10 Hour Global Help Desk Shifts - IT Management Guide Results for 10 Hour Global Help Desk Shifts (Page 4)
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Reduce Costs and Gain Control of Your Virtualized Infrastructure with Consolidated Management
by Hewlett-Packard Company
October 07, 2009
- (Free Research) Join HP and VMware, industry leaders in virtualization and infrastructure and application management for this one hour webinar to learn how you can reduce management costs and gain increased visibility and control of your virtual infrastructure.
(WEBCAST)
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IT Savings Made Simple: Rethink Your User Desktops
by Citrix
October 06, 2009
- (Free Research) Desktop virtualization—the replacement of physical desktops with virtualized versions hosted and delivered from the datacenter—not only allows you to equip your users more efficiently and cost-effectively; it enables a broad range of strategies for reducing cost, improving service and providing more agile support to the organization.
(WHITE PAPER)
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Social Networking Changing Business Top to Bottom - Ind. Analyst
by NewsGator Technologies
December 07, 2009
- (Free Research) Organizations often lack an understanding of how social networking affects their organization. This webcast explores real-life companies engaged in social networking to give viewers a better understanding of how it impacts consumer and enterprise environments.
(WEBCAST)
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So You Have VOIP, Now What? Video-enabling Your IP Network
by TANDBERG
November 12, 2009
- (Free Research) IT executives no longer need to justify their use of Voice over IP—the technology works. It saves companies money, and it enables communication across global boundaries. As companies grow more global, and workers more virtual, employees must be able to communicate with co-workers, partners, customers and suppliers anytime, anywhere.
(WHITE PAPER)
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Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations
by Microsoft
April 14, 2008
- (Free Research) The goal of South African Tourism's global employees is to increase tourism to the nation to help enhance the nation's economy. To address this issue they utilized the research of a tier-one customer relationship management consultancy and selected Microsoft Dynamics™ CRM 4.0.
(CASE STUDY)
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Virtual Desktop Management: Reducing Infrastructure Costs
by HP, Vmware and AMD
September 17, 2009
- (Free Research) This webcast discusses ways to reduce costs and improve return on investment with desktop virtualization. Learn how implementing this technology enables you to reduce IT staff costs by more than 40 percent. Discover ways to reduce infrastructure expenses and total cost of ownership by more than 50 percent.
(WEBCAST)
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Global Dedupe FAQ
by FalconStor Software
October 08, 2009
- (Free Research) As storage capacity needs grow in SMBs, disk is increasingly being used as a backup storage target. In this FAQ, Executive Editor and Independent Backup Expert W. Curtis Preston, discusses the role of disk-based backup in the SMB space. Curtis takes a closer look at the benefits and cost differentiators of moving from tape to disk for data backup.
(PODCAST)
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The Dynamic Infrastructure Worldwide Forum
by IBM
June 17, 2009
- (Free Research) View this on demand Dynamic Infrastructure Worldwide Virtual Forum for advice from leading experts on today's IT challenges.
(WEBCAST)
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SharePoint E-Zine Vol.2: Practical IT Strategies for Enterprise Collaboration
by SearchWinIT
September 2008
- (Free Research) This eZine explains planning global enterprise SharePoint deployments, creating custom global search scopes in SharePoint and top tips for harnessing Microsoft SharePoint governance.
(EZINE)
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Blackboard enriches the educational experience with Dell PowerEdge Blade Servers that provide 99.7% availability in the classroom
by Dell, Inc. and Intel
August 2009
- (Free Research) Blackboard needs a highly available, very scalable platform for its mission-critical learning management system offered through managed hosting from six global data centers. Ease of set-up and monitoring are of paramount importance. Read this case study to learn how Dell servers and Intel processors make it happen.
(CASE STUDY)
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Case Study: Shift to Blades Speeds Up and Simplifies IT
by Dell India
February 2009
- (Free Research) Read this paper to learn how Precision Automation and Robotics India Ltd reduced server footprint by 50 percent and energy costs by 30 percent by implementing an infrastructure based Dell™ PowerEdge™ blades running virtualization and Dell/EMC SAN array.
