
(CASE STUDY)
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Vulnerability Management: What my CIO Needs to Know
by eEye Digital Security
November 03, 2009
- (Free Research) Implementing a vulnerability management process is critical to protecting any business from harmful attacks. This whitepaper examines the importance of vulnerability assessment and the common myths surrounding security protection.
(WHITE PAPER)
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PortalGuard: Browser-Based Authentication and Password Security for Microsoft SharePoint, IBM WebSphere and WebSphere Portal, and IBM Lotus Domino
by PistolStar, Inc.
August 26, 2009
- (Free Research) PortalGuard is an authentication and password security solution that allows end-users to securely authenticate and self-manage passwords directly from a Web browser, while providing administrators with functionality to meet or exceed their security objectives and achieve compliance with government and industry regulations.
(TECHNICAL ARTICLE)
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Northern Storage Suite V8
by Northern Parklife
February 12, 2009
- (Free Research) Northern Storage Suite V8, Northern's latest release, meets the central challenge of designing practical storage strategies. It's highly customizable and can be tailored to fit any environment. With a better user experience, increased administrative efficiency and decreased costs, it's exactly what an SRM solution should offer.
(WHITE PAPER)
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Extend SAP Warehouse Management Capabilities: Kubota Tractors Implements SAP® Console
by CDC Global Services - Catalyst
November 02, 2009
- (Free Research) This case study explains how Kubota turned to Catalyst to implement SAP® Console Technology and extend SAP warehouse management capabilities. Read on to learn how Catalyst was able to deliver this inside four months, ensuring no loss of business and driving significant benefits throughout the business.
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De-Duplication Is Physical - Storage Management Is Logical
by Northern Parklife
January 05, 2009
- (Free Research) This whitepaper will provide an overview of the benefits of Storage Resource Management as a "front end" to data deduplication. We will demonstrate how an SRM tool such as Northern Storage Suite can work in concert with data de-duplication technologies to efficiently streamline data and assure optimal performance of an organization's storage inf...
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Dell's SMART Approach to Workload Automation
by BMC Software, Inc
April 17, 2009
- (Free Research) This white paper discusses why Dell chose BMC's CONTROL-M when they embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs.
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Achieving HIPAA Compliance with Red Hat Enterprise Virtualization for Desktops
by Red Hat
October 05, 2009
- (Free Research) This paper will illustrate how Red Hat Enterprise Virtualization for Desktops can help organizations comply with specific HIPAA mandates, while at the same time increasing their overall efficiency and agility.
(WHITE PAPER)
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7 Habits of Highly Successful Surveys
by Vovici
October 20, 2009
- (Free Research) Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more!
(WHITE PAPER)
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Virtually Effortless Backup for VMware Environments
by FalconStor Software
March 09, 2009
- (Free Research) VMware Consolidated Backup (VCB) improves virtual server backup, but there are a number of limitations. FalconStor Software has a solution that works with VCB while overcoming these limitations. Using this solution, you can quickly and efficiently back up virtual machines and retain transactional consistency, without management complexity.
(WHITE PAPER)
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American Airlines sees ROI of 1192% in 2 Months with Predictive Analytics
by SPSS Inc. Worldwide Headquarters
February 20, 2009
- (Free Research) To overcome the challenges of increased customer data, American Airlines deployed SPSS for Windows to replace its mainframe based analytics system, increasing productivity of its customer research team and improving decision making while reducing ongoing costs.
(CASE STUDY)
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Multicast - Why Use It?
by Global Knowledge
December 2008
- (Free Research) When multiple receivers are required to get the same data at approximately the same time, multicast is a more efficient way of delivering data than unicast.
(WHITE PAPER)
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Ntreev USATackles Chargebacks and Terms of Service Violations with Device Reputation
by iovation, Inc.
June 2009
- (Free Research) One of the world's largest MMORPG publishers uses iovation to keep their games safe for their valued players, and the fraudsters out.
(CASE STUDY)
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'Lights Out' IT Management -- Automate Problem Identification & Resolution
by Dorado Software
September 2008
- (Free Research) Lights-Out IT Management refers to the automation of both problem identification and problem resolution. The successful implementation of Lights-Out IT Management is built upon an integrated system that provides three key management functions: find, configure, and monitor. Read on to learn more.
(WHITE PAPER)
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Dedupe Simply – Presentation transcript
by Data Domain
September 2009
- (Free Research) Please read this presentation transcript in which Brian Biles, VP of Product Management and the Co-founder of Data Domain, discusses data deduplication. And, why is it important? What exactly is it? What are the things that make different implementations different? Learn the questions you should be asking.
(PRESENTATION TRANSCRIPT)
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The State of Deduplication in Europe
by Data Domain
February 2009
- (Free Research) In this research paper you'll learn about the top challenges facing storage professionals in Europe and information about Data Domain deduplication storage systems.
(WHITE PAPER)
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Save Money on Mainframe Hardware and Software: Five Simple Steps to Managing MIPS
by Compuware Corporation
September 2009
- (Free Research) This paper will detail how to control and manage MIPS usage by employing a systematic, repeatable approach that uses powerful technology and a proven process and expertise.
(WHITE PAPER)
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How to write a RFP for Master Data Management: 10 Common Mistakes to Avoid
by Siperian, Inc.
September 2007
- (Free Research) Critical master data management (MDM) functionality can be easily overlooked when request for proposals (RFPs) are narrowly focused on a single business data type. Ensure success by avoiding 10 costly mistakes when writing your RFP.
(WHITE PAPER)
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Learn how to Enhance your Online Customer Relationships
by Actuate
May 2009
- (Free Research) To truly meet the needs of the modern banking customer, banks must do more than simply provide multi- siloed, disconnected, and inconsistent channels. This business whitepaper includes recommendations from a leading analyst on driving customer retention.
(WHITE PAPER)
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Deploying and Managing Windows Server 2008 R2 with Microsoft System Center
by Microsoft
September 2009
- (Free Research) With the release of Microsoft Windows Server 2008 R2, organizations have access to new capabilities such as Live Migration and Windows Powershell 2.0 that will reduce the cost of datacenter operations, enhance security and availability, while improving server environment manageability.
(WHITE PAPER)
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Firm Boosts Collaboration, Responsiveness to Customers with Unified Communications
by Microsoft
August 2008
- (Free Research) This case study examines the benefits BSA LifeStructures was able to gain by deploying a communications solution using Microsoft Office Communications Server 2007, Exchange Server 2007with Unified Messaging, and LifeCam webcams.
(CASE STUDY)
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Robotics Manufacturer Automates Collaboration with Digital Note-Taking Program
by Microsoft
February 2008
- (Free Research) Autonomous Solutions (ASI), the world leader in large vehicle robotics, has fundamentally changed the way its employees communicate and collaborate by using Office OneNote 2007. This case study shows how this collaboration application dramatically improved ASI's management of multi-million dollar projects.
(CASE STUDY)
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Vulnerability Assessments: Guidelines to Maximize Performance
by Lumension
October 2007
- (Free Research) This white paper outlines the process for successfully integrating vulnerability scanning and remediation capabilities to ensure your organization maintains a secure environment while complying with internal and external security policies.
(WHITE PAPER)
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North Shore Medical Center Provides Better Support with AMD Processor-based Solutions
by HP, Vmware and AMD
July 2008
- (Free Research) Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions.
(CASE STUDY)
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