(CASE STUDY)
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Study Pinpoints Areas of Growth for After-Market Maintenance/Repair/Overhaul Intiaitives
by SAP AG
January 2009
- (Free Research) This study talks about top three trends such as outsourcing MRO, aging aircraft and lean impacting the MRO segment.
(WHITE PAPER)
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Best Practices in Complex Equipment Manufacturing, Sales, and Service
by SAP AG
January 2009
- (Free Research) This paper gives a brief overview of the SAP® solutions used by manufacturers of complex products and equipment to differentiate themselves from the competition through superior-value products and services against low-cost global providers.
(WHITE PAPER)
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Managing Risk through Financial Processes: Embedding Governance, Risk and Compliance
by SAP AG
November 2008
- (Free Research) To find out how senior executives view their financial processes, the Economist Intelligence Unit surveyed a global sample of mostly financial executives in September 2008. Some respondents focused on the importance of developing processes that reduced costs and improved efficiency. Others acknowledged the importance of cost and efficiency..
(ANALYST REPORT)
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Support Global Expansion with Trade and Financial Compliance
by SAP America Inc
November 2009
- (Free Research) The SAP BusinessObjects Electronic Invoicing for Brazil (SAP BusinessObjects Nota Fiscal Eletronica) application helps companies that do business in Brazil meet digital invoice regulations. The application enables automated, certified, and secure communication with government systems at the state and federal level.
(ANALYST BRIEF)
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Delphi Capital Easily Shifts to EVault's Cloud-Based Managed Backup Services
by i365, A Seagate Company
May 2009
- (Free Research) This document provides an examination of Delphi Capital's implementation of the EVault Managed Backup Services and the firm's experience and opinions on the solution. End users can use this information to assess whether online backup services are applicable within their environment and what benefits can be expected.
(CASE STUDY)
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IDC Report: IT Service Management Adoption Trends and Strategies
by Hewlett-Packard Company
September 2008
- (Free Research) Check out this white paper that discusses the findings of an IDC survey of over 600 IT organizations worldwide. The survey identifies issues confronting IT departments that are adopting service models and to better understand the status and priorities of key functions and processes that underlie successful implementation of IT service management.
(WHITE PAPER)
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ITSM guidance: ITIL V3 Update
by SkillSoft Corporation
August 2009
- (Free Research) In an exclusive interview with Sharon Taylor, you'll hear her address the negative user comments about ITIL V3, the improved potential for ROI and the new V3 certification path.
(VIDEO)
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Gartner's Magic Quadrant for IT Event Correlation and Analysis
by BMC Software, Inc
November 2009
- (Free Research) Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis.
(ANALYST BRIEF)
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Realizing Business Value with Identity and Access Management
by IBM
September 2009
- (Free Research) Read this white paper to learn how IBM identity and access management solutions help organizations realize business value through a centralized, automated identity and access management infrastructure.
(WHITE PAPER)
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Getting Virtualization Right: Five Virtualization Rules Every Organization Must Know
by Hewlett-Packard Company
July 2009
- (Free Research) HP has a long and proud tradition of partnering with technology leaders to help ensure success in both good economies and bad. This paper provides practical advice and insight into the rules these leaders followed to realize the full potential of virtualization.
(WHITE PAPER)
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Solutions for Small to Medium Data Centers
by APC
October 2009
- (Free Research) APC® by Schneider Electric enables you to adapt your data center to the changing needs of a business. With the same InfraStruXure® HD-Ready architecture, you can start out with a low-density data center, and later scale up to high density as needed without picking up the phone to call for more capacity, engineering or quotes.
(WHITE PAPER)
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2009 IT Skills and Salary Report
by Global Knowledge
March 2009
- (Free Research) Download your free copy to learn the top paying salaries for IT jobs based on state, industry, certification, and more.
(WHITE PAPER)
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Speeding ETL Processing in Data Warehouses
by Syncsort
October 2009
- (Free Research) For processing data for BI analytics and other applications, the usual go-to software products include various extract, transform, load (ETL) and data warehousing solutions. However, these products do not always provide the speed required to deliver data on time. An additional product can speed the processing of high volumes of data.
(WHITE PAPER)
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Midmark Aims for Excellence with Efficient Products and Support
by LogMeIn, Inc.
September 2009
- (Free Research) Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones.
(CASE STUDY)
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